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Bottom Line

Bottom Line review: scam billing! 8

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Author of the review
5:34 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was sent a book from Bottomline Books, which I returned months ago. I am continuously receiving bills from this company even though I have sent IN writing that the books were returned. I want to know how to get these people to stop the billing for books I do not have nor do I want. I returned the books about 2 days after they arrived, UNOPENED! Stating on the outside return to sender unwanted. I took them to the post office and was advised to do it that way.

I realize that it is only postage that I am losing each month, but I am on a very fixed income and every penny counts in my situation. I am so tired of responding to this outfit I could scream. How many times do they have to be told I did not keep the books I do not want the books, and I want them to take care of this billing thing they are sending to me about once a month. This is unfair!

Address: 2618 Brown Road
Corfu, New York 14036
I do not have a phone, I can not afford one.

8 comments
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Steve
Sep 11, 2008 4:11 pm EDT

I have received a bill and books from Bottom line books, I didnt want any books, Its a scam to get old people to buy there product when they make you believe your getting something for free. The beter business should do something about them!

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PAUL PUGLISI
Oct 08, 2008 6:19 pm EDT

I DID NOT ORDER DRUG FREE HEALING BOOK
I AM SENDING IT BACK TO YOU AT YOUR EXPENSE

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Vernia Shavers
US
Dec 22, 2008 10:42 pm EST

I received a book that was not ordered. The book was returned in the month of November 2008.

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ASA CRANSON
FT.MCCOY, US
May 11, 2009 2:14 pm EDT

CALLED COMPANY TO LET THEM KNOW THAT I DID NOT ORDER THEIR YEARBOOK . THEY IN TURN TOLD ME THAT IT WAS A YEARLY THING .I THEN TOLD THEM THAT I DID NOT WANT THIS ISSUE . THEY THEN SENT ME MAILING LABELS TO SEND IT BACK, WHICH I DID . I AM STILL RECEIVING BILLS AND THEY ARE ALSO SENDING THEM FROM COLLECTIONS .

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ausunplugged
Austin, US
May 14, 2009 12:48 pm EDT

I just received three books from Bottom Line Books that I did not order along with a bill of $49. I called their toll free number and they said they would send me a postage paid return packaging and that I just needed to put the books back in that packaging and put it in the mailbox. I asked them why they sent me these books. They lied and said I ordered them. I asked for details of the order and their response was "Someone with the email xxxyyyy@gmail.com ordered these books".I told them that this is clearly a scam and did they know that it is all over the internet. They said they were aware that people think this is a scam and had no concern about it. She got very aggressive with me at this point. I then asked how can I be sure you will never send me books again. She said, "Oh OK then I will take your name off our list". In other words if I had not said that, I was now somehow in their system and they weren't going away.

Be very careful with this company. They are a well organized scam that is very aggressive.

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BadCompany
US
Sep 24, 2009 12:39 pm EDT

I too returned the book (piece of junk that it is) and am still receiving bills. Called them and they said they will remove the charges (for the third time). Do not order anything from this scam company!

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Paul de la Llama
Acworth, US
Nov 24, 2009 2:40 pm EST

recvd unsolicited books

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dragonlady3
Cottonwood, US
Feb 14, 2010 6:14 pm EST

notice of intent for book that was not delivered$47.94

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