Better Homes And Gardens
Reviews and Complaints

I have tried numerous times to cancel my subscription but I keep receiving this magazine.

I recently bought a 12 piece king size comforter set which included the sheet set. I purchased this king size set from Walmart. The fitted sheet is way too small. I was going to put my comforter on today and the sheet would not fit. It's supposed to be for a king but the sheet doesn't even seem like it would fit a queen size bed. So that has left me very disappointed in this company.

I purchased this stand, it took all morning. At the end I found that I had one of the door leveling screws was missing. The stand is beautiful, as I proceeded to take the stickers off the top (stupid place to put them) I carefully started peeling them off. The sticker in the front peeled the blue covering off. I am just sick! Its not a sm spot.

Bought this really comfortable throw at a Walmart Store on the way to a remote town in Florida for vacation. I have washed this throw numerous times and the amount of fuzz that keeps coming off this throw is amazingly disappointing. I then must remove the fuzz with a lint roller as it is getting all over the couch, on the floor, clogging the washer & dryer. Needless to say, the fuzz then gets on other clothing. So, so disappointing.
Ruth [protected]@gmail.com

My name is Jenna Gosbin. I purchased your bathroomset for my bathroom. The rugs are plum purple and stained my bathroom floor and now it is ruined and I will have to replace it. My contact info [protected] or email [protected]@gmail.com.
I don't feel I should have to pay the cost for a new floor since I trusted in your products.
Thanks,
Jenna Gosbin

I have had many of these candles and never had anything like this happen. The candle was lit on my coffee table and I heard a loud pop and turned around and it blew the side of the candle toward my couch and then under the coffee table. Do you have any idea what this piece of glass would have done to some one who was sitting there? Pictures to follow and I want to know these are safe to use and has it happened before. I will be waiting for a response that some one actually read this and that it is being looked into for I am not letting go of this.
Thank you,
Teresa Mills
P.O. Box 844
Stevenson, Wa. 98648
[protected]
[protected]@yahoo.com

Product did not match up to it's name. The candle was almost sent less. They were purchased in the 18 Oz. Jar from Wal-Mart in Clinton NC. I have had the same brand and sent over the years but this time was disappointed. Even when my guess came by the church ladies said the same. Spicy Cinnamon Stick candle in the 18 Oz. Jar. did not make a hit

The foot petal broke to open the lid paid 55.oo dollars at Walmart Please replace for me live the product and its expensive

Im missing a good bit of the bolts to hold together the gas burning fire pit I was wondering if you could please email me in reguards to getting that replaced thank you. Its not a complaint I just paid a good deal of money for this item and I really wanna get it together and try it out before winter hits everything else was in the box im not sure if a packer just mis packaged the peices. Please email me and let me know thank you.

t. [protected]@gmail.com

Purchased outdoor table and chairs in mid-March... Was unable to use the set for a month while the table legs were replaced for not having the holes required for the screws to attach. Finally get that done and now 3 months later it is all rusting... All the pieces have different level of rusts. Complaining to Walmart proved to be a waste if an hour of my time, since it's past 30days they do nothing about it. $551 was spent on this furniture and it is already rusted... Terrible

i am a long time customer of your brand and frequently purchase your products. I am almost always completely satisfied with your products, and although still not typically accessible financially to the average single mom. I do like them enough to go without in order to save and get them. Rewards programs and coupons, especially if they target those who actually need them, perhaps lessening your quantity and taking more off those who need the product most likely geograpically. as the Rewards programs narurally reward those who have the ability to be more flexible with thier choices. Since your always asking for customer surveys there is some feedback.
Let's move on to the actual issue. i purchased your item at my local walmart and the item broke. i think i still have the box but no reciept The item immidately quit functioning the sensor isnt working or something. ive tried all the troubleshooting. its a touchless soap dispensor. i am broken hearted about a laundry basket i gor about 7 mo ago i put it together and the screws were stripped when i got it. they wouldnt hold together and it was flimsy. not your typical standard. it was the one that rolls with the rectangular from and three different compartments of cloth that hang by the metal tabs. its like $38 but idk if i have a reciept. the sku # for the other product is [protected] bhs11090520003

my name is nila millholland
1 rocky ridge blvd
#725
Douglasville, Ga. 30134
[protected]

Hi I wish to make a complaint about Better Homes and Gardens Code Cracker book issue 17

if and whom is editing these issues are not doing a very good job very well
number 7 page 11 is incorrect to the answers on page 72
number 60 on page 68 incorrect to the answers on page 80
number 61 on page 69 incorrect to the answers on page 81
number 62 on page 70 incorrect to the answers on page 81

I know I like to do these puzzles and send in for the competitions but editing and proofing is another thing.

