Blue Water Spa
Reviews and Complaints

I will never visit this place again.

From the moment I walked in the door, I was given the cold shoulder and the woman at the front desk behaved as though she did not want to assist me.

Well, first of all, I had an appointment. Secondly, I expected a smile and at least a hello upon entering. Taking the complete visit into consideration, I decided against Blue Water Spa and had my services elsewhere.

This is a message to black women to think twice before even considering doing any business with this place. It's cold in there and we obviously are not welcomed.

I went to Blue Water Spa for Coolsculpting on my upper arms (bat wings/triceps) because it was the cheapest price in town. Of course, we've all heard of buyer beware. Well, the experience at this spa with Coolsculpting on the upper arms is a perfect example of why cheaper is never better or more effective.

Dr. Michael Law claimed on realself.com that Coolsculpting on the upper arms does not work because there is no device which the FDA has approved to use on this area of the body and the procedure on the upper arms is considered "off label". Off label means not officially approved. However, he allowed his staff to perform Coolsculpting on my upper arms anyway. What a fraud! This so-called doctor took my money with full knowledge that Coolsculpting on my upper arms would never work, and after seven months it has not. I don't care how many times having the procedure repeated using Coolsculpting, my arm fat will not be reduced through this method. Dr. Law and his staff of lying, stealing and cheating women obviously attended the Donald J. Trump School of Business and could care less about you.

In fact, Blue Water Spa is one of less than a handful of medi spa's in the Triangle area performing Coolsculpting on the upper arms. Most places will not perform it due to its failure on this part of the body. What is most striking is that the majority of these spas has the moral compass and professional responsibility to let potential clients know upfront. Michael Law is a snake! Watch out before you get bitten and do not go to Blue Water Spa for Coolsculpting on the upper arms. It is NOT going to work!

Stay tuned to more posts about my experience before, during and after Blue Water Spa. These people refuse to do the right thing and how could I expect them to do so? Doing the right thing is for good people with values and a high moral compass. It is not part of the business model for Blue Water Spa to do right by their clients, however a deliberate attempt to defraud anyone stupid enough to walk in the door asking for Coolsculpting on the upper arms.

Stay tuned...

Purchased a spas 2 years ago. I have had nothing but problems since the hook up. Radio and dvd went out almost immediately and have been trying to get it fixed since. Their customer service is the worst i have ever seen. I have been sending them e-mails and have only a few responded to. As of now 4/30/2011 the spa is in the same shape as it was after everything quit and they won't even respond to me now. They talk a good talk to get you to purchase the tub then do NOTHING to remedy any problems that arise. I will be writing a better complaint to the BBB as soon as I am done with this one. Buyers beware this company is only looking for your money and could careless about you or the product after delivery.