Menu
For Business Write a review File a complaint
Bounty Towels

Bounty Towels review: Stink 60

S
Author of the review
3:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Proctor and Gamble's Bounty Paper Towels give off this horrendous smell once they are wet. I always purchase the 8-pack at Costco, but the last time I did, I started noticing a horrible chemical smell emitting from the wet paper towel. The smell is so bad, that I refuse to use them to wrap veggies in, or even to pat fruit dry. The paper towels ruined a whole stalk of celery to the point where it was inedible. What is going on? I've written the company, only to receive a coupon with no explanation. Has anyone else had this problem?

60 comments
Add a comment
A
A
AintThatSumpin
Little Rock, US
Jan 26, 2022 9:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Our last few bundles of Kroger Select-a-Sheet have smelled like corn chips when they never did before. I think the outer towels are worse than the inner ones. I can't smell the odor in the cabinet, only when I get an individual towel wet in my hands/close to my face.

K
K
Kelly Hankey
US
Feb 26, 2022 6:11 pm EST

I found your complaint when I googled about the same smell. Mine stink like gasoline when they are wet. I thought it was a fluke until I started on the second roll. Had to throw them out.

P
P
Pure Light
US
Mar 04, 2022 7:52 pm EST

Yes. I just ordered, and I have the same issue. I purchased from Sam’s.

P
P
Pure Light
US
Mar 06, 2022 3:35 pm EST

I did.

View 0 more photos
J
J
Jenn Rama
US
Mar 21, 2022 1:12 pm EDT

Yes, I googled “Bounty paper towels smell when wet” I’ve used Bounty for years and this is the first time I’m experiencing this. They smell like dirty feet or like someone mentioned above, that corn chip/B.O. smell. It’s gross!

T
T
Tonya M.
US
May 01, 2022 4:04 pm EDT

I've had the same problem with Sparkle. I just purchased the printed paper towels (6=12 rolls) from my local Publix, and they smell AWFUL! I contacted Sparkle, but I'm also going to call Georgia Pacific, who makes the Sparkle paper towels. OMG! I would NEVER wrap anything in this foul smelling paper towel. I haven't even wet it, and it smells terrible with a chemical smell!

K
K
Kat Rogers
US
Jun 06, 2022 5:23 pm EDT

Yes! I quit using bounty because they do smell like cat pee! And what’s more Charmin that I buy at Costco also smells like cat pee. This is not a contamination they’re getting inside my house. This is something that is coming directly from the manufacturer. Home Depot also has the problem of having Charmin smell like cat pee. Nobody is telling us what this cat pee is. Nobody wants to address the problem. What chemical are they putting in this product that makes this stink like this?

F
F
fredsandford
US
Jun 16, 2022 10:49 pm EDT

All the No Name Brand and PC brand paper towels here smell like benzalkonium chloride (BAC).

It is a disinfectant approved to kill covid so companies are spraying everything with it. The air in grocery stores in Canada is filled with the chemical. I wear a 3M mask because I have an asthma attack after being in the store now. I don't why they are soaking paper towels in it but I have returned packs or just thrown them away when they smell contaminated from this stuff.

J
J
JudyMary
Norwalk, US
Nov 21, 2022 10:00 pm EST

They are awful. The use to be the best soft and absorbent. They are absolutely horrible. This company should be ashamed of the product their putting out. I am going to start buying another brand. Awful awful paper towel.

A
A
April B.
US
Jan 29, 2023 11:43 pm EST

We have purchased Bounty from CostCo for years. This week, our batch was tainted just like described above. I literally could not stop gagging and eventually vomited. Now, I can’t get the smell out of my nose or a taste out of my mouth. What nastiness is this foul product? After most of my life being a Bounty girl, I’m done. This can’t be healthy for anyone.

B
B
BountySucks
Highlands Ranch, CO, US
Feb 13, 2023 11:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The smell was too much for me. I tried to return them to King Soopers and they refused to accept the return. I left them with the store manager. I'm done unless Bounty makes this right.

M
M
Michelle S A
US
Mar 03, 2023 7:35 pm EST

I purchase my bounty towels from Target and I have noticed the exact same thing.. the past couple months, they smell really gross after they are wetted, I’m not sure what is going on either. Extremely disappointing given how expensive they are. I thought it might be a weird on off those but no, it’s been consistently like that the past few months I’ve been purchasing them so might need to seek a new brand.

S
S
Samuel Gallego
US
Mar 06, 2023 2:14 pm EST

Mine smell like chemicals as well. they probobly recycled some toxic stuff and made paper towels with them.

J
J
JSSt
Aurora, US
Jan 25, 2024 4:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I also bought a large pack of Bounty Advanced paper towels from Costco that are supposed to be more absorbent. But, they are very thin and not very absorbent. They also emit a really off putting smell when wet so are difficult to use.

C
C
Caroline Parker Kelley
US
Feb 18, 2024 10:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes I have and was wondering if it was just me! I’m not buying them anymore if this is how they are going to smell now… like other posters I don’t want to put food product on these paper towels anymore.

K
K
Killarney2
Owen Sound, CA
Apr 21, 2024 2:21 pm EDT

Not just Bounty towels...Kirkland brand from Costco have some scent added, wet or dry doesn't matter. Last purchase finishes my need ever to go for Costco towels..

  1. Bounty Towels Contacts

  2. Bounty Towels phone numbers
    +1 (800) 926-8689
    +1 (800) 926-8689
    Click up if you have successfully reached Bounty Towels by calling +1 (800) 926-8689 phone number 0 0 users reported that they have successfully reached Bounty Towels by calling +1 (800) 926-8689 phone number Click down if you have unsuccessfully reached Bounty Towels by calling +1 (800) 926-8689 phone number 0 0 users reported that they have UNsuccessfully reached Bounty Towels by calling +1 (800) 926-8689 phone number
  3. Bounty Towels emails
  4. Bounty Towels address
    2 Procter & Gamble Plaza, Cincinnati, Ohio, 45201, United States
  5. Bounty Towels social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Bounty Towels Category
Bounty Towels is ranked 45 among 296 companies in the Retail and Online Shopping category