Menu
For Business Write a review File a complaint
Burger King Customer Service Phone, Email, Contacts

Burger King
Reviews and Complaints

www.bk.com

Learn how the rating is calculated

1.2 22 Reviews 4590 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Burger King Complaints 4590

ComplaintsBoard
K
6:39 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Never friendly. Receipts unreadable and was told they can't reprint or fix. Do we cannot even do a survey for free products. Not even sure if we received the special pricing available. Store is in need of update and some retraining for customer service. There are too many places here to dine and spend our hard earned dollars on. Very disappointed and now...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
L
1:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I really like the tacos at BK but the ads and photos show shredded cheddar cheese. The location in Waterloo IL just throws a slice of American cheese on theirs which is just not right. Cheddar would really taste better and is traditional for tacos. They have shredded cheddar available because it's on their salads. I don't know why they don't use it in the...

Read full review of Burger King
ComplaintsBoard
B
3:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently visitied the Vernon Ct, Hartford turnpike Burger King to purchase the 2 for $6 promotion of the Impossible Whopper. I ordered the Impossible Whoppers and was told there was an additional $1.00 charge for each Impossible Whopper. This is now a 2 for $8.00 meal. The store display also shows the 2 for $6 promotion with the Impossible Whopper along...

Read full review of Burger King
ComplaintsBoard
P
6:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Isn't it just interesting, go to website to figure out what we wanted for dinner. decided we wanted the wopper meal for 2 @$8.99 Ordered it, 1 with cheese and no onions Also ordered the original chicken. Receipt is correct Results... we were charged $10.00 for the 2 meals and another &0.40 for the cheese What we received, 2 plain burgers, both with...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
T
10:06 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Saturday, Jan 18 @ 10:07 am, I placed an order thru the drive thru. Upon paying for my order I was immediately instructed to pull up and wait for my food to be brought out to my car. Only 1 car in front and 2 people inside the facility. After waiting 11 minutes for my food to be brought, no condiments, napkins and I had to request another syrup. I purchased...

Read full review of Burger King
ComplaintsBoard
K
7:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went in to pick up my W-2 and the manager said she doesn't have access to it because it is locked in the safe, when she is the closing manager and should have complete access. Even though I quit I should be treated with respect I could be a customer I should be treated like a customer not told what do you need after waiting to even talk to someone. They...

Read full review of Burger King
ComplaintsBoard
J
5:52 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First I received no receipt for my order. Second the lady in the drive through is rude. She acted as if we were a bother to her. The order was messed up and I went in and still gave me the wrong chicken sandwich. I went home because I was so upset. This is not the first time this has happened at this one. There is always an issue at this Burger King.

Read full review of Burger King
ComplaintsBoard
S
9:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King food

Listen I'm piss as I writing this comment because I can't believe everything I order was not done correct and my hash brown for #1 is so greasy and hard you can't even chew and my burger for #2 was burnt in some areas like really Burger King and I paid 16 for none of my food to be done right I feel like I got rob because I couldn't enjoy none of it and my hash brown had old fries at the bottom ! This place was a joke and not great place to visit

Read full review of Burger King
View 0 more photos
Hide full review
ComplaintsBoard
F
9:25 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Myself, Wife & Son deceived to go to the Burger King at the above address I should have been more observant after walking thru the door their was a line and only 2 people working after the people in front of us walked out in frustration we decided to stay and order lunch I was really pumped up to try a Impossible Burger after another 10 minutes or so the...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
A
10:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing in reference to the location listed above. I frequent this location about once a week. Each week there is always a reason that they are out of a product or that the drive thru is down. 2 weeks ago the drive thru was down but was told I could come inside, last week they were out of cinna-minis so I ordered my croissant anyway. Today I was told...

Read full review of Burger King
ComplaintsBoard
S
1:23 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am dissapointed to see the grilled Chicken sandwich discontinued. It is your healthiest food choice, I eat it at least 4 times per week, and have for many years. The impossible Burger is too high in fat, saturated fat and sodium. The beef is too high in fat also. I will no longer visit Burger King, there are no other healthy alternatives to chose from. I do not go alone, bringing 1 to 4 people with me each time.

