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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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D
12:48 am EDT
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I purchased this sandwich and when reached home 4 miles away open to eat my meal discovered an old stale sandwich that was made hours ago Terrible I didnt even bother to eat it I can send you phots Order #9 Store at 177 west cambell Richardson tx 75080 Sunday sept 27 2020 04.23 pm t=10l I c-822 Code on receipt Paid $5.41 cents for 2

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S
3:49 pm EDT
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Burger King No product

I think you guys should still give Senior citizens discount. After all if not for us citizens there would no young guest coming in Burger king to order a famous whopper. so please put it back on our orders and if not there will be a lot of us go to McDonald to eat. now days even a little change saved is still good. thanks, sue. a lot of us are just riding around and we go by Burger king and look over and can smell the whoppers so we pull in and order food

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T
7:21 pm EDT

Burger King Milkshake machine

Starting 14 months ago, the Burger King location in Erie, CO, started having trouble keeping their milkshake machine running. The problem continues through today and has only gotten progressively worse. They need either a new milkshake machine or a new franchisee. The area is developing and fast food competition is stiffening. It's getting easier to get out of the drive-up line and go elsewhere.

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3:12 pm EDT
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Bay Minette Burger King has a sign stating the lobby is open. When approaching the door there were signs indicating which door was the entrance and which was the exit. Both doors were locked. If the lobby is still closed then take down the signs saying it's open. Thanks

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12:23 pm EDT
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I was at the store downtown windsor and when I went to park the guy cutting the grass was blocking the only 8 spots in the whole parking lot. I was forced to park in a non parking spot with my motorcycle. I went in ordered my food and decided to sit across the street from the store. While eating I saw at least seven cars pull in and leave because there wa...

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M
6:16 pm EDT
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I did an online order for drive thru and they wanted me to park in the front to receive my order. They could of easily given my order through the drive thru window. This is normally what they do. It's not a big deal, but I didn't think burger king employees would be incompetent.

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2:22 pm EDT
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Hello, I stop and picked up dinner yesterday and I used a coupon and got the 2 for 5 special along with a icee for a dollar the total came to $14.14. I asked several people about it and they said it was correct. I was wondering how do 5.00+3.00+1.00+.60+1.26=14.14, I calculated 10.86. The receipt shows 14.14 and the staff said it is correct. The staff wa...

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8:53 pm EDT
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9/17/20 stopped & got the 2/$5 chicken and fish sandwich & an oreo shake. Took the first drink & got a mouth full of long blond hair and what I can only describe as possibly skin (the size of a thumb nail). I have never pulled over to vomit so quickly in my life. The sandwiches were disgusting looking as well. Could not eat them. Good grief! What has happened to quality here.

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11:02 am EDT
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The online order states to be their before 11 & I showed up at 10:55 in wareham may burger king and they wouldn't serve me... I always pick it up right before 11 & never have an issue. Their saying your wrong and I have to get by 1030. What's the point of online ordering then? I am really tired of the burger king workers making up their own rules, giving attitude & never answering their phones.

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4:58 pm EDT
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Went to Burger King on national cheeseburger day in the U.S. On the website you advised.59 cheeseburgers. Asked and did not give me any code! Went to the Burger King in Hayward Ca. On Hesperian blvd. They said I need a code, I told them on line there was no code. The response rudely, "we can't help you!" It's national cheeseburger day? Then they changed the...

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2:10 pm EDT
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I purchase product from the Mount Vernon Burger King on average of three times a week and have for almost a year. This morning (Sept 18) I experience d one of the most inexcusable customer service examples I have ever seen. A homeless person was in line ahead of me and the lady behind the counter did everything to pretend she did not see him. This went on...

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12:37 pm EDT
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The service in this location is disgusting, there always slow and nasty and there wearing no mask well there mask is down on there face! And there wearing gloves and touching thing like the doors bring food out to cars and then touching the food. I made a few complaints about this location and nothing is ever being done. There dirty and nasty and something...

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4:27 pm EDT
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My family was in Burger King to eat 9-15-20 at 5:00pm dining in. When we walked in there was water all over the floor, my child almost fell from all of the standing water. We ordered and waited almost 40 minutes before I went up to cancel our order and ask for a refund. As I was waiting for our refund, multiple other customers were in the drive thru...

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A
2:16 pm EST

Burger King Customer

last weekend I order a waber and fish Sandwish the fish sandwish test very dray and not fresh looks like it has been in heat box for too long and the sevice was so bad I al ready had complain to the head quarter before and no action have been mad

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9:03 am EST
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Burger King Thy will not pay me my wages been before march waiting on my wages

Please help with this problem i have been qaiting the managers give me the run around thy will not give me hr number rude and thy are disrespectful

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1:51 pm EDT
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At the end of March last year a new employee told me because of the covid shut in, he wasnt making much money and begged for a tip. Burger King needs to keep an eye on the employees in this location which is at University and power in Mesa, Az. Today I ordered 2 whoppers and 1 double whopper. It showed on the drive through screen and said 12.01 price. When...

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J
1:48 am EDT

Burger King Manager of this BK: yelling in Spanish across the whole place.

The Manager of this BK continues to yell across the whole restaurant in Spanish. Very stressful to me. She is very efficient though & does well managing this place.
BK 12921

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9:15 pm EDT
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Burger King Order missed up

I went to the burger King in morganton nc off of s sterling st and my whole order was miss up didn't notice till was home I called the restaurant and they give me the run around

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5:34 pm EDT
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Does the following restriction apply to all locations or just the Fort Lee, Virginia (#5197)? I recently downloaded the BK app and I got a few codes to use for certain meals. I clicked to redeem one code and it exited after 15 minutes. Well I was not able to use it at this location because they say they are not taking Mobil coupons. So I lost a code...

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4:57 pm EDT
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On 09/10 around 5:30 pm. my family went to Burger King in Winona, Ms. We ordered 3 meals, one with onion rings. After we got home we discovered we had 3 order of fries and no onion rings. While attempting to eat my whopper, half of my meat fell out. Why was my meat cut in half? Also our fries were cold. I hate cold fries. Please get your quality of service corrected.

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all Burger King contacts

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