BookFunnel’s earns a 2.0-star rating from 24 reviews, showing that the majority of authors and readers are somewhat dissatisfied with service.
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Naomi Rawlings Set of Bookd
Can’t get to the book set plus the FREE book all by Naomi Rawlings - VERY FRUSTRATING AND I paid money for the set. Please get in touch with me to direct me to her novels! VERY POOR RATING AT THIS TIME.
Lousy App! Zero Stars if I Could!
They keep saying that they sent me an “instant password”. Checked my inbox, my spam folder, me promotions folder, my deleted folder, never received any kind of “instant password”. Not worth the space on my mobile devices!
Great customer support
I've been using this app for books for several years without any problems. Had some trouble with my first audio book and I reached out for support. Jamie responded quickly and fixed the bug and now it is working perfectly.
buggy but hang in there
I had major issues with the audio after closing the app for the first time. It appears the download got corrupted and i had to redownload. the app does not work as well as audible but seems to work well enough if you don'tmind some troubleshooting.
Easy to use
This app is simple and easy to use. There are no complicated buttons or instructions. Just download the book and start reading. I really like the different fonts you can use. Some fonts are a lot harder to read and this app gives you lots of options.
Hard to use
The fonts and font size cannot be changed. Makes it hard to read. It’s a pain to download the books. On top of that, there’s no way to see before downloading the size of the “book” or if it just a sample. If I don’t see a change for the better, I’m deleting this app.
POTENTIALLY A MAJOR APP
This app shows good promise. I gave it two stars because it is still buggy on iPados 14.7.1..
it sometimes needs to be deleted, and also do a power off reset. My wife has been fighting it for over an hour.
Software testing is almost harder than the coding. I await a very classy app.
Where are my books?! Where is the email you said you sent FIVE TIMES?’
This is a joke! I just got this app in order to get a free book and some books I paid for. I was told FIVE times that they were sending an email with a password. I’ve been waiting almost an hour snd I still don't have it! It says the code I was given was not found! Don’t even mess with this app it’s a stupid joke!
Has potential but not useful to readers
The critical thing this app is missing is to allow readers to browse books from the authors using the app. As a reader I have no use for this app unless an author I know forces me to use this to download their book. That doesn’t help an author to grow their readership. Add this functionality and you would be a strong app
Support team is great!
The app has had its share of some bugs and issues in its initial rollout. But they're constantly pushing through updates. And when you email them about a bug, they respond very quickly and usually have an update rolling out within the next day or so. So it’s not as polished as Audible yet but I think the future is quite bright.
Great if you don’t pause while using earbuds
Every time I am listening with my AirPods and I have to pause my book when I hit play again it sounds like they are in a tin can. Then no matter what I do it stays this way until the end of the book. If I don’t pause at all it sounds great with my AirPods and if I listen without AirPods it sounds great! PLEASE FIX THIS IT DRIVES ME CRAZY :)
Fails to send to Kindle
Obtained a “free” book that sounded interesting, but has to be accessed through this app. The app claimed that it would send the book to my Kindle, but after authenticating with Amazon the book never appeared.
I’m treating this app like a malicious app and I’ve changed my Amazon password (I already had MFA enabled).
In my opinion, this app is complete trash and any author who publishes through it should reconsider their choice.
Worst book app ever
This app is the worst book app ever. Can’t get anything to work. The help info is worthless. Can’t find books with their own code. Doesn’t tell you that you have to enter a code they’ve emailed you to confirm signing up which is only good for an hour so it’s expired before you ever see it and there’s no options to get another one sent. DON’T waste your time and frustration on this app.
If I could have given a negative five rating I would have!
Nearly 5 stars
The reasons this doesn’t get 5 stars from me right now are as follows:
1) When a phone call comes in or when a navigation app gives instructions playback will not automatically resume once the call is ended or when the navigation app is done.
2) The app doesn’t support/isn’t supported by Apple Car Play.
3) The app doesn’t have the ability to create collections/playlists so that books of the same series can be put together and played in order without having to manually select the next book.
Works great, battery devourer!
The app functions as well as Audible, less some features and not quite as polished, but it is extremely inefficient when it comes to battery. I listened for 4 hours 8 mins to a book that was downloaded, 11 minutes of that was with the app up on the screen, the remaining 4 hours 3 minutes the app was in the background (maybe 15 mins while I did other things on my phone) or my phone was locked (vast majority). In that time BookFunnel used 44% of my phone’s (iPhone 12 Pro Max) battery! It wasn’t streaming the book, it only used 7MBs data total. That’s the only issue I have with the app. I work 10 hour shifts and don’t have access to a charger, which makes this nearly unusable.
Works well; let’s me listen to non-audible books
I like it just fine, but I wanted to provide a minor bug report and I can’t figure out how else to communicate with the developer.
After listening for a while the entire background gets overlayed with what looks like a small, fairly random pattern that is tiled over everything. When you interact with the controls then that section of the screen is updated and the pattern disappears there. If you leave the screen and come back it’s gone completely but it will come back after a while. It doesn’t stop you from listening to the book or anything and the visuals on a audio book app aren’t all that important but I thought you might want to know. I’ll happily up my rating to 5 stars if you fix it, as otherwise I’m pretty happy with the app.
A personal preference, though certainly not a bug, would be that the book I’m listening to doesn’t pause when I’m browsing the library until I click on a different book to play.
Anyway, thank you very much!
BookFunnel Complaints 8
I give up
This app is useless. Can’t make it work.
Useless!
Cant add pdf books from my ios files app!
Lousy, lousy
I got charged before I even joined. Didn’t even want to join. Just seeking information. I better get a refund.
Is BookFunnel Legit?
BookFunnel earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
BookFunnel has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
BookFunnel has registered the domain name for getbookfunnel.com for more than one year, which may indicate stability and longevity.
Getbookfunnel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Getbookfunnel.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Getbookfunnel.com you are considering visiting, which is associated with BookFunnel, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- While BookFunnel has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Getbookfunnel.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The getbookfunnel.com may offer a niche product or service that is only of interest to a smaller audience.
- BookFunnel protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Can’t Sign In
I downloaded the app but every time I try to sign in it gives me an error message. I can sign in online but not the app. Deleted.
Opinion
This is one of the worst apps I have ever seen. It does not support files, nor does it open books. Please do not download this app.
Keeps losing my spot
After it lost my spot 3x on the first book I’m giving up.
I’m requesting a refund for the books but I don’t expect it. Wont purchase books that use this app going forward
Was good now will download nothing
The first few times I used it was extremely complex to use, but now even tho I download a book cannot open in kindle or books.
Now i just have to skip the free first books.
Frustrating
I tried and tried to get the book to download. The directions told me to click the share button, then send to Kindle. After several attempts I was forced to give up.
It just doesn’t work.
I signed up last night for 20 dollar plan. Today I realized none of the things they advertise such as integration or sending text from landing page is available on the plan. I switched to 150, found it does not do anything and tried to switch back but it has locked me based on their own false advertising.
About BookFunnel
One of the key features of BookFunnel is its ability to provide readers with a seamless and hassle-free eBook download experience. Readers can easily download eBooks in their preferred format, whether it be Kindle, Nook, iBooks, or PDF. BookFunnel also offers a variety of tools to help authors and publishers protect their eBooks from piracy and unauthorized distribution.
BookFunnel is an excellent platform for authors and publishers who want to take control of their eBook distribution and marketing. It offers a range of features that make it easy to create and manage eBook campaigns, track downloads, and protect eBooks from piracy. With BookFunnel, authors can focus on writing and promoting their books, while the platform takes care of the rest.
Overview of BookFunnel complaint handling
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