Blossom - Plant Care Guide’s earns a 3.9-star rating from 31 reviews, showing that the majority of plant enthusiasts are satisfied with plant care guidance.
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Loving the app - the plants are stayin alive
I read some reviews that said it couldn’t identify a variety of plants, I was able to identify all of my sisters sun room and house plants. I’m a new plant mom since 2020, I knew nothing and couldn’t figure out watering for some of my poor plants, many sacrifices have been made. Determined I bought 8 new plants to try give indoor gardening another try. I love this app! Videos on for everything I’ve needed including very basic care, like watering. Details about plant lighting, repotting frequency (didn’t know that was a thing) and how to propagate more plants - I’m stoked!
The “my garden” section helps me feel organized, water routine and adding my notes and pics keep this round of plants alive thus far.
Ideas to add to the app, sharing your garden with other people to exchange plants and find ideas and sharing the water routine with a plant sitter, bonus if it can update my routines. Option of using stock pic or own pic for the my garden list and it would be fun to add nicknames to your plants… I can’t be the only one who’s named their plants, right?
EDIT: I figured out how to name my plant friends in the app and update their pics!
Automatic Subscription WARNING
Let me be Frank. If you have downloaded this app and thought you chose the free option, check your subscriptions in your App Store app NOW!
I have never automatically been signed up for a subscription after downloading an app and opening it for the first time! I CHOSE THE FREE OPTION AND STILL GOT CHARGED!
Look over the other reviews. I am not the only one who has had this problem!
This is either an oversight or intentional, either is unacceptable! The fact you can not see the status of your subscription within the app make me think it’s is the ladder!
This is not my first rodeo. I am more than tech savvy enough to read the fine print and see if an app requires a subscription or just has it as an option along side the free service. Of course I just wanted to try it out first before making a decision on the subscription.
Thankfully I had notifications on for my Apple Pay and it is easy to see your subscriptions in the App Store natively. If this was not the case I would have had a much harder time catching this and canceling due to the fact you can’t see the status of your subscription in the app.
STAY SAFE EVERYONE!
...other than that the app looks pretty.
This app is a love hate relationship
I love the app for every function except one.
First what I love. The in app reminder list for water, fertilizer and reporting. Love the care calculators and tips.
I like some of the articles, but some it’s difficult to figure out if or when it applies to me. They do contain good info so I read them all even if they don’t apply.
The one thing I absolutely hate and it is so bad that I’m looking at other apps to replace Blossom, which is a monumental task due to the app being so good. It’s the notifications. This app causes notification fatigue. It requires far too many. I can’t save new plants or new care plans without turning notifications on. I have all my notification settings turned off in the app and in my phone. It still asks me every time I open the app to turn them on. I’m sure some people like them but I hate them. It’s more than dislike, it’s an absolute hate at the number of notifications the app sent when I had them turned on. 8am was almost like an alarm clock with 30 notifications alerting. Really? Send one for all 30 plants. ♀️ One a day would be perfect or none of you do t want them but the app doesn’t allow either option even though it pretends to.
Helpful and motivating but could use some updates
I just downloaded and subscribed to this app for 50% off. I really like that I can add the plants that I have to the “My Garden” section. I wish there were more plants to choose from to add to the “My Garden” section (I couldn’t find some simple basic plants in the list) or a place we could add our own plants for those not listed. For example, I have Roma tomatoes and it is not available in the “My Garden” section when I want to add it to my collection and I can’t manually add it either. I do like the feature of this app in which each plant I do add gives a lot of description on how to water, info on pests, soil, sun, and much more. I really like that you can set your own reminders of when to water each plant (it gives suggestions) and it breaks the schedule down by day for which plant needs to be watered when. In the informational article section, there is no search tab, which I was very surprised with. I hope there will be some updates in the future to this app and I look forward to using the helpful info I do find in the articles by just scrolling. I’m excited to learn from the information provided about each plant in the “My Garden” section in the app and the watering schedule and reminders.
Limited plants
This is a good app for identifying and keeping track of some plants, but if you have a lot of different varieties, you’ll be disappointed - look for something else. For example, there are many specific varieties in categories such as clematis and ferns, but they all aren’t cared for in the same way. The worst part is that you cannot ADD anything they don’t have! I didn’t find this out until I had quite a few plants already added or I would have abandoned the app. You can send a photo of your plant not in the system, but they don’t add it right away.
