Best Holiday Malaysia’s earns a 1.0-star rating from 5 reviews, showing that the majority of travelers are dissatisfied with vacation packages.
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Unhappy with Best Holiday
I was genuinely let down when I joined 唯一旅游 Best Holiday to Zhangjiajie for the first time. Most days, the same kind of meals are served. Very hurried at the picturesque locations, with little time for taking pictures because of the strict schedule. The hotels listed on the schedule are not at all what they seem to be.
Highly not recommended. They also changed my tour date 6 weeks prior to fly with a reason that China Southern airline changed the date.. which I was dumbfounded. Didn’t they make all the booking and arrangements much earlier?
The worst travel agency
To complain about a sales girl name Aries who was a very irresponsible person in this travel company. Tour cancel didn’t inform and when called up and message no replied. Till I called the travel company hotline to know that the tour was cancel and waited to get refund more than 30 days. A really terrible service!
Never never step in this company again!
Best Holiday Malaysia Complaints 3
Tour manager
I would like to complained about the tour manager in Best Holiday. Her name is Agnes Wong. Recently, my wife and I joined their Spain and Portugal tour in Nov23. On first day of tour when we reached at one of the scenic site at Salamanca in Spain. The tour manager said to the group that we can leave our belongings and bags in the bus when we go down to...
Read full review of Best Holiday MalaysiaBad service
有个名叫Amanda Lee的，每次whatsapp问问题都不回复，打电话去投诉了就有回复，过后又是已读不回，有时就好几天都没回复，一个旅游公司如果是这样的服务态度还有谁敢和你们公司签配套。问了好几次飞机起飞时间都不当一回事，而且还发错的时间给我！现在我要买机票飞到klia都没航班了！那么多家旅游公司还是第一家那样的服务。希望去旅游时候不会发生这些烂服务烂态度。第一次选这家旅游公司也是最后一次了。
What was mentioned on brochure was not delivered, all lies.
Best Holiday is a travel agency located in Kuala Lumpur. They are also part of MattaFair. When we asked the representative, they promised us that it contained at least 4-5 star hotels. When we went to taiwan (tour package), they gave us a motel where it was extremely inappropriate for a family. Please review the email that was sent to them. All people in...
Is Best Holiday Malaysia Legit?
Best Holiday Malaysia earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Best Holiday Malaysia. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bestholiday.com.my has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the bestholiday.com.my. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Best Holiday Malaysia protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Best Holiday Malaysia has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Best Holiday Malaysia complaint handling
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Best Holiday Malaysia Contacts
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Best Holiday Malaysia phone numbers+60 321 416 333+60 321 416 333Click up if you have successfully reached Best Holiday Malaysia by calling +60 321 416 333 phone number 0 0 users reported that they have successfully reached Best Holiday Malaysia by calling +60 321 416 333 phone number Click down if you have unsuccessfully reached Best Holiday Malaysia by calling +60 321 416 333 phone number 0 0 users reported that they have UNsuccessfully reached Best Holiday Malaysia by calling +60 321 416 333 phone number
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Best Holiday Malaysia emailssales@bestholiday.com.my100%Confidence score: 100%Support
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Best Holiday Malaysia address3.11 – 3.15, 3rd Floor, Wisma Cosway, Kuala Lumpur, 50200, Malaysia
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Best Holiday Malaysia social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
Most discussed Best Holiday Malaysia complaints
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