Burger King
Reviews and Complaints

I got the i believe it was $3.49 on the picture on the window and on tv it showed 2 double cheeseburger w 2 pieces of meat each. Well when i got it home it was just regular cheeseburgers. If i knew that i wouldnt have gotten it. I woulda got something more. I was actually going to get the $5 lunch deal. But the picture showed double cheesrburgers i thought was a better deal. I was very disappointed and felt taken advantage of.

On Thursday, June 15, I entered the Burger King on Moreland Road in Muskego, WI. No one was at the counter. The entire staff was in a booth having a meeting. Three of the staff stared at me, and I stared back waiting. After 30 seconds of being completely ignored and feeling completely embarrassed, I left. I will never enter that Burger King again. Fire the manager who thinks it's good store policy to ignore and stare at a customer and make the customer feel completely uncomfortable.

Burger King also needs to improve it's general customer service. Calling the customer server number, I waited, and then was told no one could help me. Listing my complaint on the "tellusaboutus" web page didn't work as I could not submit the complaint.

You do realize you are here to serve people? And when customers need to complain, you can't block all avenues to them.

One employee at the Whitmore Lake Burger King brings his 6yr old to work every day. The kid is left to himself in the room that was once the play room. His father from time to time will tell at him to go back in the room and watch a movie. Today the kid was running around wiping his hands on the door glass as another employee was trying to clean them. As a customer, I did not appreciate the temper tantrum that was thrown because the kid wanted a shake.
I feel a place of business should not be a free childcare center for 1 employee.

I visited the Burger King located inside Walmart in Venice Florida on 6/15/17. I ordered a crispy chicken sandwich. I took my first bite and hot grease exploded out of the chicken burning my lips and cheek. The burn has now blistered. See photo attached. I asked the manager to fill out an incident report and was shocked when she handed me a blank sheet of paper and a pink inked pen, and asked me to write down my name and address (not very concerned or professional). Lisa, the manager, said she would tell the insurance company.

Yes I was working for kellie duran. I quit yesterday cuz she cut my hours to one day... But I don't think it's far cuz she has a boyfriend name sytz williams that works with her and he gets to clock in when he wants and can work on the clock and not be their... I was working monday tho friday 8am to 5pm so I know he was not their and always got his 40 hours a week. Kellie duran said she has to watch labor I understand that but she should see it. Her boyfriend sytz williams is supposed to clock in at 10 and she gets their at 8am and he clocks in if kellie duran leaves early so does sytz williams.. Kellie duran takes him to the bank every day with her and he gets to stay on the clock and both of them take three hours.. And if we call in she cuts are hours and sytz williams if he has to set up a rock band she takes him off the schedule and it's ok and we don't get busy and styz williams drops alot of food and goes out cold but we can't say anything cuz he said he can drop that much. So that's where her food cost is. I'm no longer working their but I would like someone to look into this cuz it's not far to the workers that are still their because everyone see it's. Thanks

I couldn't believe it, I drove up to the order window and ordered the maple syrup oatmeal meal with bk Joe iced coffee on 6/15/17 and the lady​ kept interrupting me saying they didn't have it so I was going to get it separately, once again she interrupted me so I just said forget it I'm going to McDonald's instead. Bad customer service on Burger King! I would advise anyone else with a bad experience with bk to go elsewhere!

I go to burger king off of decatur and 215 for a late night burger at 2 am, i ask for a plain burger meat and bun only the lady gets mad and start yelling at me about how they dont have it, you are burger king for crist sake another lady gets on the intercom and after 10 min i finally get my order right and they wouldnt let me order a slurpee or milk shake then as i go to get my food the lady says "heres your [censor] plain burger and both ladys start laughing very rude very unprofessional they need to be fired, i am a regular customer and iwll never be back

At 11:03pm on Saturday June 10 2017 at 4100 Brookshire Blvd Charlotte Nc 28216. I paid at at the cashier and as I approached window two there were two YOUNG boys on a bike and scooter. As I drove one rode out of the lane while the other boy stood on the curb hanging onto the drive thru window. The cashier who wasn't even atbrhe window at the time came up and said why are you trying to hit those kids. I said no but they should not be allowing kids on bikes past curfew to ride through a drive thru. She said but you almost hit them and they are only kids. Then she said are they because they are black and walked away. I wish I knew this woman's name. The safety issue she allowed alone could have resulted in a major suit again the restaurant. And her horrendous service would have her walked out of my corporation immediately.

