Blue Cross of Idaho Health Service
Reviews and Complaints

Blue Cross is supposed to put in a walk-in tub/bathtub. They currently tell me that all the paperwork has been burned up and they don't have it. The people that were gonna do it was Custom Home Bath & Refurbishing. The person they were using didn't have any contractors license or any license. This business wouldn't take out any permits for this job.

Blue Cross of Idaho Health Service, Inc. is supposed to be a decent insurance, but that's not the case. It's impossible to reach a real person when you need help, and their website is a nightmare to navigate. They can't even provide information about which doctors are in their network or how much a procedure will cost. I tried calling eight different numbers, but no one could give me any answers. The offices were closed, so there was no way to find out. On top of that, I had to switch pharmacies.

Enrollee ID Number Confidential. In June, I learned I'd lose the Alternative Premium Tax Credit for my family. I attempted to cancel my policy via Your Health Idaho and Blue Cross weeks prior, in June or July. They advised calling back in a few weeks and promised to note my account. After getting a bill for $2452, I called again, only to be told cancellation is set for August 31, leaving me with the bill. I can't afford this and had tried to cancel before. Dealing with Blue Cross of Idaho/Your Health Idaho is time-consuming. I'm lodging a complaint against both entities. I can't spend more hours on calls that yield no solutions or guidance. I need the $2452 charge removed and my policy terminated as of July 1.

I got a letter from Blue Cross of Idaho Health Service, Inc. I've had a policy with them for several years. I'm turning 65 soon and will get Medicare, so I'm thinking of switching to a supplement plan from BC Idaho. But after receiving this letter, I'm considering another company. I've never used them for medications, and I don't plan to. I was shocked when I received a letter from BC Idaho that basically said I should think about not taking my antidepressant and try something else or therapy instead. They even suggested that I show this letter to my doctor. They said, "This important info can help you get better results from your new medicine." It seems like they just want me to use their Rx plan. At first, I thought it was just more junk mail related to turning 65. But after reading it carefully, I'm angry that they had access to my medication information and would use it in such a sneaky way. To me, this is just as bad as all those scammers who target seniors.