I also find it cumbersome that you can’t sort the list of your plants by name which means if you have a long list, you might have to scroll down and down and down. I bought he year’s subscription, but I regret it. And I regret that the instructions for setting it up are so confusing that I added my plants on my iPhone, but the way I did it, the way other apps work, I can’t access them on my iPad! It may have been my fault so this is jut a warning that if you want to share the info, be careful how you set it up.
Finally, there’s no way to export the data so I can’t to a standard format such as Excel to be able to sort it or input it into other software.
Very limited catalogue
I was attracted to this app because the of the attractive branding, and I purchased a 1-year introductory offer for $10 without really checking it out, assuming that it would be like most other plant identification apps.
It’s alright for very casual gardening with houseplants, but their catalogue lacks plants outside of the most common houseplants. For example, I grow citrus trees, and there were no lime or grapefruit trees in their catalogue at all. The gardening hobbyist will be sorely disappointed, as there are many plants that Blossom does not contain.
I do enjoy the gardening care tips, the option to set reminders, and the option to add notes about each specific plant, as this is something unique about this app.
The photo identification is not as accurate as other apps, and it cannot identify wild plants or trees, only common houseplants. I use identifying apps primarily as an aid for identifying wild plants and foraging, so this just doesn’t fit my needs.
PictureThis is another plant identification app at a similar price point, and you can use the photo identification feature without purchasing a membership. It is remarkably accurate, and I have yet to find a plant that it cannot identify.
Nice-looking app, works well for setting watering and other care reminders
I saw an Instagram ad for this app and I love the interface and design, and I definitely need something to remind me to water my plants. However, the ID by photo feature doesn’t work at all. I take a picture and the app just sits there on the search screen. I know what most of my plants are so it isn’t a huge deal but I have a few that I got unlabeled and the search functionality beyond the photo ID leaves a lot to be desired (it would be great to be able to filter by, say, leaf shape). (EDIT: The developer suggested I update the app, and the photo ID feature is working now, although I would still like an expanded search functionality).
I also cannot figure out a way to edit existing notifications. I accidentally set one for 5:30 AM instead of PM and can see no way to change that. There’s no edit button that I can find, and the help page is useless unless you’re looking for info about the plant ID feature or info about the subscription. (EDIT: The developer replied to me with an explanation of how to edit the notifications, so this complaint is moot!)
I do, however, really like that I can check off that I watered it, and that I can add photos and notes in the app, and I love how nicely organized and easy to read the info for each plant is.
Nope
I thought I could use this app to catalog and diagnose any issues with my plant. Other than the “My Garden” portion, the app is mostly defunct. Not to mention, bothersome, as it often hassles you about notifications.
Sometimes, it takes 4 or 5 pictures of the plant to get it correctly identified. Sometimes, the answer is never found, and I have to search for the plant online. The app does make it easier to identify some plants, but this is hit-or-miss.
The plant care instructions have little to nothing to do with the plants needs. It will have you overwatering your plants, and sending constant notifications about how you are delinquent in overwatering and overfertilzing.
To get all of the features, you must subscribe. So in order to diagnose any plant problems, you have to pay. Okay. Fine. I paid. For nothing. The app never pares down what your plant’s problem is. It simply gives you an option of what could be. So if you are unsure if you are overwatering your plant, and snap a pic. The app will tell you that it could be overwatering, it could be underwatering, it could be a pest, it could be a disease. Yes, I knew it could be any of those, but which one is it? This app will not tell you.
I was excited to get this app. Then I was very disappointed that I did.
I don’t recommend Blossom.
App improvements needed
I am someone who historically has not been so mindful of the watering needs of my plants, so I thought this app to help me solve that problem. However the app oftenHi there miss identifies the plant or can’t find the right plant in its database. I have found that evenWhen searching by V scientific plant name, the blossom database does not have a record for that plant. I would highly recommend having not only the ability to send in photos of the plant which I’ve been identified to the support team, but also allow users to add plants manually that may have been misidentified or not found in the database. That coupled with the review of the support team would help to build the database more quickly and to correct errors in madden misidentification without causing adverse impact to the users. I have quite a large number of plants and many of which the app could not identify the plant, so I submitted the pictures and names of the plants if I knew them to the support team. However I have no idea what the support team will do when they review those messages. Will those automatically be added to my database and if something has been in correctly labeled will that be corrected? I love the idea of this app and it’s used I expect will be a good thing for the plants that I have, if only I can get them all in one app and get down a watering schedule for the entire garden.Looking forward to see what the developers do next.
