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BNL Media
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1.8 5 Complaints
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BNL Media Complaints 5

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L
1:00 pm EDT

BNL Media Rock and Roll Jukebox

I have played 6 of the CD's up to now. Every one has hiccup's, you can't listen without these constant pause's/hiccups.
When I went onto BNL media survey. IT IS RIGGED, it only allows 5*, you cant put in your own imput.
If you don't respond to this complaint within 24 hrs I will initiate a complaint to my local Trading Standards reporting faulty goods supplied.

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R
10:05 pm EST

BNL Media Product not received, no calls or emails responded to

Order placed online, delivery 14 to 21 days. Payment taken no goods delivered. Called customer services who said that head office would be in touch, no response. To date all emails ignored, only thing happening is that my phone bill to customer services is going up. This company deserves the title of "Rogue Trader" A warning to anyone considering responding to the TV ad is don't do it

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Helen Dunne
US
Jan 04, 2016 7:29 am EST

Partner ordered a product from this company from a tv ad. product was never recieved, but an invoice sent Invoice stated that he had elected to pay by cheque. My partner does not have a cheque account...which was clearly stated at the time of the order. I am my partner's carer. He does not have the ability to see a scam when it happens. If I recieve any more mail from this company I shall be informing the police and trading standards! Oh...When I tried to phone the company, the number had been discontinued.

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R
1:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BNL Media Bad Service - no refund

I was searching for the "Easylift" product and was on the BNL Media site. I checked the price and then went through to where they give you the final price. I did not like the price of P&P so I exited out of the site.
That day I received a confirmation of my order. I immediate wrote an email saying that I did not order, as I had not pressed the final button to confirm the order.
They did not reply. Now they waited deliberately so that they could remove the money from the account that day, and then said that the goods were dispatched.
They say on their website that they do not take any money until the goods are dispatched.
I wrote another email, and another. They still did not reply.
I then called their contact number in Customer Service and the young lady I spoke to with an Indian accent, was quite rude and said that I did order the goods.
By then it had been 8 days and I still did not have any goods. She then told me that I have to allow 10 working day.
I still do not have any goods, as they will not refund the money until I send back the goods, and I still do not have the goods to send back.
Keep away from this company. My husband said he had a similar experience with them, but I didn't know that he had used them previously, as I would not have used them.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Is BNL Media Legit?

BNL Media earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BNL Media to be a trustworthy company. Although there's a 20% resolution rate for customer complaints, which deserves attention, BNL Media is known for their high standards and safety. If you're thinking about dealing with BNL Media, it's wise to check how they handle complaints.

The age of BNL Media's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • Bnlmedia.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bnlmedia.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that bnlmedia.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • BNL Media protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from BNL Media that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
ComplaintsBoard
M
10:19 am EDT

BNL Media Stay away

My wife ordered micro shaver for £29.99, but they took 2 transactions: one for £39, 95 and one for £89.95. Then they said we applied for a year subscription, but we never did it. Stay away!

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E
4:03 pm EDT

BNL Media They're crooks, stay away from them

I'm stupid enough to buy stuff from tv ads. for my hubby's birthday i bought him the microforce and what a rip off! received a damaged product, managed to get it changed 3 months later after god knows how many phone calls with their customer people and to make matter worse they gave my details to some discount club that i got charges 100 pounds for. they're crooks, stay away from them.

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Maureen Ford
Colchester, GB
Mar 20, 2013 5:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

In January 2013 I ordered a product from bnlmedia (a company I had used before). Worried about ordering from a TV shopping channel on line due to having to provide so much private information I telephoned my order through. Nice chap took the order - short phone call - product ordered and delivered within a week. I was happy. I was not happy to find that in February 20013 a rip-off company called Poundsaver/Classic Living (who I found out later ran some kind of discount shopping voucher club) took £89.95 out of my bank account. I went immediately to my bank to be told this same company had taken 2 small amounts of £1.60 each in January (obviously testing the waters to see if the payment went through). They also took £39.95 in March. After huge problems in contacting this company I got through eventually and got them to confirm they would cancel my 'membership' and return my money - which hopefully will come through in the next 10 days! I also found out that bnlmedia passed my personal bank debit card details onto this company in January when I placed my order with them. I cannot believe that they are allowed to do this as they just opened the door to my bank account and in walked the rip-off company and stole money out of my account as they provided me with no goods or services or vouchers or anything. BE WARNED IF YOU BUY ANYTHING FROM BNLMEDIA in case they do the same thing to you - Maureen

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Overview of BNL Media complaint handling

BNL Media reviews first appeared on Complaints Board on Sep 20, 2011. The latest review Rock and Roll Jukebox was posted on Oct 19, 2021. The latest complaint Bad Service - no refund was resolved on May 20, 2012. BNL Media has an average consumer rating of 2 stars from 5 reviews. BNL Media has resolved 1 complaints.
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  1. BNL Media Contacts

  2. BNL Media phone numbers
    +44 844 209 6505
    +44 844 209 6505
    Click up if you have successfully reached BNL Media by calling +44 844 209 6505 phone number 0 0 users reported that they have successfully reached BNL Media by calling +44 844 209 6505 phone number Click down if you have unsuccessfully reached BNL Media by calling +44 844 209 6505 phone number 0 0 users reported that they have UNsuccessfully reached BNL Media by calling +44 844 209 6505 phone number
    +44 208 979 3211
    +44 208 979 3211
    Click up if you have successfully reached BNL Media by calling +44 208 979 3211 phone number 0 0 users reported that they have successfully reached BNL Media by calling +44 208 979 3211 phone number Click down if you have unsuccessfully reached BNL Media by calling +44 208 979 3211 phone number 0 0 users reported that they have UNsuccessfully reached BNL Media by calling +44 208 979 3211 phone number
  3. BNL Media emails
  4. BNL Media address
    The Studios, 79 Bridge Road, Hampton Court, Surrey, KT89HH, United Kingdom
  5. BNL Media social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
BNL Media Category
BNL Media is ranked 1109 among 1606 companies in the Online Shopping category

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