Read full review of Burger King and 1 comment
ComplaintsBoard
J
2:35 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We were travelling so we did not have time to go back to store. The bread on the Whoppers was a little stale. The order number is 81. We ordered a 4 piece mozzarella sticks a small coke a cola and a special, 2 for 6 dollars and no onion. The subtotal was 9.28 with.11 cents tax, making it 9.39. we also used my husband's credit card for this transaction. This was not a good stop at all. Thank you Julie Ferguson.

Read full review of Burger King
ComplaintsBoard
D
10:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

1/11/2020 ~4:35pI went to restaurant and ordered my food, the double cheeseburgers were cold, no char broiler marks on burgers at all, the cheese did not even melt, cheese corners were still at perfect 90 degree, and pointed. ~8p 1/11/2020 I went back to store and showed manager one burger I had left, she apologized and offered to have 2 more double...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
J
9:21 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to the Burger King in Hazel Green Alabama tonight 1/10/2020 the guy at the drive through was very rude to me and I made a complaint to the manager Kelsy and she said she would handle it when I got home I realized I had not been given all my food we had fries missing my granddaughters chocolate milk was left out the order was messed up none of our...

Read full review of Burger King
ComplaintsBoard
S
12:33 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered 2 burgers a fry and a drink although we love fast food service it came out too fast... I walked home which was 2 minutes away and the burgers were coldand seemed like they just slapped bacon on a cold burger... Fries were notfresh and cold also... I cal to complain manager say walk all the way back bring back the food to get it replaced... I...

Read full review of Burger King
ComplaintsBoard
C
4:29 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Spartanburg, SC W.O. Ezell Blvd. Ordered at drive through: No. 1 - no tomatoes, no onions, no pickles, diet coke Went to my next stop and opened bag. I received: No. 1 - with tomatoes, with onions, with pickles, regular coke. At least they got the cheese right! All of this while at least one employee was on their phone!! Frustrated Rev. Chris Murrell

Read full review of Burger King
ComplaintsBoard
T
2:01 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife and I went to bk for lunch just a minute ago, and I couldn't help but to notice that one of the ladies behind the counter was in violation of the Burger King dress code . My son works at burger downtown so I KNOW employees aren't allowed to wear slides to work . (Love pink by Victoria secret) my wife has the exact same pair . Only slip resistant shoes .

Read full review of Burger King
ComplaintsBoard
M
8:48 am EST

Burger King impossible whopper commercial

https://www.youtube.com/watch?v=TvhbKz97nbc

This Impossible Whopper Commercial should be banned! It is inappropriate and uncalled for. I have a 5 year old daughter that knows that this is an ugly word and as soon as she hears this commercial come on she comes running in the living room to mute the Television(proud mama moment). Yes I am aware that we will not always be able to shelter our children from this cruel world and awful language that's in it, but there is enough of this that we have to listen to and deal with while being in the public but we should not have to deal with listening to cuss words within our own homes, and we won't. This commercial should not be aired. Burger King has lost mine and my families business and we will no longer be watching any Television station that chooses to continue to air this commercial. It is such a disgrace what our world is becoming.

Read full review of Burger King
Hide full review
ComplaintsBoard
T
12:09 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife and I went into the walnut creek California bk last night to eat. The only cashier available was at the drive thru, so she told us to get in our car and order at the drive thru. Food was great, drinks were okay, we got our food in a reasonable time(we were 5th in line at the drive thru), and just ended up taking our food home. If there is no inside...

Read full review of Burger King
ComplaintsBoard
R
6:52 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a double Whopper no cheese, just ketchup. I received a double Whopper with cold cheese, smashed bun, all the toppings with almost no ketchup. The topping mix up has happened before and I just scrape everything off and use a lot of ketchup to cover the onion and mayo taste. I did just that and there was still something nasty under the cheese and I couldn't eat it. And I can't get the taste out of my mouth.

Read full review of Burger King

Burger King Reviews 0

Looks like Burger King has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Burger King, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.8
53 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    27%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.