CAM-Baltimore
Pretty interface but lacking in many ways
I probably will not pay for this app a second year. Aesthetically it is quite pleasing, but it lacks several things I consider vital to a good plant app: 1) I use this app largely for care reminders. There is no “snooze” button for reminders so if a plant isn’t quite ready to be watered I have to re-do its schedule to reflect how many more days I think it’ll need before sufficiently dry, or let overdue reminders pile up, which leads me to my second issue... 2) Far as I can tell, there is no way to “break out” piled up overdue reminders. I can only see one on top of the virtual stack, and if I want to remind myself which other plants I need to be monitoring daily for water I have to clean that too overdue reminder. 3) This is a complaint I have with most pant apps, but it seems pronounced on Blossom - the plant ID function is incredibly limited. Even searching by name doesn’t yield results most of the time - the ID DB doesn’t have a Ficus Audrey, for instance. So it’s quite limited there. If any of the features I’ve mentioned as lacking actually are available on the app I have not been able to find them.
Edit: There have been several very positive updates of this app and I’m nearly completely happy with it at this point. The ‘snooze’ function has completely transformed its usability for me, which I really appreciate. It seems like the ID DB has expanded somewhat. It still is not as comprehensive as would be ideal, but I can work with it.
A mostly good app with a lot of issues
Current Issues: - You have to manually sync. Spouse needs to water the plants today & you did it yesterday? They can’t water them until you go deep into the profile settings & manually sync it. - No explanation of what the medium light vs low light vs part shade is. - Recommended amount of water to use while watering is much too high. Also doesn’t auto adjust it if the pot doesn’t have drainage. - Photo ID is ok at best. The library of plants you can search seems pretty small. Plant photo gallery is usually only one 1-2 pictures. - Submitted a photo for a sick plant & never received a response. - Bug in the search function for searching within your own garden. - Yes I know it’s cold outside, it’s winter. The plants are all inside. You don’t need to remind me every morning to bring them in. I only need significant weather notifications during the summer, such as high UV. - When you postpone a watering for a day, the notification will no longer tell you when the last time it was watered. - Custom pictures for plants needs to be realigned. - The slider bar on the pot size is stupidly sensitive.
I’d love to see:
- The ability to sort plants by light needs.
- Ability to create a custom plant, especially if they’re going to keep their plant library so limited. Or a “Succulent (General)” plant profile for a succulent that the library doesn’t have. That follows how you would generally care for a succulent, instead of picking the closet profile for your plant.
Waste of money
I downloaded this app and was very excited to have a place to store all of my plant info but the design is flawed at best.
Putting aside the fact that some of the information on the plants was incorrect (for example I was being told to water my prayer plant in the summer time every two weeks max... this thing thrives in humidity and moist soil at all times)
The database is small, and it does not allow for breeds of specific plants. So I could upload a succulent for example but it didn’t have the types that I have. It didn’t even have very popular plants. The string of hearts, for example, is a very well known plant but it barely had anything aside from the picture available, and said they needed to “gather more info”.
Probably one of my biggest problems with it, additionally, is that you can’t upload a plant if it’s not in the database! Unless the database has every known plant to mankind, you need to be able to upload your own in the event that it’s not available on the app. You’re then stuck with having to pick the closest thing to it, and not every breed of monstera needs the same care!
This app was clearly rushed to the store. The developers needed to take more time to fill out the database. If they don’t have enough plants in it for their launch date, they needed to be able to allow the purchaser to upload their own
I did the free trial, and cancelled. I was offered a discount on it. I’m still cancelling and deleting the app anyways. What a waste of money
It needs work
I really like the layout if the app, especially the reminders. This is the MAIN reason i love this app is the way the reminders are laid out by date, however, the app needs a lot of work.
Plant database is REALLY lacking, and for having a paid subscription, this is a disappointing.
Someone mentioned to be able to add your own plants! This is a great idea especially because the database is lacking. It would take me no time to create my own plant profile off the internet and copy paste relevant info. Maybe even lead this into people submitting their plant profiles and this would help alleviate the process of databasing all the plants.