Tonight is just the most recent instance, but over the past several weeks when we order food at our Burger King it is always wrong. For instance, tonight we order the two for ten deal with cheese and one extra whipped with cheese, mustard, and mayonnaise. My husband had gone to get it. When he got home two of the whoopers did not have cheese. One had ketchup and mayonnaise. One had only lettuce mayo and onion. One had pickles, onion, and mayonnaise.

Burger King had always been my favorite burger place, but this is very frustrating.

Thank you,
Shelly French

I visited the Burger King in Tampa at the address 9925 E. Adamo Dr., Tampa, FL 33619. I saw an employee fired today in the front lobby in an inappropriate manner. I believe it was the manager and owner who fired her. BK needs to have a little more compassion when terminating an employee. There has to be a back manager's office where this can be accomplished in a professional and compassionate manner. Myself and the other customers were witnesses to this act of unprofessionalism. Please feel free to reach out to me if you need more details.

My name is Allanah Gloria and I always eat at the Burger King restaurant in Plateau, Abijan, the Ivory Coast.Yesterday, June 8, 2017, I order a Crispy Chicken Menu meal and asked for some water with ice.I was served water and ice in a very dirty Burger King cup.I have pics and intend suing Burger King for it.
But we could settle out of court and I 'all forget about the dirty service if Burger King pays me £500, 000.
On the pics I have the receipts for the food bought yesterday and you can see the dark, dirt marks on the rim of the Burger King cup.
You can contact me on:+[protected]
[protected]@yahoo.com
[protected]@gmail.com
[protected]@gmail.com
Yours sincerely,
Gloria Allanah.

I went to one of your francise and orderd 2 meal whopper meal and a tripple whopper meal both of the meals where cold and not hot enough. and they left out the frys in the whopper meal.i always go their with my family to eat but this time I was not satisfied with the service or the food that I got for my family. my family loves your food but I will never eat their again until I get a refund or a coupon for my free meals .thank you

I ordered one of your kids meals last night at you blackshear, ga location for my 3 year old and there was a live roach in the bottom of the bag crawling around like it belonged. On top of that, they forgot a large fry and the Hershey pie was bad, like it had been left out too long or something. I didn't notice the fry or pie until like 30 minutes later. I will NEVER take my family back to a Burger king or recommend it to any one (especially to anyone with a kid!) I mean, unless they are totally cool with roaches crawling all over their fries and junk.

I am furious!Every time I go to Burger King to get the Mac and cheese cheetos ; they are out. They are advertised on tv; and always sold out when I go. Can we maybe not ship more product to our locations?! I mean you do advertise that you have them! Do something about this asap before they are no longer available and I never got to have them! Next complaint... this same location I go to is always closing early! I get off every night between 11:30-and 11:45 pm and sometimes like to stop at Burger King on my way home. More times than not the lights are all shut off inside and out and the drive thru is not working. I have had to drive to the window and honk to get someone's attention. After honking several times I am finally told that they are closed.(30 minutes early) The manager told me that the reason for being closed early was because the broiler was broken. I wanted chicken and the last time I checked chicken wasn't made on a broiler. I work in a restaurant so I know this is all bogus; especially since I had come early that week and noticed it was closed early again. I can't believe this Burger King is still in operAtion!

