Burger King review: wrong people taking managers position 370

i recently went to burger king in dundee on the kings way, the service was awful the shop was disorganised, staff were being lazy when asked to fill up napkins, cup lids, sauces the member of staff said no. tables needed cleared and there was only three tables in at the time loads of staff so they there was plently of staff to be clearing tables and replacing items that had ran out so the place just looked grubby and i wont be returning. on top of all this its far to over priced.

get a life :)

Its been a while that I went to uxbridge burger king with my friends. The restaurant manager which I dont know the name exactly served us. On asking him he told me that he is the rgm of uxbridge bk. Later on after some days I went to pizzahut uxbridge and saw the same rgm working as a waiter in there. I was surprised to see that a rgm of burger king was also working as waiter in pizzahut, that really surprised me. Either the standards of pizza hut have gone high or standereds of burger king have gone low. Buts that a real shame. God bless bk.

I just got home from the Burger King in Crown Point Indiana and the service was as bad as the food, I had to wait a very long time for a small breakfast order and when I got the order it was cold, the eggs looked like they had been scraped from a burnt frying surface, the biscuit was rock hard and crumbled when I tried to eat it, and the hash browns looked as bad as the eggs hard and over cooked...The worst service and food I have ever received from anyone anywhere...McDonalds will have my breakfast orders from here on out...

I think it depends on the employees. One dairy queen we use to go to is slower then (well I think corpses could make a burger faster). One Mcdonalds we stop in once in a while you cant eat the double cheeseburgers from because of the grease and some burgers you get are cold. I dont think I could eat at burger king after what happened to my mom. She ordered a salad and was sitting there eating it. She heard this crunchy sound when she stuck her fork into the salad and when she pulled the fork up and turned it over to take a look there was a bug squirming. Yuck. But I think it depends on the employees and it shouldnt be a direct hit against the chain as a hole.

Well, what did you expect from Burger King?

Me and a coworker just got off work, we decided for some stupid reason that we would get Whoppers for diner. He was going to eat at my house and seeing how I have 3 kids I ordered 7 whoppers. We pulled up to the window where there was a girl whose brother was once a person that I didn't get along with. She started her stuff about how I treated him so bad, I told her she just needs to get my food and shut up. She said and I quote 'We will see about that food' and she walked toward the kitchen. We got our food from a differant cashier and went home, only to find the burgers looked like they just came out of the trash. Me and my co-worker called the manager in charge that day( someone I didn't get along with anyway) he stated that is was my problem, we can not and will not give me my money back or exchange the burgers, even though not a bite was taken from them, and I had my recipt. So I took some pics. I don't know what to do from here, if anyone knows I still have the burgers and the reciept, but they still won't talk to me about it.

pictures or it never happened.

oh, and before i forget. when your an ### to people that deal with your food, you get what is coming. pay back is a ###. karma will come around. whatever way you want to look at that

I want to see the pictures! If you have a problem, call BK corporate offices. First of all, when you seen the girl (whose brother you didn't get along with), first RED flag...LEAVE ASAP lol, then you told her to shut up...big NO NO man you don't know what they did to that food before it got to you. That sucks though, sometimes calling the "manager" isn't any good either because they don't give a damn...that's why it's better to make your own food at home. Agree with Archerop...when she said that line, you should have pulled off

After a late night basketball game (8/1/11), my son and I went through the drive through and ordered two burgers and fries. As we were driving home, he decided to eat his fries and then I had one. I could not believe how cold they were. Then I proceeded to eat my burger while driving...it was cold as well. I had my son to check his burger and 'it' was cold also. I called back to the restaurant when they asked that I bring it back to get fresh food. At this point, we were alread halfway home. I told them I would come back the next day or soon after. It wasn't until Monday, 8/8/11 approx. 2:30 p.m. that I decided to go to the store (inside this time) to present my receipt and complaint which also had the names of the two individuals that I dealt with the original trip. The lady (who seemed to be a manager) stated that she would have to make a phone call to confirm with Abduel before she could honor my request...it took her a good 7 minutes before she came back to me stating that the manager, Abduel told he to tell me that he would honor my request this time but next time I should come back to the store that same day or the next day. My response to her was that when I made the initial call, I told him that I was already more than half way home and that I would NOT be turning around. I also told her that I did NOT come back the next day because I do not eat at Burger King that often. So, she honored my request where I paid the difference owed $3 and some change. Got 'home' and my order was NOT right. I called back to the restaurant and told her and she told me to bring the order back. I then told her that I was on my 1 hour lunch break and did not have time to drive all the way back. She told me to bring the food back the next day. I told her instead, I would be in contact with the corporate office and my son and I ate the incorrect order for lunch. Geese!

