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Stride Health
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Stride Health Complaints 2

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Stride Health I can't cancel my plan and I can't remove my payment info!

I can't cancel my plan and I can't remove my payment info! I tried to cancel my plan online, but it didn't work. They told me to call a number to cancel, but the person who answered couldn't cancel it for some reason. They transferred me to another department, but it was closed for Veterans Day. The phone hung up on me after I was transferred. They have my contact info, but I couldn't cancel my plan online or by phone. This is not okay and I'm filing a complaint.

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Stride Health I called Stride Health, Inc

I called Stride Health, Inc. on December 13th at 10:03 AM for help. The lady on the phone was not nice and kept talking about open enrollment. I told her that I already got many emails about it and that's why I'm calling for help. But she didn't want to help and was mean to me. When I asked her why she was being rude, she hung up on me. I called back, but I was on hold for 15 minutes. The recording said I could ask for a call back by pushing 2, but it didn't work. I don't know if it was the same rude lady or not. I can't wait on hold all day, so I'm writing this review to ask Stride to help me and deal with that mean lady. She shouldn't be working there if she treats people like that. Now, I might not be able to get health care because of her personal problems.

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Is Stride Health Legit?

Stride Health earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Stride Health to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Stride Health is known for their high standards and safety. If you're thinking about dealing with Stride Health, it's wise to check how they handle complaints.

We found clear and detailed contact information for Stride Health. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Stridehealth.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Stridehealth.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Stride Health and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Stride Health protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Stride Health

Screenshot Stride Health
Stride Health is a leading online platform that offers personalized health insurance recommendations and guidance to individuals and families. The company was founded in 2013 with the aim of simplifying the complex and often confusing process of choosing health insurance plans. Since then, Stride Health has helped millions of people find the right health insurance coverage that meets their unique needs and budget.

The platform offers a user-friendly interface that allows users to compare health insurance plans from top insurance providers in their area. Stride Health's proprietary algorithm analyzes users' health needs, budget, and other factors to provide personalized recommendations that are tailored to their specific needs. The platform also provides users with access to licensed insurance agents who can answer their questions and provide guidance throughout the enrollment process.

In addition to health insurance recommendations, Stride Health also offers a range of other services to help users manage their healthcare costs. These include prescription drug price comparisons, telemedicine services, and tools to help users find affordable healthcare providers in their area.

One of the key features of Stride Health is its commitment to transparency and simplicity. The platform provides users with clear and easy-to-understand information about health insurance plans, including their benefits, costs, and limitations. This helps users make informed decisions about their healthcare coverage and avoid unexpected costs or coverage gaps.

Overall, Stride Health is a valuable resource for anyone who is looking for affordable and comprehensive health insurance coverage. Its user-friendly platform, personalized recommendations, and commitment to transparency make it a top choice for individuals and families who want to take control of their healthcare costs and coverage.

Overview of Stride Health complaint handling

Stride Health reviews first appeared on Complaints Board on Jun 5, 2023. The latest review I can't cancel my plan and I can't remove my payment info! was posted on Jun 7, 2023. Stride Health has an average consumer rating of 1 stars from 2 reviews. Stride Health has resolved 0 complaints.
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  1. Stride Health Contacts

  2. Stride Health phone numbers
    +1 (415) 930-9110
    +1 (415) 930-9110
    Click up if you have successfully reached Stride Health by calling +1 (415) 930-9110 phone number 0 0 users reported that they have successfully reached Stride Health by calling +1 (415) 930-9110 phone number Click down if you have unsuccessfully reached Stride Health by calling +1 (415) 930-9110 phone number 0 0 users reported that they have UNsuccessfully reached Stride Health by calling +1 (415) 930-9110 phone number
  3. Stride Health address
    501 2nd St Ste 120, San Francisco, California, 94107-1431, United States
  4. Stride Health social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Stride Health Category
Stride Health is ranked 16 among 112 companies in the Health Insurance category

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