I returned a book last July and have still not received my refund. They have given me excuses and abject apologies and promises but NO money. Now they will not answer my e-mails. Patricia Davis is the customer Care person and she sent me an e-mail stating that I would finally get my refund in December, but of course I didn't. now she doesn't answer my e-mails. This is a scam and judging from the number of complaints lodged against this company I am surprised they have not been closed down and prosecuted.
The complaint has been investigated and resolved to the customer’s satisfaction.
I mailed the book - Bottom Line Yearbook 2010 yet I received a bill stating that owed them money.
what is amazing is right below your complaint is an ad for that very F'd up company. Don't you just love America!
thanks for the heads up...was wondering "if" they were paying for the return ship should i not like the book.
I also received a package I never ordered. I did not open it. I am returning it unpened. Someone should report this company to the credit bureau..maybe me..I certainly am gonna look into it. Rotten company.
This company should be put out of business or reported to a credit bureau. I received a package today, I did not open it cause I knew I hadn't ordered any book or books. It is going back today. That is ridiculous. tHE ECONOMY IS BAD ENOUGH, t have companies trying to scam innocent people who possibly visit their site, and them being harassed by them with un-ordered books. totally disgusted
Find out who the attorney General is in Iowa and send the complaints to him or her. They WILL talk to the a Attorney General!
Dear Bottom line representative, over a month ago I mailed in for the 6 Free issues and the 5 Free Specials, and, so far I haven't received them. In case my mailing got lost I'll give you my information again: Ernest Delpero
245 Essex Street, Apt. 23
Beverly, Ma. 01915
Please send the publications to me for my review, and consideration, to subscribe to your service.
Sincerely,
Ernest Delpero
how do I access my account.? I've tried finding a "contact" without luck.
Terry Kay, Acct # [protected]