I went to the Burger King on North Main#3963 for lunch at 1:23 on 8/11/11 and the food and drink was the worst ever. I ordered a #4 combo, Jr. Whopper with a diet coke. The drink tasted like water with color and I had noticed that the girl filled the drink and then took it off the machine poured it into another glass and then gave it to me...HUMM! When I got back to my desk to eat my sandwich it was like it had been heated way too long in a microwave or left too long on the warmer? The bun was hard around the edge and the lettuce was hot and slimy...gross. The tomato had the rind looking like a red string which when I bit into the sandwich it continued to pull out like a string...AWFUL! It seems that every time I go to that BK, which is not that often because the service is bad and the food ends up being bad, now the drink has been added to the list. I try it to see if improves any but it only gets worse! Not a very good representation for BK.
T Mulholland

So, I went through the drive through at burger king and there was hardly anyone there for breakfast and was happy that I wouldn't have to wait in line forever. Well, this time it was worse than waiting in line. They totally got my order wrong and charged me for the other item I didn't want. I went inside after I realized that I got the wrong food, I thought they gave me the wrong order. Nope my receipt stated that I ordered for two people. It was only me getting food in the car. I spo0ke with the manager and they didn't seem interested in helping me and blew me off so I went outside and called customer service. I spoke with them and they made the manager int he store refund my money. They also gave me a free oj with the food that I did want. The key to this story is customer service, if it wasn't for them I would have left there with the wrong food and over charged.

im glad they were able to fix the mistake for you :)

Me too!

some drive throughs dont have that tecnology yet though, theres lots of drive throughs in my town that still have where u have to drive up to the window and give ur order to a person instead of talk into a speaker

The day Cheri hired me she told me i would be getting paid $8.50 an hour. We didnt discuss the amount of hours i would be working. 3 wks later on my first paycheck i noticed that i was only being paid 7.25. I asked her why she responded "your part time", but every one else started at more than 7.25. I left town for a funeral that lasted a week. When i came back i told her we never discussed if i was gonna be part time or full time, why was she doing this? She responded "just be glad your getting something, take it or leave it!" i left it.

The following was sent to Burger King on their website:
You people continue to employee a bunch of dumb a_-- mexicans to operate your restaurants and your customers suffer the consequences. Ordered a #5 double stacker and a #11 Mushroom/swiss cheese value meals $11.13.

Got home 2 miles away in the rain, so I did not go back, but I should have. Got home with a junior burger w/cheese and pickles and a junior burger w/bacon.

No where close to my order. I only went there because my wife loves the mushroom swiss burger, but guess what. She will have to find another place to buy one.

We will NEVER spend money at a Burger King again. Your prices are the highest in the industry. Then add "insult to injury" you force us to have to repeat ourselves two to three times to those dumb a-- mexicans who still can't get it right.

Well you keep them, you keep my money, keep your measley coupon offers or whatever you attempt to do to console pissed off customers.
You lost us and everyone else we come in contact with beginning with family members and friends and business associates.

My husband and I stopped at this Burger King this morning .We noticed how very cold it was inside the restaurant and asked if the heat could be turned up It was 59 degrees inside. We were told the manager had the key and he was at home. We then ordered coffee and was told we would have to wait because they had not yet brewed any. This was at 8:00 in the morning. I asked for my money back and then went across the street to McDonald's and ate breakfast.

Don't believe I will be going back to this Burger King.

If a visit to a BURGER KING upsets you for weeks, then I suggest you seek professional help right away, and if that is of no help then you are simply a lost cause.

Get over it go to MacDonald or subway better yet make a meal for your family and leave the fast food crap alone. You get crappy food you get crappy service.

Parked us at the side. We sat there for 15 minutes waiting. When the kid came out with the food i told him and he was like oh well. The food was cold and disgusting.

Wow! What a surprise, a fast food restaurant that doesn't care about their customers.

I purchase food for my daughter (5yrs old) and myself and later became very sick. I purchase the children meal (chicken, fries and an apple juice) and just a sandwich for myself (whopper with cheese). We were at the store located at 3036 Crenshaw in the city of Los Angeles, Ca.