Someone also mentioned seeing the pictures of YOUR plants in the garden/calendar, not the stock photo, i agree with this! I have a lot of the same plants but with different water needs due to size/location. I need to be able to see who is who.
Id also love to see a plant search, under garden , as i have a ton of plants and scrolling through is a bit of a hassle, as well as sorting your plants alphabetically would be nice.
Since on the topic of plant search, i found it incredibly frustrating that when I went to search for a plant, that snap had already suggested, it wouldn’t show up in manual search?! What’s that about?
Id really love to give the app more stars. I chose this app because of its layout, simplicity, and great reminders section, but the fact that a plant app, has such a lacking database is really a put off. I use another app in conjunction with this one just to be able to get accurate plant data...
Perfect for gardening or just an interest in plants.
First of all, the app has a great identification system. The identification makes sense, is completely accurate, and you can see more information, articles, gardening tips, pictures, and more. All the information is easy to process and read, and neat and nice looking. The pictures are high quality and show very useful information. Second of all, there is plant diagnosis. You take a picture of the whole plant, the problem, and from a different angle. It then processes what is wrong with your plant. It tells you, and again, everything makes sense. It tells you what wrong, symptoms, and cures. It also gives you links to things you could buy to help heal your plant. Next, you can set up a watering schedule. If you let it give you notifications, it will notify you when you need to water your plant. Its very useful when you have a tight schedule. Or if you have bad memory. Then, you can take notes on the growth and health of your plant. You can take up to five photos in one note to note what it looks like. After that, there is also articles and tips. You can read articles like “Low maintenance plants.” Or “decorative plants safe for cats” or even “ Watering tips for beginners”. To add on to that, you can search plants. You can see if they are good for your garden, or your house. Maybe you just want to learn about a new plant. You may be thinking, “ how are you sure this is all accurate and correct?” Well, it is approved by professionals. Like scientists, botanists, and professional gardeners. Even my nana approves . Overall this app is perfect. Dont even try to change my mind, you won’t regret getting this app. (PS. All of this is for free! There is even more with the subscription! And the subscription is only $2.30 a month!)
Good starter app but needs work
The app is pretty and very easy to use. It definitely comes in handy for reminding me when to water and fertilize my plants. The info available in the entries is pretty basic but it’s enough for the casual plant person.
While this app lets you track all sorts of indoor and outdoor plants, including flowers and trees, it still needs to flesh out its houseplant database a bit more. For that reason, the app may not serve hardcore houseplant enthusiasts very well.
I’d like to see more entries for different houseplant species so that I can more easily keep track of the different plants in my garden. Sometimes care instructions are slightly different for different varieties.
For example, there is an entry for a golden pothos but not for a marble queen or pothos N Joy (I happen to have 2). There is also only one blanket arrowhead vine entry even though there are dozens of beautiful species of Syngonium (such as albo, pink neon, confetti, cream allusion, white butterfly, etc) all of which look very different. Philodendron birkin also isn’t listed, which is a bit of an oversight in my opinion.
It would be great if the app could also help troubleshoot common problems. I could take a picture of a problematic leaf or plant and the app could try to make suggestions. If that’s too complicated, maybe there could be a “Common Problems” section on the plant’s information page with example pictures of what the plant looks like when it’s overwatered, under watered, isn’t getting the right light, etc.
Despite all this the app does have potential, it just needs more houseplant entries and maybe more specific information about each plant. And better photos.
I knocked off another star (I’d give it a 3.5/5 if I could) because this app should NOT be subscription based. Just have one up front charge and call it a day.
Could not manage without it!
Blossom has been an absolute life - er should I should - PLANT SAVER! I started growing my succulent collection over the summer (about 6 months ago) and realized very quickly I was going to need some kind of app to organize all of the different reminders for each plant. Blossom was the first plant app I “paid for” and it’s been totally worth it!
I am very appreciative of all the information they provide for each plant (type of soil, water frequency, light requirements, how to propagate, etc.). I’ve seriously learned so much about my plants thanks to Blossom (& of course lots of YouTube videos and google searches, too!). I also like how the app suggests a water/fertilize/repotting reminder frequency based on the plant - and even more so now that they have summer vs winter suggestions! they made that update just as I was starting to stress about changing my watering schedule, haha. They are certainly on top of things!
