Biostrap’s earns a 1.5-star rating from 2 reviews, showing that the majority of fitness and health enthusiasts are dissatisfied with biometric tracking.
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Mixed Experiences with Biostrap
Biostrap has garnered mixed reviews from customers. While some users appreciate the functionality and accuracy of the device, others have faced challenges with connectivity issues, poor battery life, and disappointing customer support. It seems that Biostrap's performance varies among users, with some experiencing great results while others encounter significant drawbacks. Potential customers should consider these diverse experiences before making a purchase decision.
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Pros
- Cutting-edge biometric tracking
- Comprehensive health insights
- Clinically validated data accuracy
- Seamless app integration
- Robust sleep analysis tools
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Cons
- Limited device ecosystem
- Less brand recognition
- Narrower feature set than rivals
- Higher price point than basic trackers
Biostrap Complaints 1
Received a Biostrap unit in December 2019
Received a Biostrap unit in December 2019. Manufacturer claimed battery was adequate for full tracking of daily activities and sleep. Battery never reached manufacturers claimed life but I kept the unit and used only for very reduced hours per day (sleep only). Over the months, battery progressively lost ability to maintain a charge until it could only last enough to track a night of sleep. Suddenly the battery can not function even to track 7 hours of sleep. Manufacturer was aware of battery durability issues at the time that this unit was sold to me and should have halted sales until this design defect was corrected. I reported this to manufacturer on Feb 8, 2021 requesting a solution. Customer support offered to sell me a new unit at 20% discount. That was not acceptable to me and I sent emails and hard copy to founder *** requesting reconsideration. That person has not responded. Company is not transparent with consumers and marketing claims may be exaggerated.
Is Biostrap Legit?
Biostrap earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Biostrap has claimed the domain name for biostrap.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Biostrap.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Biostrap.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Biostrap and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Biostrap.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Biostrap protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Biostrap. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Biostrap
The core offering of Biostrap is its health monitoring platform, which aims to deliver insights into the user's overall well-being. The platform utilizes sensors to capture high-resolution data, which is then processed to provide feedback on various health and fitness indicators. This data can be accessed by users through a mobile application, which presents the information in an understandable format and allows for the tracking of progress over time.
In addition to the consumer products, Biostrap offers solutions tailored for clinical research and enterprise wellness programs. These services are designed to support health professionals and organizations in monitoring and improving the health outcomes of their patients or employees.
Biostrap's ecosystem is built with a focus on data accuracy and is geared towards individuals who are proactive about their health, as well as professionals seeking reliable health monitoring tools. The company emphasizes the importance of data security and user privacy in managing the sensitive information collected by their devices.
Overall, Biostrap's products and services are centered around the utilization of wearable technology to facilitate health monitoring and data-driven insights for personal health management and professional healthcare applications.
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Biostrap in the 'Complaint Title' section. Be concise and clear about the problem you are facing.
4. Detailing the Experience:
- Mention key areas of concern in your complaint. Provide details about any transactions with Biostrap, nature of the issue, steps taken to resolve it, and the company's response if applicable.
- Explain the personal impact of the issue on you to give context to your complaint.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred due to the issue. In the 'Desired Outcome' field, specify the resolution you are seeking from Biostrap.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary information is included to effectively communicate your concerns.
8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com. Make sure you have reviewed and finalized your complaint before proceeding.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your complaint against Biostrap.
Remember to follow these steps carefully to effectively file a complaint against Biostrap on ComplaintsBoard.com.
Overview of Biostrap complaint handling
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Biostrap Contacts
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Biostrap emailsklaudia@biostrap.com99%Confidence score: 99%Communicationcontact@biostrap.com98%Confidence score: 98%Supportaffiliates@biostrap.com97%Confidence score: 97%support@biostrap.com95%Confidence score: 95%Support
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Biostrap social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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