Using the drive through, I ordered a number 9 Crispy Chicken Sandwhich with a shake. After receiving my order, I ate some of my fries, and then opened my sandwich and realized it had cheese and BBQ sauce. I returned to the drive through window and returned my sandwich (only had one bite taken from it), and the fries that were left (about half) . The worker at the window accused me of changing my mind but that's not the case especially since I have the receipt to prove that I had asked for a Crispy Chicken Sandwich. Upon her going to get ne a new and correct sandwich I noticed another employee dropped a frie on the floor . He bent over, picked up rhe frie with his bare hands, threw it into the trash, brushed his hands on his pants, then continued to handle the food in front of him. I was surprised because I was always under the impression that Burger King is a trusted and clean restaurant but apparently not. Once the worker operating the window came back to the window with my new and correct order, I opened it and noticed there wasn't any fries. I asked why and she said that I ate some of the other fries, intending that I shouldn't be given more. I asked for fries because that's what I paid for, and for originally messing up my order, thus making me wait in line twice, I think me eating some fries should not mean that I can't have any fries in my correct order. Aside from the poor service and the lack of feeling a need to properly correct my order, and almost cheating me out of part of my order, I am most bothered by the lack of monitoring standard hygiene standards. Completely disgusted and no longer want to oder from Burger King again and plan on reporting what I to the Federal Health Department. I hope that attention will be brought to my concern and that Burger King will do its best to make me feel like a valued customer. Me and my family eat out at Burger King almost weekly. A gift card for at least 3 meals would be preferred seeing as it was 3 mistakes that was made. If needed I still have the receipt showing proof of what I had ordered. Thank you for concern.

I went to the burger king on donelson pike in nashville tn. All I wanted was a large vanilla coke zero. I was told they didn't have large, would medium be okay. I said yes and moved up to pay and get my product. 2 cars were in front of me. They took about a total of 8-10 minutes, whigis too long for drive thru. One of them should have been told to pull over. I finally get up there and i'm then told they don't have coke zero and would diet coke be okay (It isn't). This is absolutley unacceptable service. Wait that long and cant get what I want. I have never heard of any restaurant running out of any size cups. The drive thru was such that I couldn't get out without going thru. Also $2.17 for a medium drink! I can get 2 largess from mcdonalds for that price. That is why they are kicking your [censor].

On March 18, 2017, I was traveling home from Birmingham, Alabama. I got a sandwich to eat for breakfast as I drove back to TN. I ordered the breakfast croissant because it is usually very easy to handle while driving. The attendant gave me a scrambled egg inside of a croissant roll with a sausage and an unmelted slice of cheese on top. When I opened the wrapper as I drove back onto the highway, the sandwich fell apart & eggs began to fall down in between my legs. I pulled over as to not wreck my vehicle. I immediately called your customer care number and explained what had happened. They apologized, took my information, a and said they would send me a complimentary whopper coupon in 2-3 weeks. It's been 3 months and still no coupon.

The food was dried out and tasted like it was sitting there longer then it should have been sitting there the cashier was rude and ignorent as if she didnt want to deal with any customers the food i ordered was chicken fries a bacon king cheeseburger md coke and fries a homestyle cheesburger md fry and coke the food was not good at all and niether was the service now i love burger king food my favorite meal is the bacon king meal it just upsetting that i spent lil over twenty dollars and recieved horrible tasting food and service sinceryl stephen anders

We went to your store #1036 First thing that happen was we order the food for my daughter through the driver thou brought them home one they were almost burnt and they taste funny we called the store back and they told us that we have to wait till wensday to get a manger or someone that will help us cause no one there can help really now i have worked fast food for many years there is always some one on duty that is high up second i paid money for theses thing for my daughter and you tell me i have to wait three days to do anything no thats wrong and then i get no respit come on now what are they pulling here i am son up set this is rong in so many ways

I went to location 1840 Cruse rd NW in Lawrenceville, Ga on 06/03/2017 at approx. 10 am and placed my order which totaled 14.15. I have 3 pending withdrawals from this location. I did not authorize more than one charge nor did I purchase anything else from this location. The other 2 charges were for $9.00 and $2.96. I would appreciate a refund of the charges to my card if that is a possibility.