They also have really helpful articles and are always adding new topics to read about. Hopefully they will add a “search” feature to the article/blog section at some point, but other than that, I still always find some kind of article relevant to my questions.
Also, I’ve found that the plant identifier is not always 100% accurate and there are still some plants/succulents that need to be added to the index, but I'm sure with time that database will continue to grow
Overall, Blossom developers have been quick to make updates and continuously improve the app; they are very friendly and always seem open to new ideas. It’s been a fun experience seeing this app truly “blossom” just within the last 6 months. I look forward to participating in the continued growth, learning, and sharing of ideas whenever applicable. Low key if you guys are hiring let me know…
Thanks for all the hard work you out into making a great app!
Blossom - Plant Care Guide Complaints 15
Trial period is a scam to get your credit card number.
Sometime early in May of this year I
tried the Blossom software and found it not to be a product I wanted, so I canceled the service the very next day. Blossom offered a trial period of some thing like three days after which if the service was not canceled I would be charged $29.99. After I cancelled the service I never used Blossom again and in May 2023 I received a charge on my credit card for $29.99.
I called my bank and had the charge reversed after explaining the situation. Today, the 24th day of June 2023 I see blossom denied the reversal and my bank charged me $29.99 again. I would like for someone to explain to me why your advertising is not to be trusted. You clearly advertise a trial but fail to honor it, why?
I am not using your product and have not used your product outside of the trial period, less than 24 hours to be precise. I canceled the service, and I do not intend to pay for a service that I do not want.
I want someone from your companies to contact me and explain what you are doing or what you are going to do to straighten this out. My phone number is [protected]. I expect to hear from you soon.
I have contacted my bank again and have disputed this charge again…
Desired outcome: Want a refund of $29.99
It’s Okay
I downloaded the app out of curiosity but deleted after day two (I would be billed for the subscription after the third day). The theme is very aesthetically pleasing and I think it did a good job of plant identification. It helps having the extra pictures provided when you are trying to identify your plant. The reminders are useful but the information about each plant varies, some have barely any information and some have very detailed descriptions and care advice. Overall not worth the money for how little you get. I already have a reminders app on my phone and the notes app for detailed information I need and the app doesn’t really offer much of value in addition. Having reminders and notes in one place would be nice but it’s just not convenient enough for $6 a month.
The complaint has been investigated and resolved to the customer’s satisfaction.
Frustrating
I was beyond excited to get this app as I have started quite the collection of plants myself. However, many of them were bought in pre-made arrangements at the store, so I’ve always been curious what they were and how to nest care for them. So off I went and downloaded the app, then fell into the trap of the 50% off premium deal. But I’m not quite sure what I paid for, or why. So far, over half of my plants have been unidentifiable and I know for a fact they are fairly common house plants that should absolutely be on the app. Yet here I sit with little to know information beyond what I had before downloading the app and left to wonder why in the world I paid for this. I’m usually not the person who leaves reviews, but I feel like I should warn people that this seems like a waste of money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Blossom - Plant Care Guide Legit?
Blossom - Plant Care Guide earns a trustworthiness rating of 98%
Highly recommended, but caution will not hurt.
Blossom - Plant Care Guide resolved 93% of 15 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Blossom - Plant Care Guide has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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Conceptivapps.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Conceptivapps.com you are considering visiting, which is associated with Blossom - Plant Care Guide, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Conceptivapps.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The conceptivapps.com may offer a niche product or service that is only of interest to a smaller audience.
- Blossom - Plant Care Guide protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
VERY DISAPPOINTED
I really wanted to love this app. But sadly, it was a total waste of money.
If you are considering this app to help you diagnose issues with your plants, don’t bother. Your plant will be dead before you get a response. I enquired a week ago and STILL have not received anything more than an acknowledgment that they received my enquiry. I reached out again, asking if they were going to respond, and I’m still waiting.
I paid for a year subscription. The subscription shows up in my phone with an expiry date of 2023. The charge was processed. Here in the App Store it shows that I am subscribed. When I open the app? It says my subscription has ended. I’m glad it didn’t cost more than $19, but still.
My personal experience makes me wonder where all the good reviews came from?
I’m giving this app a big
The complaint has been investigated and resolved to the customer’s satisfaction.
