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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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C
1:01 pm EST
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Yesterday on the 1st of November around 6:00 pm I arrived at the Burger King Store #24565 and placed a order of value fries, small sprite and a double cheeseburger. I ask that the fries and burger be cooked fresh at which the guy affirmed that it would be done. Upon receiving my order I verified that the fries were fresh and hot, pulled off to head to my...

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M
1:08 pm EDT
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Staff member at 620 N. Main Street, Oshkosh Wisconsin was churlish and snapped at 11:35 am. survey code 1442024021013391010559. Drive through personnel belittled patron, order was filled sloppily with soda splashed on outside of cups, condiments slathered on outside of burgers, sauces missing for the chicken tenders and receipt missing. Manager...

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T
6:44 pm EDT
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I went to Burger King I'm bridgeton nj, nd I spent about 23 dollars in food thru the drive through. I ordered the classic chicken sandwich meal, and I get home and bite halfway into my sandwich and it was hair in my food. I was so mad I just threw the whole meal away. This ruined my whole meal! And it was expensive. The staff needs to start wearing hair nets, because this is completely unacceptable!

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I
3:08 pm EDT
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I decided to stop at Burger King on my 30 min lunch break from work (the location on West Greenfield Ave in West Allis, WI) today (10/29/20). I typically do not take time out of my day to go online and complain about a fast food service, however I am very disappointed in how I was treated. I was in the drive through around 1:30 pm and nobody was taking my...

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P
12:16 pm EDT
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10/26/2020 - Store #14209 - Hilton Head Island, SC - Order #19 I ordered Wopper Jr no onions and small fry. I got a Wopper Jr with onions (I'm allergic to onions) and the fries had no salt on them. Unsure what was going on at this location - no inside service and not able to give change … that is not what's happening in SC right now. Terrible customer service - no napkin with my order and server was very rude.

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P
4:59 pm EDT
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I am always receiving a expeditor receipt with store number 4470 to call on back for free whopper but does not have the numbers in the front of the ticket.

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J
12:57 pm EDT
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The Burger King in Creve Couer, Mo off of Olive Blvd is the worse one I have ever been too. The customer service is horrible. When ordering they rush you to get through the order. They never get the order right when you let them know they seem like it is a burden. The other day they forgot my cheese burger when I asked about it the employee with the long...

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B
10:13 pm EDT

Burger King store closing before 7 pm on multiple occasions

multiple times i have gone to burger king by my work only to find its closed before 7pm.

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K
1:02 pm EDT

Burger King Sandwich, price and size

This is a $6.80 sandwich I selected from the menu board at Burger King. Unless I've lost my mind, this has no comparison to what I saw on the board. Most dine in restaurants around town sell a sandwich for around that price with lettuce and tomatoes which this doesn't have. This is beyond a rip off. Do you think they can seel that garbage in the US?

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2:43 am EDT
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If I can give this place a big fat zero i would. Today with my 5 yr old child who is now traumatized was disrespected in the most bad way. At the drive thru the guy never welcome us he had a bad attitude from the jump. Once I placed my order he didnt say the cost or pull up. When I pulled up to the window I asked for his name he said Chris then I ask if he...

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S
8:46 pm EDT

Burger King Whopper

No cheese on my burger both fries cold because they made us and another car wait and the steakhouse burger barely had any topping on it we normally come to this location and it's great fast service but this time was awful there were two men working and the one working the drive through was touching his phone then proceeded to get the fries soon after no gloves

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5:23 am EDT
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My family and I had recently stopped at the Burger King in Royce City, Texas. My daughter and I wanted to order the 3 for 3 deal meal and was told they didn't have that, they are out of it. So we both ordered the double cheeseburger, fries and a drink, which is what is on the 3 for 3 meal, but we were charged the more expensive prices. I believe if they are...

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5:47 pm EDT
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#[protected] US Hwy 19 N Tarpon Springs FL [protected] Host T2 Cashier Tuarus 10-11-2020 5:22 p.m. Drive Thru Orfered Original Chicken sandwhich, 2 me3d fries 1 Bacon Cheeseburger Oreo shake, Med. 2 Rodeo Burgers 1 Cheeseburger 1 Soft Serve Cup Waited 10 min in line to place order Then another 5 min to the next window.. Cashier was trying his best...

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R
5:56 pm EST

Burger King food

To much su ger in all your food. I am a diabetic, &when I fond out how much suger was in all your food, I stoped eating them all together. I am not alone I wonder how much business you r loosing. Threre is no reason, why it should contain so much.

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11:17 pm EDT
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I have lived in Nanaimo, BC Canada for the past 50 years and remember when the BK restaurant opened in the early 80s. An observation I've had with this location is that the Drive Thru board and system has never changed (microphone/speaker system). It seriously sounds like the teacher from Charlie Brown and wonder why as an International Corporation, they...

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M
5:41 pm EDT

Burger King Rudeness and cold food

This complaint is in regards to Burger King number 10755 located in Holmen Wisconsin. I picked up my food at 3:42 p.m. on October 5th through the drive-thru. I was on my way to another appointment so I started eating my Burger King meal number one right away. To my surprise the fries were cold the Whopper was barely warm plus I never heard one please nor thank you during the time I ordered nor the time I was at the drive-up window. If I wouldn't have been in a hurry for another meeting I definitely would have went back and demanded my money back. this is not the first time this has happened but it's the first time that I'm issuing a complaint. The workers there to me seem lazy and rude not only to me but a lot of my friends have also experienced the same issues.

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R
7:07 pm EDT
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I ordered and paid for bacon cheese whopper no onion received received regular whopper no bacon or cheese with onion only discovered at home.

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W
5:36 pm EDT
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I ordered off the $1 menu: 2, 8 piece nuggets, 1 Whopper Jr, and 1 strawberry shake I did not get my shake although I paid for it Drive Thru lady handed me my food and shut the window, no thanks, no have a good day, nothing said at all. I tried to fill out survey but I cannot read the receipt, needs new ribbon.| Store # 671, Order 399, Date 10-3-20, Time...

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7:51 pm EDT
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Place is filthy and deplorable. Bathrooms often devoid of hand soap and employees use them as well. Homeless vagrants often harass customers inside the building, all while laying down on seats taking off their shoes and watching tv, as well as also camping within the premises' parking lot, setting down their baskets full of garbage and sitting on folding...

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6:40 pm EDT
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I am some what a regular right now at bk 1278 el camino san bruno ca.94066 the inconsistency at this location is ridiculous when the man works the window my egg - normous burrito is sloppy but complete when the lady works the window the burrito looks like its out of a taqueria but it is short the sauce and the sausage this morning, I asked the lady why i...

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all Burger King contacts

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