Birddog Distributing
Reviews and Complaints

Customer Service rep was knowledgeable AND patient. Shipment arrived one day early, short one packet of screws. Wide range of products (some so popular they can't keep the in stock.

Apart from being able to easily switch this forehead thermometer between C and F, it also can be easily calibrated. I enthusiastically recommend it. It is an excellent buy for the price.

Bought new string lights supposedly better made after first string died 2 years out. They don't work and BirdDog offered only section replacements. I asked for $200 discount. No response.

I needed a special order on rope lights and that is exactly what they offer. The order arrived as scheduled and I am completely happy. I will definitely look at them again for future needs.

Service was great. The order was very timely, and well packaged. Birddog had a good tracking and follow-up system. They also sent a very informative catalog with my order which contained a lot of great lighting ideas. Overall, an excellent experience.

BEAUTIFUL lighted shamrock that arrived in time for St. Paddy's Day. We live in a cul-de-sac and, at 24"x24", the shamrock was easily visible from the top of the street. Excellent quality and sturdy. Plan to order from them again. Thank you, thank you!

When taking it out, I was afraid I would have a tangled mess. However, it is so very easy to install. The lights are amazing, vibrant and can be seen from a distance. My neighbors can't wait to see what we put in the front window and they have all been asking where I got this one from as it is large and beautiful. We got the fireworks lights in multi color and really considering some of the other options.

Can't trust the descriptions or the representative. Was supposed to receive a "v2" bike with 3.74 liter tank, got basic 2.4 liter version. Tried to deal with customer service, only to find out after over a month trying to find some resolution alot of people have been lied to evidently. They don't even have those frames anymore and have been selling the smaller model for the larger model price. Shop at bikeberry.com instead. Way better quality, lower prices, customer service, and faster shipping.

~~You can't go wrong With these guys!~~ Wonderful Lights! Without a doubt! I purchased the Merry Christmas sign for 199$. I seen it and really liked it. After purchasing it and hanging it up, I noticed there was, what I was assuming glue smeared on it in a few places. They were rather large smear marks so I took a closer look. I notced scratch marks across the top of the back plate. Like someone was scratching a lotto ticket. So I contacted customer support about it. In all honesty, it was not a huge deal to me, was just more curious about the smear marks. So I took a few photos and they looked over them and decided to send me another one. I really like these lights, they are beautiful and very well done. On top of the very good product they were kind enough to replace it bcuz of the smear marks and the scratches. They gave me no hassle, they said, we will replace it and that was it! It made me smile and it was some good service. Without a doubt will I be continuing business with these guys. Theres a few other motifs I will be purchasing, Thank Birddog! (shipping was fast and free!)

On July 3, I bought a bike engine from bicycle-engines.com for 179.99 plus 19.43 for shipping and handling. I kept in touch with the company, and they promised to give me a full refund on July 14. But, it didn't happen on July 15. So, I complained to PayPal about not getting the stuff I ordered. The company said that UPS would refund them for the product, and then they would start my refund. On August 21, the company said they refunded my account. But, as of August 27, PayPal says they still haven't received the refund from the company. They haven't even started the refund like they said. I contacted the company again on August 27, at 2:30 p.m. Mountain Time. They said they just refunded 179.99, but they won't refund the shipping. I paid for shipping, but I never got the item. They still haven't started the refund like they said, and they won't give me the full amount I paid.