Menu
For Business Write a review File a complaint
Burger King Customer Service Phone, Email, Contacts

Burger King
Reviews and Complaints

www.bk.com

Learn how the rating is calculated

1.2 22 Reviews 4590 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Burger King Complaints 4590

ComplaintsBoard
R
5:19 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went inside the location to buy some food. But, I wanted to use the bathroom first. A male employee stopped and asked me if I was gonna purchase food, and i said yes. Another customer came in and he asked him the same question. I work 45-48 hours a week, have more than enuf money to buy food. It pissed me off to say the least.

Read full review of Burger King
ComplaintsBoard
K
6:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This store in addition to being the worst burger king i have ever been in, they only employees black people. Management down there is no one other then black employees, no white, no Asian no Latino and no elderly. This is blatant discrimination. I intend to contact ACLU now. This store is as messed up as they come and it is obvious that burger king has no interest in correcting the priblem!

Read full review of Burger King and 1 comment
ComplaintsBoard
V
6:02 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On march 04/2020 i purchased 2 bac chs burgers and 2 whoppers combo right after the purchase my coworker felt sick on his meal a while after finishing eating the bac chs burgers and i started getting sick on my stomach arround 11:00pm all this on the same day of the puechase, arround 11:45pm i decided to go to a 24 hours wallgreens near my house and i...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
S
4:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King Slow Service and bad food

I went threw the drive in in the Billings Heights area code 59105 this morning, they were out of sasauge patties, so I settled for ham. They had me pull up to the front of the store to waite for my order, witch took them ten minutes to arrive making me late to work. The food was cold as was the coffee. The breakfast potatoes had more stale french fries than breakfest potatoes. I will not be returning to that location ever again.

Read full review of Burger King
Hide full review
ComplaintsBoard
U
8:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 3/2/20 at 1755 per cash register receipt, I placed an order. We were the second and third customer inside. At 1822 after 6 new customers had been served inside and 8 vehicles had go thru drive thru, I asked for a refund. The person behind counter looked around and said our order was on the hot plate but no one had put it on a tray. He was nice and agreed...

Read full review of Burger King
ComplaintsBoard
A
1:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I asked for cheese I drove all the way home and had to drive back because they didn't put any cheese I give them my old food and they slap cheese on both burgers that I gave them instead of giving me fresh ones now I'm home with cold food and I have to microwave both burgers! I am extremely unhappy with the service I received from burger and I will not be coming back

Read full review of Burger King
ComplaintsBoard
T
4:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a Taco for the 3rd time and this time it was the worst taco I ever had. I was just about to post it allllllllll over Facebook until I decided to give you guys a chance to rectify it first... They literally took a beef patty, cut in half and threw oin a burnt up shell... Lunch???? No this is trash 😠 and a waste of time and gas. I am requesting a...

Read full review of Burger King
ComplaintsBoard
R
3:20 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went to my closet Burger King at 3:12pm And was told I could only order value meals number 8-14 no burgers or whopper. They had no Meat.

Read full review of Burger King
ComplaintsBoard
T
7:42 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

came in for dinner. got there at 6pm. wasnt busy, ordered whopper no lettus no onion no pickel. and a crispy chicken sandwich, with 2 fries and 2 drinks, and 4 pc mozz sticks. they gave me my drink cups. walked over to fill them and they called my order number. I said what the hell this cant be fresh and hot because they put my order up in a few seconds. I...

Read full review of Burger King
ComplaintsBoard
R
11:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My daughter and her roommate ate Beyond Burgers on Thursday, February 20, 2020 and they both have been violently ill. One had vomiting and diarrhea 5 hours after eating there and the other had a delayed response. She didn't get sick until Saturday am, but is having a longer bout with the reaction (has been throwing up for more than 24 hrs now). Symptom...

Read full review of Burger King
ComplaintsBoard
B
10:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went through the drive thru yesterday and i got home and i was missing a few things 2 whoppers with cheese and ketchup mustard and pickle only and a lg fry.

Read full review of Burger King and 1 comment
ComplaintsBoard
J
4:47 pm EST

Burger King Vegetarian options

There are multiple burgers that first appeared to be vegetarian as they have no meat in them, but are cooked in such a way that a vegetarian would not be able to eat them. It's a shame as we were very excited and were planning on eating at burger kind more often as there appeared to be more vegetarian options than competing brand. I think that the items such as the Rebel Whopper and the Halloumi Burger should not be cooked in a way that makes the items that appear to be vegetarian unable to be eaten by vegetarians

Read full review of Burger King
Hide full review
ComplaintsBoard
J
7:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

went to belleview fl burger king . ordered 8 meals - no cup holders..no nugget sauce last week this week went to burger king in villages on rte 441 - no french fries! they were subbing onion rings or mozzarella sticks . i was so looking forward to the fries...bought 2 for 10 wopper meals and asked for an additional meal for the 5$ - they wouldnt do without...

Read full review of Burger King
ComplaintsBoard
W
10:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just wanted to follow up on an unpleasant experience I had a few months ago at this restaurant. On a Saturday about 10am, I ordered breakfast with a diet coke, on my way to an estate sale. I'd been to this BK over 100 times since we lived in Pembroke Pines, a few blocks away, so this was common. The drink had little ice in it and by the time I was on my...

Read full review of Burger King
ComplaintsBoard
T
12:51 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to Burger King on 2/19/2020, Store#544, I asked for a whopper off the broiler and they heated the burger up in the microwave and made it too hot. The lettuce and tomato was mushy and nasty from the heat. IT made me sick trying to eat it. It was so hot that I had to wait a while before I could eat anything. The food was not good at all. The onion...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
E
7:36 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I arrived at the drive-through and there was no one inside the restaurant. I saw two women outside the restaurant smoking and on their phones. There were no employees inside the restaurant so I drove around and asked the women when The drive-through would be open. They said their break would be over in 10 minutes. She also said that they were short staffed...

Read full review of Burger King
ComplaintsBoard
E
2:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Feb 9, 2020, I went through the drive thru at this establishment. I go here at least 2 times a week. I was here this day at 7:30 PM. My order number was 35. I ordered a Whopper, no lettuce. When I got it, there was only 1/2 of a burger patty in this sandwich! I also ordered a spicy crispy chicken sandwich. I could NOT bite into this if I wanted to. It...

Read full review of Burger King
ComplaintsBoard
K
6:55 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

BURGER KING #15498 FEB 16, 2020 5:49 PM My husband and I went to have dinner at 5:49 PM. Got our food the next thing a person behind the counter LOCKED the door. There were several customers eating at the time. Said person said "I am LOCKING the door as one of our people has left and we are closing the dining room. We had to let him know when we wanted...

Read full review of Burger King
ComplaintsBoard
C
11:10 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was at this location & I went through the drivethru. I got ready to make my order at the drive thru where I proceeded to place a order for the croissant ham egg and cheese meal. They then proceeded to let me know that they didn't have any hash browns. What I thought would have happened was they would substitute the hash browns for something else. The guy...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
H
1:47 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Requested sandwich with no onion. Got sandwich and it had onion. I went into the store for that very reason. I choose not to say anything because I knew I would be able to remove the onion, but that is the very reason I do not use the drive thru. I want you to now that if it happens again it will be my last time visiting a Burger King. We have 2 Burger Kings in town and both seem to struggle with customer service.

Read full review of Burger King

Burger King Reviews 0

Looks like Burger King has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Burger King, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.8
53 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Burger King contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.