Beklina.com’s earns a 1.0-star rating from 3 reviews, showing that the majority of fashion enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
No response to my emails about return and received custom levy invoice
I ordered a pair of shoes from their website (ORDER #45304) which arrived in early June 2021. The shoes were advertised as a size US 10, true to fit. They were a bit too small for me so I contacted customer services ([protected]@beklina.com) whether it's possible to return the shoes. I've sent them four emails and have not received a single reply to this date. Last week, I also received an invoice for Duty & VAT from DHL for £62.59 (the shipping company used by Beklina to the UK). This is on top of the inflated shipping charges I paid already. When placing the order, there was no mention of additional charges due. This is very unprofessional and basically non-existent customer service. I would like a refund for my shoes and I am not prepared to pay the additional customs charges. It's outrages.
Desired outcome: I would like a refund for the shoes I purchased and I am not prepared to pay the additional customs charges
Will never shop here again!
About a month ago I received my shoes that I have ordered from www.beklina.com. Size was incorrect and I contacted the company and asked for a smaller size. They agreed and recently I received another pair. This time there was nothing wrong with the size and they fit just perfectly, but there was another problem, they sent me used shoes! There were mud stains and they looked old! Contacted them again and they called me a liar and refused to communicate any further! Will never shop here again!
Poor quality of things, no return and no refund available
I ordered two pairs of shoes from the website www.beklina.com. Their prices were high, and I thought that the quality would be great, but the shoes looked like crap. They didn’t look similar with what I saw on the pictures. As well as they didn’t take orders back and no refund. Don’t buy from them; they cheat out of your money. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.
Beklina.com Reviews 0
If you represent Beklina.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Beklina.com complaint handling
-
Beklina.com Contacts
-
Beklina.com emailsbeklina@beklina.com99%Confidence score: 99%
-
Beklina.com address12808 Gran Bay Parkway West, Jacksonville, Florida, 32258, United States
-
Beklina.com social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!