After 30 min of eating the sandwich, I became sick to my stomach and began vomiting and unable to keep anything on my stomach within a 24 hour period. Later that evening, my daughter had the same reaction and she began vomiting in her sleep violently. It not only alarmed me, but it put her in a real panic, she began crying and it was coming out from both ends, I even had to keep her out of school the following day (4/6/11).

Today, 4/6/11, I contacted the store and spoke with Kevin (assistant manager), who reluctantly wanted to give me his name or the manager's name. After trying to explain the condition of both my daughter as well as myself, he stated “he had other things to do" and could no longer help me out. I tried to get the number to the cooperate office and he did not want to give it to me. He was very rude and his customer skills were unacceptable, being that I had gotten sick from food from that location. To top the whole unacceptable behavior from Kevin, he just put the phone down in the middle of my conversation and never came back. I stayed on the phone to see how long he would be and he later came back and just put the phone on the hook. This type of behavior is unacceptable and I don't feel that I should have been treated that way.

This kind of treatment from a person of management is unacceptable.

I have visited this Burger King in February and today 19 March 2017 located Hull Street & Genito Road, Midlothian VA 23112 and both times this establishment had Filthy floors, Both (Condiment & Drink supply) counters were very dirty and had dirty rags on the counter. No ketchup dispenser anywhere. Fries were cold and the Lettuce on the whooper was not fresh (Yellow chunks).
There seems to be no pride from the Manager and the workers.
This Burger King needs to inspected several time between 1pm-5pm IMMEDIATELY!

As my family and I were getting ready to leave Ocean City Maryland and return home, we decided to make our last stop on the way out of the city Burger King on 32nd street. Two of the adults ordered a bacon cheese whopper with mayo, tomatoe and onion only. When the order came up they were anything but correct, they had everything on them and the burger was ice cold. A 4 year old in my party had ordered a regular hamburger kids meal.

Upon unwrapping his burger we found that the bread was molded, everyone else checked their bread at this time and we found that one of the already incorrect whoppers had molded bread also. I took both of these back to the manager and she acted as if she could have cared less. She said “What do you want me to do about it”! I did get a refund for the whopper only and returned to the table only to find that the 4 year old child that had mold on his bread had found a staple in his french fries!

I returned to the counter AGAIN, only to have the manager act very unprofessional! I do not know the name of this manager, because she was not wearing a name tag! I will NEVER eat at this place AGAIN! I live 45 minutes from another burger king and go there often, I do not think I will be going there either if something is not done.

Burger King’s service gets an “F” on their report card. The service there Sucks. Most employee’s are rude and unfriendly. The service is slow as molasses and it’s suppose to be fast food. I took my wife to BK last Saturday and we had to wait 15 minutes for our food the manager didn’t offer an apology or anything as if the wait time was normal. BK needs to train their employees to be courteous and friendly to their customers. And also trained them to provide better service.

Additionally, they need to hire more employee’s because I think that is part of the problem for slow service. If BK don’t do any of these things they will lose tons of business. No matter how good a whopper is people will get tired of the poor service. Plus they’re restaurants are getting dirtier I noticed that on the last visit that garbage was all over the floors where they prepare the food. They are also creating health risk and someone will eventually call the Health Department.

Actually it turned out my ex husband(the writer of this feedback) put the staple in my son's burger himself hoping that he would get cut from it so he could sue Burger King and make lots of money. I am thankful someone found this out before his evil plan came through.

Tasha the troll is even referenced on my3cents.

The Triplets boy boy girl (04/13/2017) Rate this > Select a ratingInappropriate Content/User HarassmentReport Spam
Maybe Tasha is Bizarro Huck.

DebtorBasher (04/13/2017) Rate this > Select a ratingInappropriate Content/User HarassmentReport Spam
Who is Tasha?

The Triplets boy boy girl (04/13/2017) Rate this > Select a ratingInappropriate Content/User HarassmentReport Spam
Someone who likes to troll every review she sees.

My spouse and I go to McDonalds after a saturday night movie and share a large fries. to us it is heaven. A date doesn't have to cost alot. it's being with the person Tasha.I hope someday you find happiness

We took 3 Little 3 year olds to Burger King at 18000 Colorado St. in Hebron IN. Right off of the 65 Lowell and DeMotte Exit. They were all recently Potty trained and one Girl had to go Poop, My Daughter took her in the Bathroom that is shared with a gas station and it was so disgustingly FILTHY we would not let her use it, Then one of the Boys had to go. The food was Dirty Greasy nasty tasting. We told the Guy in the Gas Station and he said when he works nights he will clean the BATHROOM, we complained to the Manger of BK and after all she heard she went in and hung a roll of Toilet Tissue.

