Blue Dart Express
Reviews and Complaints

I ordered parcel
The delivery date is gone 7-9-2024
But till time parcel not recieved
Every day bluedart messaging me to sorry for delay
Sorry for what
The parcel recahed at haridwar dated
7-9-2024 as per tracking number
Why till time parcel not provided by you

My waybill number is [protected]

I received a message on 16 November that a packet will be delivered.

It was not delivered. I didn't receive any message or call on mobile or any note on my apartment.

On contacting Bluedart customer care, I was informed courier will come on 17 November. No courier, no call, no message.

I am unable to contact customercare even after several attempts with a message "network is congested".

Please resolve this by sending me a clear message or call about the exact date and time of delivery.

I hope this also doesn't go unanswered like your customer care.

Regards

Deshraju Venkat Hanumant Rao

Mobile: [protected]

My way bill no. is #[protected].My parcel shipped since July 4 ,23 and was expected receive on July 5,23 but yet they are lingering on to deliver the same. My parcel contains sensitive item i.e bank card. I am very much worried and contacted many times to the support team, but everyone is giving false date of delivery.

Please look into the matter and help me resolving this.

The delivery executive (contact: [edited]), who didn't show up at the location, told me to come and collect the consignment at the other location, which I didn't agree to. And also, I mentioned my unavailability for the next-day delivery. which he arrogantly replied to and told me to collect the parcel at the office, which is far from my location.

This is not the first time I've faced this kind of issue with Blue Dart. It keeps happening. They've called three times and haven't called us back in a minute. If we call the unknown number back, they ask us to come somewhere on the road. The executives and the organizations are run because of the customers, not because of the executives. I've already stopped using BlueDart for personal reasons. where other service providers at least have some dignity toward the customer. This is the corporate situation where they didn't have any other options and where I'm having trouble.

Date - 15/Dec/22

AWB# [protected]

The delivery representative was quite rude in his approach and since I was in office, he wasn't ready to handover the packet to my husband.

I was repeatedly confirming to him that I'm in office now and my husband is there at home and that he can see my ID proof and my Husband's ID proof. However, he was very curt in refusing to see any logic and did not deliver the packet.

He also said the reason was that I don't share my husband's surname! I don't think there is any law that I need to share my husband's surname.

Both myself and my husband have felt very insulted with his behaviour and will now be approaching the consumer court to file a case for such a biased and irrational behaviour by the Courier company in terms of keeping such stupid and dictatorial rules against the women of this country.

Dear Sir/Madam,

In reference to our above mentioned detail, we have many a time contact with Palwal Bule Dart office but your Officers not give any positive response.

I have already received one parcel by Bule Dart Same address vide shipment Tracking no. [protected] Dt. 16-6-22.

Our second shipment Tracking No. [protected] not received due to your delivery boy massage to me on my registered mobile number by server there no his any contact number that address are not right. He not called me before leave the place as well as I have not received any confirmation from his side.

He is totally tail a lie and generate wrong msg to me.

Kindly take action against this person, please arrange to delivery of my parcel on urgent basis.

Details are mentioned here under for your kind reference, person who coordinate with us about this parcel.

Mr. Gopal # [protected]

Mr. Sonu # [protected] (Parcel delivered by this person dt. 16.6.22 address is same both shipment)

Mr. Gopal say that I am tailing a lie, please check our address and also find the attached images of above discussion.

Thanks & Regards,

Rajeshwari Sharma

#[protected]

#[protected]

i have received damaged speaker, as the product was delivered to me today in rourkela ,pincode-769042. on date: monday,23rd may. it was shipped on date17/05/2022. from trichy-pincode-620025. the consignment number is: awb# [protected]. the value of the speaker is 15000rs and its four legs stands are broken and hence difficult to be kept on the floor and susceptible to more damages because the stands are missing. i have been sending and receiving products from blue dart from years and i am really disappointed with what i received today. how will i be compensated for the loss. sending you the pictures before and after the shipment of my speaker for more clarity and please look at the matter with urgent attention thankyou.

Hi,

I am getting pissed off with BlueDart delivery Guy. Package was supposed to be delivered yesterday but delivery guy is holding my documents and not delivering.

I am calling him since yesterday and he is not ready to delivery and holding my important documents. I called him so many times and he picked only once and said that he will be coming by 2:30PM . Now again, he is not picking up my call and switched off his phone after i called him multiple times. This package is sensitive to time .

Kindly help me to get the documents today asap. It will not have relevance is delivered later. I will also forward this complaint to the vendor who has sent this package so that we can have another courier partner who is committed for guaranteed delivery not Fraud like BlueDart.,

Actually there was one order which I was about to receive from Flipkart, I got a message from Blue Dart that your order is delivered but I didn't get any order., and there was no courier boy number in that message, then I pull up the Blue Dart number from Google, and I was not aware that will be the fraud number on Google. I called that number, and a guy answered that call, he told me that you were not at your address, so if you want to deliver it again, you will be charged Rs 9 for re-delivering it, I said Okay, I asked him for the courier boy number, he told me that you will be get automatically by system generated message after you will do the payment of Rs 9, He send me one link and asked me to submit my registered phone number and amount of Rs 9. Once I did it, that fraud guy deducted Rs 80, 000 from my SBI account immediately and then disconnected the call, and switched off that number. If you will check on Google, its still displaying there. Just because of Blue Dart fraud, I suffered huge loss, which was my hard earned money, and I can't bear that loss at all. I am very much disturbed and harassed just because of Blue Dart fraud, and I can assure that someone from the internal system of Bluedart is also involved in this Fraud, so I request you to please take this case on serious note and provide me the whole money and compensation as soon as possible as it's a not a small amount. I am attaching the snapshot of Bluedart contact number which is displaying on Google so please verify that as well.

