Boutique Homes
Reviews and Complaints

I requested increased size of outdoor living area and the Boutique home accepted my request. Of course, they charged everything for the up grad. I really wanted to see my floor plan but they refused until contract.

After I received my contract, I found out, the shape and material of the roof at alfresco changed.

Nobody mentioned about the changes.

And now they said that

"Unfortunately there is no refund or credit applicable when you upgrade the design as you are choosing to change from the standard design."

They remove my original alfresco and charged everything for the new upgraded, however, they said not able to give me a credit back about the original alfresco!

Incredibly selfish company who does not care who they hurt if your not paying their bills.

They frequently turn off my water without notice.

I live on the block next door to a house being built by this company.

This block used to be joined to the one they're building on, it means we still have shared water.

They were told on the application to the water company to split it BEFORE starting building.

They ignored it.

They keep turning off my water with no warning with is not allowed.

I've been letting them most of the time to be nice but trying to ask them to let us know so we can prepare.

They never do.

I've called, emailed, contacted the site supervisor, the VBA, the water company, I was even told to go to the police since they left a temporary pipe hazard hanging outside my pathway for MONTHS.

All I wanted was warning, was to work together and be made aware.

A review is the last thing I wanted to do, but I've tried everything else multiple times, I have the emails and call logs and this is better than a police filing.

So because they've turned my water off again, with no warming, projected to be all. Day. Long.

I feel like I have no other option.

If you want a strained relationship with your neighbours before you even meet them, go with Boutique Homes.

They're perfect.

It was raised to our attention that concrete was poured into bored piers to the subject site on last Friday around lunchtime. As residents of Victoria we both know that the BOM has issued quite a few weather warnings prior to last Friday and the weather is not optimal for pouring concrete, even into bored piers.

Brad has re-assured me that only surface of the bored piles will be impacted by the water. We agree if pouring has been done 2-4 hours before the rain we won't be worried at all. But instead the concrete was poured during an extra heavy rain between 11PM - 1PM, we are afraid the excessive water will dillute the concrete mix and compromise the overall strength, especially at the surface.

I sent an email to Angelo to inquire the construction practice to bored piers, but it has received no response at all. I have tried to reach out to Nikita yesterday and today but always gone to voicemail.

I discussed with a senior surveyor in Group Four yesterday and he told me that they will only inspect the dimension of the hole, and if the holes were fit to pump concrete at that point of time. The surveyor has left the site before the concrete was pumped, that he did NOT give green light that the concrete could be pumped during the rain. In contrast, the surveyor mentioned that pumping concrete in heavy rain and severe weather is strongly discouraged for bored piers, and I should lodge an inquiry with Boutique why this has been allowed. Hence the inspection record means nothing to be but a piece of paper.

I also believe, no one, other than the engineer from Structerre could make such statement the heavy rain fall does not affect the surface area. if any future impact happened to the slab due to the bored piers strength, Structerre is more than like to be collaterally accountable. Otherwise, can the engineer offer anyway of rectification as an alternative design?

Hi

I'm Mark Winter and my partner, Kyunghee Lim own Lot 152 - 36 Miranda Cresent, St'Leonards, Victoria.

Boutique Homes are building a new home on the block besides our block and in that execution have caused considerable damage to our block.

I have raised before this concern of accessing our block without the due communications before. In that compliant and from a Boutique Home Stage 1 Supervisor, Julie [protected]) was told that they would no longer be accessing our block and the damage to the land would be rectified. The front street concrete plinth has been repaired. Boutique Homes Contractors never less have continued to access our block and the land has sustained further damage as result of my request not being duly communicated.

The contractors have pulled down fencing, continued to drive on the block, stored rubbish and had machinery bogged on our land.

On Friday 17th July 2020, I asked the Stage 1 Supervisor to ask the person in charge of the erection of the home to contact myself but have had no reply. My neighbours are in regular communication about the state of my land.

I certainly would appreciate receiving a phone call from a Boutique Homes Representative to address my now real unease for the condition of my block and written confirmation that Boutique Homes will start the rectification of our block. Due to the COVID-19 effects, I wish to put my land on the market and in present condition am unable to do this or personally travel down to resolve our issue.

My contact details are
Mark Winter
Personal Mobile [protected]
preferred phone [protected]
email: - [protected]@yahoo.com.au

Can my request be followed through and my current unease and disappointment be addressed here.

regards

Mark Winter

I've built a home with Boutique homes which required it to comply with guide lines.
One of these was that the driveway had colour in the concrete and not painted on colour.
My Driveway has been painted on the concrete and it looks terrible and i thought contravenes the guide line rules.
We have another issue which contravened the guide lines that we had to pay to meet them.

Am writing in regards to the property your company constructing that LOT 123 Education st Truganina vic 3029, College green estate.

Am the owner of LOT 106 Wisdom Ave truganina vic 3029 which is rear block.

The Trades who were working on the construction site they put Debris, litters, flammable substances which i want you to take immediate action and clear my block ASAP.

I already given complaint to developer if it is not clear i will take further legal steps.

Boutique Homes doesn't know without disturbing neighbour hood to complete the Job.

I don't have much time to upload photos and i don't wanna waste my time on this...

Stay away from this builder, they are very bad dishonest people all of them in docklands office.
promises and promises and you get nothing but abuse from them. Dont go with these people you will be very sorry and have a very defective house. They are all sweet talkers until they get there money you cant get any lower than these low people .You will not get what you pay for, but they will also put secound hand in the house. This company went broke awhile ago and it is going to happen again perth brought them but they are as shonky same people . Ill beg you gont build with these people save the missary of these pethetic builders. There are better people out there better builders save your time and money DONT BUILD WITH BOUITIQE HOMES MELBOURNE