We left the food and the nasty dirty place and drove a half hour home. Needless to say the little girl did not make it home!

I frequent the Burger King in Debary Florida. Over the last couple of months we have stopped at this location several evenings around 10 p.m.. Both times the doors have been locked and only the drive thru appeared to be open.I’ve explained this to the mgr on duty about three weeks ago and she would relay the message to the manager. We decided to not stop there again at night and drive by rather than have the hassle.

Today my wife and I stopped for lunch at 11:30 a.m.. The door that faces Debary Avenue was locked. There were people inside eating but since my wife has a problem walking we decided to eat elsewhere. I’m not going to say I’ll never stop there again, but I won’t be stopping in the near future. What a way to run a business!

AT 3:00 P.M. FRIDAY APRIL 20th 2017 BURGER KING AT MAIN AND UTICA BUFFALO NEW YORK I WAS TOLD TO LEAVE AND TAKE MY MONEY AND GO TO McDONALDS BECAUSE SALES CLEARK COULD NOT MAKE MY FRAPPE' RIGHT. 1364 MAIN BUFFALO NEW YORK, THE CLERK WAS ALL SO RUDE. I DID IN TURN GO TO McDONALDS BUT FOR BURGER KING CLERK TO TELL ME TO GO THERE REALLY SHOWS HOW MUCH HE CARE FOR CUSTOMER SERVICE AND YOUR ESTABLISHMENT.

The burgerking on Mendon Road Cumberland, Rhode Island 02864. I asked the manager and register worker if they accept debit cards because there were none on the counter, the attendant answered yes as long as u have money on it. She then asked me if i was set as i told her i was unamused with her answer. I then asked where was the menu because the wall behind them was empty. The attendent then pointed too a tiny sign hanging from the ceiling saying the three burgers on it were the only thing they were able to make. As the three burgerking workers laughed including the manager. Thanks for nothing as i left with no bk burger caring that they were loosing a sale.

If i wanted to be treated to a bad comedy stand up routine and no regard, i would have been in the right place. I’ll never go there again.

LOL im not sure exactly what they did that was so horrible to you...

OP seriously get over yourself. First of all if you expect top quality service maybe you should take your wife somewhere a little more classy than Burger King. Secondly, the people who work at Burger King make min wage and don't care about you or your wife and are just trying to earn a living. If you expect employees to greet you with a smile go elsewhere. Places get busy and run behind sometimes, it's nothing to lose your ### about. Just get over it and eat your heart attack special.

I just went to Burger King and waited at the drive thru speaker for about 15 minutes behind two cars, who were also waiting. There was one car sitting at the actual window waiting on food. I was looking for a way to exit when the cars started to move forward. I reached the ordering speaker, stated my order and pulled forward. I reached the window where I was to pay for my food and they had over charged me I felt. My store number was 15180 and my check number was 1594 at 8:58, 20Dec11.

I will not go into the money details, because it was fixed, but my problem was the food. My sandwich was so greasy that it was a big dough ball, dripping with grease or moisture or something so bad that I did not eat it. My hashbrowns were soggy and my “value drink” was half full. My solution, I drove to McDonalds and bought a new breakfast. You all should seriously take a look at this Burger King. It is on a military installation feeding our troops and their families.

I live and I love Burger King food. But every time I go to this one store on Third Avenue SW they never get my food right, I always have to return my food because they forgot to put something on my burger or they put too much mayo or they put cheese on it and I did not ask for cheese. I eat at Burger King about 3 to 4 times a week and I am disturbed about the service that is given. It seems that the young men who work there are not serious about there jobs.

I am angry, disgusted, and tired of spending my money to be disappointed when I go to look at my burger and it is not how I ordered it. I don’t want to stop eating at Burger King, but I will find somewhere else to eat if they can’t get it together. Thank You

Shouldn’t the food quality be decent? Lunch is better than the breakfast, but the breakfast service and food is the worst in the area.

Why in the world would they change if, despite poor service and bad food, you still go back 3 to 4 times a week?

you know, I was with you until "too much Mayonaise". I understand that they need to step it up, but if your complaints are that of an actual sit down restaurant, I think you may be too picky.

You should probably lay of the fast food and try some Total cereal and fresh fruit for breakfast