Menu
For Business Write a review File a complaint
Beck & Masten Buick GMC North Customer Service Phone, Email, Contacts

Beck & Masten Buick GMC North
Reviews and Complaints

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Beck & Masten Buick GMC North Complaints 1

ComplaintsBoard
P
11:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Beck & Masten Buick GMC North Awful company

I took my car into this dealer with an extended warranty. Check engine light was on. Initially, I had a mechanic hook up the machine that gives you a code of what is wrong. After a little research, I knew about what was wrong. So I take it in. When I got there, I spoke to Gloria who was nice (the 'nice' attitude that is fake). She told me I would get a rental car & be on my way as soon as their mechanic checked it out & they received authorization from the warranty company. After 3 hours of sitting in the waiting room I finally tracked her down to ask the status. In a grumpy voice she quickly stated she could not get ahold of my warranty people. Another 30 minutes later. I asked her again. Her response was 'oh, you have an oil leak & the warranty does not cover it'. I told her to check me out (diagnostic fee) & I would leave since In did NOT have an oil leak. I would have seen oil all over the garage or in the least some sign of it. Once I finished at the cashier, I was handed my keys. Finished. Done..that's it. WHAT service dept does not have a porter bring your car to the service area? I had to walk a very long way to the back side of the lot to FIND my car. I got home & called the warranty company, they looked up my warranty account and said NO ONE had called on it (for approval). Guess Gloria just flat out lied about that. As far as the oil leak? The car is at another shop now...nooooooo oil leak. It is being repaired for something else (the original code I gave Gloria). But noooo oil leak. These people are nothing but scam artists. I was at this dealers service dept for 4.5 hours with no car repairs made & a lot of lies given. Consumers BEAWARE.

Read full review of Beck & Masten Buick GMC North
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Beck & Masten Buick GMC North Reviews 0

Looks like Beck & Masten Buick GMC North has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Beck & Masten Buick GMC North, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Beck & Masten Buick GMC North complaint handling

Beck & Masten Buick GMC North reviews first appeared on Complaints Board on Feb 18, 2009. The latest review Awful company was posted on Feb 18, 2009. The latest complaint Awful company was resolved on Feb 18, 2009. Beck & Masten Buick GMC North has an average consumer rating of 5 stars from 1 reviews. Beck & Masten Buick GMC North has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Beck & Masten Buick GMC North Contacts

  2. Beck & Masten Buick GMC North phone numbers
    (281) 469-5222
    (281) 469-5222
    Click up if you have successfully reached Beck & Masten Buick GMC North by calling (281) 469-5222 phone number 0 0 users reported that they have successfully reached Beck & Masten Buick GMC North by calling (281) 469-5222 phone number Click down if you have unsuccessfully reached Beck & Masten Buick GMC North by calling (281) 469-5222 phone number 0 0 users reported that they have UNsuccessfully reached Beck & Masten Buick GMC North by calling (281) 469-5222 phone number
    (281) 469-9126
    (281) 469-9126
    Click up if you have successfully reached Beck & Masten Buick GMC North by calling (281) 469-9126 phone number 0 0 users reported that they have successfully reached Beck & Masten Buick GMC North by calling (281) 469-9126 phone number Click down if you have unsuccessfully reached Beck & Masten Buick GMC North by calling (281) 469-9126 phone number 0 0 users reported that they have UNsuccessfully reached Beck & Masten Buick GMC North by calling (281) 469-9126 phone number
  3. Beck & Masten Buick GMC North address
    11300 FM 1960 West, Houston, TX, Houston, Texas, 77065, United States
  4. Beck & Masten Buick GMC North social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Beck & Masten Buick GMC North Category
Beck & Masten Buick GMC North is ranked 147 among 1391 companies in the Car Dealers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.