Bstn’s earns a 2.5-star rating from 2 reviews, showing that the majority of streetwear enthusiasts are somewhat satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
A Unique Streetwear Experience at BSTN
As a streetwear enthusiast, I recently had the pleasure of exploring BSTN, and I must say, it was a unique experience. From the moment I landed on their website, I was impressed by the wide range of hard-to-find streetwear fashion from top international labels like Nike, Jordan, Adidas, and more. The selection of tees, pants, hoodies, sweatshirts, backpacks, and sneakers was truly impressive. What stood out the most was the exceptional customer service provided by BSTN. Not only did my order arrive promptly, but the packaging was top-notch, ensuring my items were well-protected. The attention to detail and care taken in handling my order did not go unnoticed. I can confidently say that BSTN is now my go-to online store for all things streetwear. If you're looking for a seamless shopping experience with a touch of exclusivity, BSTN is the place to be.
-
Pros
- Wide selection of premium brands
- Exclusive sneaker releases
- Fast, reliable shipping options
- Intuitive, user-friendly website
- Regular promotions and discounts
-
Cons
- Limited Brand Diversity
- Premium Pricing Strategy
- Regional Availability Constraints
- Intense Market Competition
Bstn Complaints 1
Disgusting customer service
Totally shocking service. Purchased a pair of Nike air max scorpion (order# ***2401) and after only several months the tread on the sole had completely worn away and air bubble popped totally defective as these were worn only couple times per week mixed in with other vapour max that I have had a lot longer. Bstn arranged returns label and they were sent back only for the delivery service not able to deliver for what ever reason or another and was held at the local post office for the store to collect them. Dozens of emails to them and literally just been ignored and because the store did not collect they are now being returned back to me absolutely shocking service all round. To add to this review I had the same pair of trainers in different colour from Nike store that the exact same happened to after only 8 weeks from purchase that Nike refunded in full once returned. Next stop is to try and claim purchase value back through back. Disgusting from bstn
Is Bstn Legit?
Bstn earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bstn has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Bstn.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Bstn have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Bstn and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Bstn
Customers can browse through an extensive selection of footwear, with options ranging from classic sneaker designs to the latest releases. BSTN's apparel line includes a variety of clothing items such as t-shirts, hoodies, jackets, and pants. The accessories section provides an assortment of items like hats, bags, and socks to complement the fashion-forward customer's wardrobe.
BSTN also provides services such as a user-friendly online shopping platform, customer support, and international shipping options. The website is designed to facilitate an easy and secure shopping experience, with clear product categories and detailed descriptions.
The company stays updated with the current trends and frequently updates its inventory to ensure that customers have access to the latest products in streetwear fashion. BSTN aims to cater to the needs of fashion enthusiasts who are seeking contemporary styles and popular brand names in the streetwear scene.
### Guide on Filing a Complaint Against Bstn on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Bstn in the 'Complaint Title' section to provide a brief overview of your concern.
4. Detailing the Experience:
- Provide detailed information about your experience with Bstn. Key areas to mention include transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Bstn.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to officially submit your complaint against Bstn on ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress of your case.
Follow these steps carefully to effectively file a complaint against Bstn on ComplaintsBoard.com.
BSTN prides itself on offering multiple channels for customer support to ensure a seamless shopping experience. Customers can reach out via the contact form available on the BSTN website, providing details such as first name, last name, email address, phone number, and the nature of their inquiry. Additionally, BSTN offers a hotline for direct communication, ensuring that all customer queries are addressed promptly and efficiently.
BSTN aims to accommodate a wide range of customers by accepting various payment methods. This includes PayPal and all major debit or credit cards such as VISA, MasterCard, Maestro, and American Express. This flexibility ensures that customers can choose the most convenient payment option for their needs, making the online purchasing process as smooth as possible.
Yes, BSTN ships to a majority of countries worldwide, catering to a global customer base with their premium sportswear and accessories. For orders above a certain threshold, BSTN also offers free shipping, enhancing the value for international customers. Once an order is placed, customers receive a tracking number in their shipping confirmation email, allowing them to monitor their package's journey until it arrives at their doorstep.
BSTN provides a customer-friendly return policy, offering a 14-day right of return from the date of receipt. Customers wishing to return an item can contact BSTN's customer service via the provided contact form or hotline to initiate the process. It's important to contact BSTN for confirmation before returning any items, as returns without prior confirmation may not be accepted.
To keep customers informed about the latest raffles, new arrivals, and special offers, BSTN encourages shoppers to sign up for their newsletter. By subscribing, customers receive a 5% welcome discount and regular updates, ensuring they never miss out on the latest trends and deals from BSTN.
Overview of Bstn complaint handling
-
Bstn Contacts
-
Bstn phone numbers+49 (0) 89 543 200 73+49 (0) 89 543 200 73Click up if you have successfully reached Bstn by calling +49 (0) 89 543 200 73 phone number 0 0 users reported that they have successfully reached Bstn by calling +49 (0) 89 543 200 73 phone number Click down if you have unsuccessfully reached Bstn by calling +49 (0) 89 543 200 73 phone number 0 0 users reported that they have UNsuccessfully reached Bstn by calling +49 (0) 89 543 200 73 phone number
-
Bstn social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
Dear-Fashion
10 reviews
Coach-Outlet
10 reviews
Customteesales
10 reviews
Dior
10 reviews
Tiger Mist
10 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!