Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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employees
The workers that were on the speaker were hollering and bein very rude to us. The girls had a horrible attitude on the speaker and the one at the window had one too. And then we were asked to pull up. We had to wait 40 minutes!! That's ridiculous! They customer service here is atrocious. Not to mention they were out of coke! [censored]ing do better! When they...
Read full review of Burger Kinghash browns
I purchased a order of hashbrowns and did not receive them called when I got home told me to come back and would give me another order. Told the manager I probably couldn't make it back the same day she said fine so it's been a week later and I asked if you could just put it towards an order of onion rings and I would pay the difference. He told me it's been too long I feel that I should've been able to do that because I paid for something I never received !
I am just very upset and disappointed
Tracy Ferguson
[protected]
[protected]@yahoo.com
customer service
On Saturday November 2, 2019 at approximately 9:35 PM, I drove up to the intercom and preceded to place my order, and the gentleman in a very rude tone asked me for the coupon code and when I gave it to him he continued being very rude and argumentative stating to me that he could not use that coupon on his register, when I attempted to explain to him that...
Read full review of Burger Kingchicken jr.
Went through the drive through on Saturday Nov. 2 at 11:08. Location was 1448 north 48th street Lincoln NE. 68504. # 402-466-6967. Order #87. I ordered on spicy chicken Jr. And one regular chicken Jr. They both had tasted like they were left out. The buns were hard and stale. The sauce was clumpy and gross. Both burgers didn't even feel warm. My brothers are them anyways but that was very poor service. Would like a free meal of my meal. Maybe get 2 free medium fries to for such aweful Bergers and poor service. Hoping to get some kind of response soon.
service and product
The service was terrible ... manager appeared to be a frustrated unprofessional unhappy person. The food was cold the restaurant was nasty ...I waited where people that ordered after me got their food ... the flies made being on the inside deplorable. I'm sure if the food inspectors came ... this restaurant would not have passed... I will never go back .
Read full review of Burger Kingvery poor customer service
I went to the Carbondale Pennsylvania store today & who was the cashier did not know the definition of customer service. She was rude, didn't listen & consistently kept complaining about personal things & who her replacement was to customers & in front of customers. Had to wait almost 20 min. Just for an icee & cheesy tots as she kept on complaing.
no information on receipt for survey
I recently visited one of your establishments on 10/31/2019 and had a pleasant interaction at the register. However that would all change once I arrived at home. I was planning on doing the survey on the reciept but when I got home the reciept was missing all of the information except for the Survey Code. Now I can't do the survey. If your stores could print the correct information on the reciepts so that others won'thave to go through this. So in the end I can't do the survey, which means no free Whopper.
management
On a daily basis, the store is in chaos. The managers belittle and attack the employees verbally. The communication is almost non-existent ! They never properly train the new hires, then wonder why they break procedures and wanna leave the store. The unprofessional habits the manager continues to use are driving people away constantly. I have seen so many...
Read full review of Burger Kingeverything!!
I have never in my adult life experience such poor customer service to anyone. This was an observation I made. A customer politely asked the server on why was it taking so long with his order and the server responded it is the first of the month and everybody has to wait because make everything fresh in which I wouldn't disagree. However, the store was not...
Read full review of Burger Kingthe wait time and the tea tasted ruined
I stopped by Burger King and the tea tasted ruined. Also I was asked to pull up and I watched 5 cars leave with their food . I waited 25 minutes before I got my order. I understand sometimes you have to wait but why did five vehicles leave with their order before I got mine. My fries was freshly cooked but I don't think out of five cars nobody got frie...
Read full review of Burger Kingservice, food quality
I ordered a double cheeseburger (no pickle), one order of mozzarella sticks, and a medium Dr. Pepper in the drive through. Not only did it take nearly 30 minutes to get through the drive through, the food was cold, the drink was not given to me (I had to ask for it), and the order was incomplete - no marina dipping sauce. Date -11/1/19, Client Number Burger...
Read full review of Burger Kingtaco quality of food
I ordered one of the tacos they have and it looked so bad I wouldn't feed it to my dogs. The owner of this restaurant doesn't do the upkeep on this restaurant. This taco looks like its is left over from yesterday. I have had these from another town and I like them. But this was very unappealing. I took it back to the restaurant and they wanted to know if I...
drive thru service
In a hurry to feed my hungry grandkids, I drove thru the window to order fast food A girl answered the drive thru intercom and after 3 times of telling me to wait and 15 mins later, she took my order. There were no cars behind me and one car at window. I paid at window and she asked me to pull up into parking lot to wait with 3 other cars who were waiting...
Read full review of Burger Kingservice, cleanliness, outerwear
I walked in to your mt. Vernon rd location in cedar rapids ia. The lobby was empty of customers but messy while an employee trudged around so i decided to get my food to go. When k went to place an order there was a female employee who halway greeted me with a rude tone. She had scratches up and down her arm. I placed my order and stepped back to wait for the togo food. As im watching in your kitchen area where they make the sandwiches is a young gentleman with his pants sagging that he keeps pulling up with his gloves and still making sandwiches. Wiping sweat off his foregead and continulously making customers food. The manager jamie seemed perfectly content with the service, the cleanliness and how his employees appearence is and how they make food after digging in their pants and wiping sweat off found this all quite disturbing myself
drive thru delay and cold food
I am not sure what was going on but the line through the drive thru took 20 minutes and the vehicle in front of me couldn't even place an order because staff was talking with a open mic. He gave up and just drove up to the window which then delayed service even more. It appeared that they were rushed because my fries came out under done. My cheeseburger...
Read full review of Burger Kingwhopper and fries
I waited at Burger king over half hr for a to go order and when I got home items were missing in the bag that I paid for, an order of fries, and the whopper was inedible because it was very raw. I spent money on a meal and I couldn't even eat it, will not return to that location anymore. Terrible service, rude cashiers. I took one bite from the whopper and...
whopper burger
To. Burger King
Today we ordered Burger King through Grab promotion after opening while having the same we have found a piece of plastic in side the burger. This is not exceptable it could have been dangerous to us.
With this I'm sending you the picture of the burger and the piece of plastic.
I would like to know what will be the precaution and how you will make sure that this will not happened again.
Regards
Satish
Mobile: [protected] Bkk Thailand
I have sent few e-mails to Burger King Thailand but no response at all. We are not asking anything just need an explanation.
image1.jpeg
whopper
This is a picture of the Whopper Sandwich I received from the Burger King on Hwy 14 in Greer SC. I ordered it just as it comes, no extra mayo or cheese. I will never eat at this restaurant again. I threw the burger in the trash. This a new Burger King too. I don't want anything out of this, but it is not good for your brand to be serving food to people like this. I hope they haven't given food like this to other people.
restaurant general manager, was rude and I witnessed him reprimand a crew member in front of everyone.
My wife and I were getting lunch, the manager belittled and got into the personable space of a crew member. He yelled and acted like he was a king and his crew member was just a teenager. I understand correcting team members, but he could have taken the young man into the office. The young man wad clearly upset and I witnessed the manager fire and belittle him.
Tmobile free whopper and also paid for cmvl whopper meal
I was redeeming a free whopper from the location I provided. When I was waiting in the drive thru it took almost 15-20min just to place an order because the cashier at drive-thu was taking her time to place an order. Mind you i had already tap the redeemed button and it only gave me 15min to place an order to receive. When I get to the drive thru speaker...
Read full review of Burger KingBurger King Reviews 0
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- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024 - View all Burger King contacts
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