Dear sir,
I saurabh bajaj applied for the credit card and it was dispatched, but did not received.
After calling the coriour service they said that it was returned back to hdfc bank.
Please arrange a call for me on [protected]. I am not able to speak on customer care number of hdfc bank
Personal details-
Saurabh bajaj from saharanpur (uttar pradesh)

Good day

This is regarding dispatch of my card through Bluedart Courier service with tracking number "AWB 35XXXXX91" to Amritsar, Punjab Address dated 18th October-2018. The service and response from Bluedart is annoying and highly unprofessional.

The courier company neither attempted delivery of the card nor contacted us telepathically. When we went to the courier company's office situated at "100/101, National Shopping Complex, Near Nandan Cinema, GT Road, Amritsar" on the 24th October morning, We were very rudely told by the admin staff that they do not service this area and the card was returned back to its origin. They told us to contact the dispatcher "ICICI Bank" and we
as customer should tell bank to not to book parcel's with blue dart as they will not attempt delivery of it next time as well and the same will be returned again.

This was very rude response from a courier service. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand. Further if they do accept, they should at least make a phone call, so that we can arrange collection by physically going to their office. But they did not do either of these and the response was extremely poor.

If the company got some ethics and service policies and have access to this review, I want escalation of this poor service rendered by Bluedart company.
I re-iterate, there was not even a single phone call made by Bluedart courier company to us and no delivery was attempted at all.

My AWB no [protected] (HDFC card)
It will be delivered me on 24th Sept 2018. But in that day without my confirmation or without Contacting me your courier personal return it back to the bank . This is not at all acceptable for me because my current card will be expired on 28 the Sept and new card will be activated on 28th sept.

So inform you to take strict action against this process.
Inform them to confirm the customer by telephonic talk at least once. And after then return courier to the system again.

On 7th dec 2016 received a mail for my mail account from icici bank credit card information credit card sent to me by blue dart courier service awb [protected] on 7.12.16
On 9th dec courier boy came to my address and not given my courier to me and said that address is not matched, even though i shown my id proofs and same address proofs ( aaadhar, voter id, and pan card) he was refused all documents i shown to him . [n this way he (Blue dart couriers)insulted me thus i feel very shame in my neighborhood
Please do any correspondence to me from any courier other than blue dart ifit is not possible for ur company please cancel my credit card and dont send the card through blue dart
Thank u

Kindly refer to the attached in which Blue Dart claims to not find my address - my address is complete and they are the only ones who have difficulty in finding my address... They have never delivered important documents to me - my debit card, my banking documents, my cheque book etc to name a few... They are not reachable on phone. They have only updated a bunch of lies and false information on their website in their tracking info (screenshot taken 02.09.2015 @ 10.30 PM IST attached)...
Kindly penalize them heavily for running such a faulty courier service. They only employ such kamchor people who do not do their work. Why the hell are they taking money and simply returning documents?
At my address, I get deliveries from all other couriers including India post except for them - they are chors as they had tried to steal my debit card on the pretext of non delivery. I caught them. They are not calling me nor are they even making a delivery attempt but simply returning my important documents.
Please take strict action against them at the earliest.

I received an SMS on my mobile number on 12/03/2011 that my consignment no [protected] was tried to be delivered,
and to contact their customer care for delivery. I contacted their Customer care and I was told that they were unable to deliver on the said date because my premises was locked. They will deliver on the subsequent day, and somebody must be present to receive it at home.

Here I would like to inform them thru this Forum, that my premises is never locked, and they never approached my residence
as stated, any how when I contacted them again on 13, 14, 15, 16th March I was promised that it will be delivered on the next day. I have sent them e.mails also for same.

now on 17th. March when I call them they say that it has been sent back to the sender.

Email id : [protected]@yahoo.com
Tel no : [protected]
Shipper/Consignee/Third Party : Consignee Comments :
Most irrespnnsible organisation. No attempt made to deliver the parcel.
No contacts made despite multiple phone calls. and after that they
return it to the sender.

Waybill Number : [protected]

Capt.G.K.Sharma

RESPECTED SIR, I PRIYA JHA BEARING H. NO: G-39, PUNJABI COLONY, NEAR BUDHODEVI HOSPITAL, NARELA DELHI - 110040, MY PHONE NO IS [protected]. MY ACKNOWLEDGEMENT NO IS [protected] DOC IS 19/02/2011. SINCE THEN ONWARDS I HAVE NOT RECEIVED. (AFTER CHECKED BY ONLINE STATUS, BE FOUND YOUR BLUE DART COURIER SERVICE RETURN THIS CARD WITHOUT DELIVERED THIS ADDRESS.PLEASE KINDLY ACCEPT MY REQUEST AND SEND ME PAN CARD THROGH ANOTHER COURIER FOR URGENT BASIS.
THANKING YOU,
YOURS SINCERELY
PRIYA JHA ([protected])

We have ordered one Spy Pen Camera 16GB With Naaptol. They have dispatched the the said consignment through Blue Dart Couriers and we have received the sms saying you will receive the same within 5 days from the receipt of this sms. The order no is 115150. AWB no is [protected]. But these courier people are now telling that the said consignment has been re sent due to when they have come here the door was closed, the phone number was not reachable. But the real fact is that as we had given factory address for the said item. And as you all know the factory will run continuously and the phone number which we have given is running successfully.

So i request you people that in future dont use the Blue Dart Courier especially Peenya Bangalore Branch Courier Because the services which they are giving is Heart Bursting. And the people working in Blue Dart Courier in Peenya Bangalore Branch all are really mad fellows.

The above said people who are working in Peenya Branch the word they are using it is shame to each and everyone who are all consulting them.

These people are really mad people.