What value is provided?
First, the identification is usually not correct in my experience. There is no way to provide feedback that the identification is incorrect, and apparently you are then stuck with the incorrect information.
Second, it may just be me, but I can’t figure out how to add pictures from my camera roll. I never open an app to take pictures; I would think the function to import from camera roll would be a lot more conspicuous.
Third, i can’t seem to take pictures to the plants I enter manually without identification happening automatically, so I don’t even benefit from correct care information for plants I know what they are!
Why am I paying for this app? I haven’t received a bit of useful information out of this app, so at this point it’s just a cumbersome photo album of my garden with incorrect labeling.
The complaint has been investigated and resolved to the customer’s satisfaction.
I lost all if my customized notifications
I loved this app so much!
And now I am taking time to write my first ever review because the latest update has ruined my plant watering system.
All of my customized watering reminders are gone.
I had 20 notifications (20 plants to water, sometimes I’ll wait a few days) before I updated. After the update, ALL of those notifications were gone!
Was I supposed to water and fertilize 20 plants. Yes. Do I remember which plants? No.
So unless the developers can figure out how to fix whatever changes they’ve made to the reminder system, I’ve now got to look at each plant and retrieve the last watered info to determine what needs to be watered.
I guess I can move my info to a spreadsheet and track it the old way. I just really loved having it on an app.
I loved this app! Can it be fixed? I have no idea. :(
The complaint has been investigated and resolved to the customer’s satisfaction.
Poor database and too frequent watering reminders
I purchased this app for a year, and I really wish I could’ve done a trial beforehand.
It does keep a list of your plant, but you have to modify most of them from their identification database.
It doesn’t recognize any varieties of plants - basic ones that you see frequently these days. For example all of my philodendron are just classified as philodendron. Some of the photo IDs are just funny, but way off. Still have to utilize other apps as this is one of the worst.
Also I like the reminders and how they are easy to add, but I am received the watering reminders too frequently, based upon their recommendations - which if I followed them it would cause all my plants root rot.
Please improve your app! I like the interface and the look/feel of the app. You really need to look at the plant ID feature and the watering recommendations.
The complaint has been investigated and resolved to the customer’s satisfaction.
Great for tips tricks, but the software itself couldn’t identify much
I wanted a quality ID app for foraging and this app continually misidentified plants. Of course I take everything home and do a full study before eating, and the app wasn’t even close. It even struggles in my very large and varied urban herb garden. House plants? Meh. I forgot I was paying for the service after a while and that was frustrating.
It will indeed alert you when actually identified plants need water and provides good simple info for zones, watering, propagation, sun requirements. But it rarely finds the plants in the database when you search by both Latin and common names.
If you need an alert to water specific plants, just set reminders on your phone for free? It’s nice you can “check it off” that is satisfying on this app, but unfortunately it fell short on most features a forager, or any gardener that isn’t completely green.
The complaint has been investigated and resolved to the customer’s satisfaction.
Did you app recently has a bug? Or version updates wiped OUT all my saved plants pictures?!
Developers,
Was there a bug/release updates? I have been using the app since a year ago, loved it but no longer loving it. Support team hasn’t got back to me on why is this happening and I provided them screenshots showing all my plants growth picture taken in the past year is now ALL gone! Few months ago they were still there. Did your app remove all pictures taken within the notes on your last version updates? I am no longer on paid subscription but this has been since 6m + ago while the app kept all photos there, now all of the sudden everything is gone. I’m relying this app to track my plants growth, if you DO NOT allow people using it as a “free notes taker” after canceling subscription, do let users know via the disclaimer everything stored is likely to be removed! Am I missing anything? How can you help restore my saved pictures in notes?
Thanks!
The complaint has been investigated and resolved to the customer’s satisfaction.
Shady Business Practices
They advertise a three day free trial with an automatic renewing $39.99/year subscription, so if you finish the trial before you really get a feel for it or just plain forget to cancel, you’re out $40 for an app that only guesses. The real shady part is that nothing is ever mentioned about different pricing or tiers until you look at your own subscriptions settings. Once the sketchiness is obvious, cancelling the trial and subscription is the only real option so you don’t get charged $40 for an app that asks you to check their work.(You take photos of your plants and they ask if their guesses of the plants are correct). They try to offer you a price that pretends to be discounted and then discounted again, when in reality it is always available at that price. This makes me feel unsure about what else they are dishonest about so I also deleted the app from my phone.