I will not be attaching these pages as I am sure you would already have a copies of this edition on file.

How do I know if you competitions are correct after noticing these errors in this editions

if you do wish to have copies than I will attach as necessary.

Bernadette Cooper

unit 1/11 Hibiscus Court
Morphett Vale SA 5162

My mother bought a Better Homes and Gardens retro fan and after two months the blades stopped spinning. The motor hums and gets really hot. We really loved the fan's looks but unfortunately it didn't last. If there is any way to replace it, that would be great. Especially, for it being a fan she paid good money for it. Please let me know what, if anything, can be done.

I removed the BHG tag from my new basket from Walmart. The glue is impossible to remove! Not your best move. I don't know how to get it off at all. The glue is on so thick and so "Industrial strength" that it is impossible to remove without damaging the basket itself. The glue is way tougher than the basket. I love your products and designs, but this is a disappointment.

On 5/28/2021 I bought two Better Homes & Garden bathroom mats at Walmart in Waterloo, NY. I respect your company and felt they would be quality products.

Right after getting home I put one in each of my bathrooms next to the showers. The first shower I took I noticed that my feet were picking up strands from the mat. This continued with both mats so I decided to wash and dry both per cleaning instructions.

After the wash my washing machine had mat strands all over inside - again that was after washing. Each mat also had clumps of strands everywhere and they were a mess.

I put both in the dryer to see if some of the strands would come out and when I took them out of the dryer my dryer was filled with strands as well as the filter was completely clogged.

The poor quality of these bathroom mats do not represent your company very well and I am very disappointed that a company like Better Homes & Gardens would be selling them. I trust you will investigate this matter and would appreciate hearing back from you on the resolution.

Regards,

Donald R. Root
[protected]@gmail.com
[protected]

I mailed off a copy of my receipts and the 8 postcards that were in the 8-BHG blankets that I purchased. I was supposed to receive $6 back or a free one year subscription to the BHG magazine for every blanket that I purchased. I chose the refund. After a 3 1/2 weeks I received a letter from them saying that they are unable to process my refund request because the refund request was received after the deadline. Well there wasn't anything on the postcard that said there was a deadline! I mailed off everything within 30 days of making the purchases. You should honor the refund!

It is made from a beautiful teal glass with the metal wax warmer compartment on the top and the light is inserted in the bottom. The original light finally broke to I tried to replace it. I purchase at least four different bulbs and not one of the did the job. If the fit inside the voltage was too low to melt the wax. If the voltage was higher, the didn't fit inside the teal glass . This warner needs a 25 vt bulb the size of a christmas tree light.

I purchased the Elmdale 5 piece outdoor dining set 1 month ago. Somehow water is getting INSIDE the arms. When you tip the chair or swivel from the bottom of the arm RUSTY water leaks out! I have a brand new deck and this is a huge problem. BHG said to call Walmart not them? Walmart wants to give me $50 for my troubles. Now what? I cannot take back to Walmart I would have to get a truck. So frustrated. No one wants to help and I have 4 useless swivel chairs. See pictures below ALL 4 CHAIRS!

I purchased a box of outdoor string lights for the front porch on April 15, 2021, from one of our Walmart stores in the garden dept. When I returned home, I took the product out of the box and laid them out on the bed to get them ready to hang on the porch banister. I wanted to plug them in first to ensure that all the bulbs worked. They did, however, after I unplugged them one bulb popped and broke into little pieces. Since there were two extra bulbs included in the box, I was able to replace the broken bulb. On the second day, after only running them for 2 hours, 1 bulb burned out. I've already used up both extra bulbs provided, and I've only had them for 2 days. The next day, yet another bulb burned out. I replaced that one with one that was hanging down from the banister next to the outlet. I figured that one wasn't necessary and wasn't as visible as across the banister.

I'm extremely disappointed with this product. I've hung string lights on our porch in the past, and the lights will usually last 2-3 years. This product last 2-3 days. I have purchased other Better Homes & Garden products from Walmart and have been satisfied, but after this experience I will not be purchasing anything in the future.

I have a expandable drapery rod set from Better Homes and Gardens, purchased at Walmart a while ago, that when my husband tried to put up the rod holders, the included screws broke off at the head. The screws are cheap and now I have pieces lodged in my window, unable to remove or put up the rod. I would hope the company replaces their faulty hardware.