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While on my lunch break today, I decided to do a little shopping at Belk department store in Columbus, MS. I walked in the store with MY pair of sunglasses on my head. While trying on clothes, I took my sunglasses off and left them in the dressing room. When I realized they were missing, I went back to retrieve them and someone was occupying that room. She stayed in there for quite awhile so I finally decided I would just buy a new pair. I picked out a pair and while walking to the check out, I decided I would check one last time to see if the lady was out of the dressing room and get MY sunglasses. The room was empty and they were still there so I decided I would not purchase the new pair. I was in such a hurry to get back to work, that I picked up MY sunglasses, left the other ones in the dressing room and proceeded to leave. I was chased out by security and accused of shoplifting. I told her the situation and we went to the dressing room where I showed her the sunglasses that were left behind. She still was not convinced. I explained to her that MY sunglasses were Maui Jim’s and that they did not even sell that brand. She made me take off my sunglasses, inspected them for five minutes and finally gave them back to me. She never apologized, said thank for your time or anything. I completely understand that I should have returned the sunglasses to the proper spot and that it may have looked suspicious and she had to check it out, that is her job, but after she found out that I was not shoplifting and that it was misunderstanding, I feel I should have gotten an apology for her rudeness. She was very rude and I will no longer be shopping at Belk and I have canceled my charge card!
After looking back on the incident, it was very irresponsible of me to not take the sunglasses back their proper place. Total mistake on my part. I posted this complaint immediately after the incident happened while I was still angry and emabarrased. The manager of the store called me and she was extremely nice and very apologetic. I also apologized to her for my actions. I have always stated that I know security was just doing their job, I just felt after it was found that I was not stealing anything, there was no need to still continue to be so rude. I have shopped at this store many times since then and I have had nothing but good experiences. I am sorry if I offended anyone that works in retail sales. I know it is a hard job and dealing with the public can be trying at times.
I spend thousands of dollars clothing my family in Belks. But that is coming to an end, I am putting my money where my mouth is and I am closing my Belks card and blocking them from my life. I am conservative and it is obvious that they do not like conservatives and I invite all conservatives to do the same! Bring back Ivanka Trump's clothing
I will no longer shop at Belk until this policy against ivanka is rescinded. Why would you punish her because of her father ? Politics has no place in my shopping. Pure shame. This is one of the few stores we have in my area but I can change my shopping habits. It is very evident. Who is is in charge of your decision making for your company.
My name is John White customer number # [protected]. I am 100% disabled Veteran and have been sending information to customer service and calling for last 2 weeks to get my account updated so I do not pay OK. sales tax.(see below). I never get a call back or email acknowledgement!
If you immediately take the money out of my account with my debit card it should be put back immediately if I return something. Not right! This policy needs to change.
I work 2nd shift and a first shift employee total my car and left the scene they know who the employee is and he still working I can barely get to work I need his information to give to my insurance company I feel he should be fired can you please help
I purchased 2 sets of Ultra Lux sheets and have never had such poor quality.
I have repaired seems at the corners numerous times. The fabric is such poor quality it doesn't hold a repair, the fabric seems to disintegrate. I am very disappointed with Belk for carrying this line of sheets. I had always believed you were to be trusted with quality.
I purchased Kim Rogers curvy sweater. I threw most of them out. I followed washing instructions. They came out horrible. I will never buy her sweaters again. Poorly made. I purchased them in November. I thought I would be able to wear them through the winter. I am retired and cannot afford to purchase anymore sweaters.
Belk will not let me unsubscribe it is law in the uk that any company must have a working unsubscribe link they are breaking the law by not having a working link
Was in the Burke store produce is not good quality grapes old wilted lettuce dirty cilantro covered in dirt just a nasty experience
Bathrooms not kept up trash no toilet paper
11/18/2023
Why should I be required to pay back my 10.00 birthday gift card for an even exchange except for size?
You need to provide more handicap spaces. It is very hard to walk when you are nearing 90.
On Friday Oct 11th at approximately 03:25pm I went and picked up an order I completed an online at the store in Warner Robins Georgia. Only two items were in my order, two pairs of jeans and the magnetic security tag was, I believe intentionally left on them. Setting off the store alarm in what was an embarrassing situation.