The complaint has been investigated and resolved to the customer’s satisfaction.
Downloaded and deleted within minutes
So I downloaded this app cause I am the worst at remembering my plants schedule. There was nothing that stated there was a fee until after it’s downloaded. You get a 3-day free trial and then it’s $19.99 a year...okay not bad I’m willing to pay that. Well, signed up for a subscription and went to identify what plants I have to build my garden:
1. The snap plant identifier doesn’t work. Even the multi-snap. It keeps saying “oops something went wrong”
2. Type to search for plants doesn’t work. Nothing pulls up when I type any kind of plant or flower name. Even “most popular” ones.
3. Filters don’t work
4. Setting reminders for watering also doesn’t work
NOTHING WORKS. What am I paying for?!
Also, the website only direct you to download the app so it’s not even like I can set my garden up through a web browser.
Sorry but this was deleted within minutes of downloading.
The complaint has been investigated and resolved to the customer’s satisfaction.
Disappointing
There is very little data on plants in this application. If it does find your plant, you can be assured that it will tell your little to nothing about taking care of the plant. Of the 6 plants I took a picture of, they app only had info and care data for one.
Ads this app uses to promote this tell you that the app can diagnose issues with plants, but the app does not have that feature.
It has a water schedule feature but it’s entirely up to you to program. Even if the app has data on watering and care, it doesn’t use it to default to a watering schedule. You might as well just set up the watering schedule yourself on your iPhone. You will be using fewer clicks to get it done.
The one thing I found useful was having a “my garden” list.
Overall you get more data doing searches on free websites like Plant.id. The features this app provides are just not worth paying for.
The complaint has been investigated and resolved to the customer’s satisfaction.
Not ready for prime time! And beware of cancellation policy
The database for this app is way too small, and it misidentified several of the plants I experimented with for identification. It could not identify a Valencia Orange nor a Clementine Mandarin, saying the best guess for both was a yuzu tree, or maybe a bitter orange, and lastly, a lemon. It does not have sub species in other cases, only offering a generic name, that doesn’t really identify the plant. I was extremely disappointed.
Also, trial users beware! They require that you cancel 24 hours in advance of the end of your trial. If not, you get charged in full, and are not allowed to cancel for a refund. Then they ask for feedback, offering a “gift, “but the gift is a reduced fee of the subscription price… and if you sign up, you won’t get a refund for that, either.
I rated it “2” only because I think the concept is good. As for practical utility right now, it really is only worth a “1”.
The complaint has been investigated and resolved to the customer’s satisfaction.
Serial Killer of Plants
I’m not sure what happened but this app has assisted in the murder of ALL of my cacti. The reminders for most of my plants I realize are too soon. As I think of it Ive had to ignore the reminders on my Pony Tail Palms after this app helped me murder two of them. It seems like reminders go off constantly! I always check to see if the plant actually needed water before I watered the plants so in most cases the plant didn’t need water. I’ve even changed the notifications . After the app committed multiple murders I went in and deleted the plant to put it back in again after the seasons changed. I figured if I watered it I could try to keep track of the plants that way but it still doesn’t work ! I don’t know. I subscribed to the full edition and I feel disappointed because i canceled immediately but the developer got a year of money from me and I have a useless serial killer on my hands that I’ve subscribed to.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ok, but could be better
So I recently purchased a subscription and after using for a few days there’s some shortcomings...
I wish there was a way to snooze the watering reminders a day or two as sometimes plants just aren’t ready to be watered. Also on the reminders page, even after you complete a task it stays there, I wish it would either disappear or go to the bottom of the list for the day, as I have a lot of plants so it can be hard to tell what still needs to be done.
For the my garden tab, there really needs to be a way to organize and sort all of my plants. Other similar apps I tried have where you can group your plants by what room they are in and/or alphabetize them, which is super helpful when you have over 40 plants.
Finally, although the catalogue is pretty large, there are some varieties of alocasias, colocasias and other houseplants that aren’t in here. I had to just add them as the generic alocasia and then change the name later.
The complaint has been investigated and resolved to the customer’s satisfaction.
I did not want to pay for annual subscription. - I was intending for a 3day trial and was tricked by the app. Refund it immediately
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