Menu
For Business Write a review File a complaint
PuppySpot Group

PuppySpot Group review: They sent me a sick dog! 5

G
Author of the review
5:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was sent a vomiting and dehydrated dog that had parasites in her stool. Within 24 hours we were in the ER with her spending hundreds and hundreds of dollars. The customer service reps tried to blame me for neglecting her medical needs and refused to help us pay the bill.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments
Add a comment
D
D
dlakers
Davenport, US
Jul 30, 2009 5:21 pm EDT

why the hell would you buy an animal that you have never seen before?

P
P
puppal
Columbus, US
Aug 01, 2009 9:30 am EDT

Sorry for you and your puppy. This kind of story is all too common. Rescues and transports and puppy mills don't care about the health of the animals, just about making money.

Good luck.

S
S
spiritdogs
Ipswich, US
Aug 03, 2009 9:24 am EDT

NEVER buy a puppy from a pet store or an Internet puppy mill. Instead, go through a reputable shelter, rescue group, or breeder. Ask your vet, a local trainer, or an official from the breed club in your state, where to shop for a pup. Stay away from "designer dogs" if the breeder does not test the parent dogs for genetic disorders, and if the parents have never been shown. Showing isn't just about "snobbery", it's about having a dog judged on its structural soundness! If you don't follow this advice, you could end up spending lots on vet bills for things like parasites, hip dysplasia, progressive retinal atrophy (causes your dog to go blind), epilepsy and other equally distressing things.

D
D
Dollii
US
Mar 05, 2010 11:31 pm EST

Why don't you tell us the truth with your story. #1. tell us how the puppy come to you. be it car, plane, ect. #2 and who, send you the baby. Man, I am sorry for this baby coming sick to you.But! What was this puppy treated for.And what did it almost die from? And why didn't you post the paper work from the ER Service. This would show everone, how bad you were done. Now, Why didn't you take them to small claims court .Or report them to the BBB. I WOULD HAVE.

I hope you still have your pup. And I don't like getting on anyone. Just show your stuff to us.

C
C
charl7p
US
Sep 04, 2019 6:48 am EDT

three weeks ago payed for dog get arunaround on getting should have got dog on august 17 now it is august 28 and still no dogi will never tell anybody to buy a pup from them and sorry i did every time i call it is a differnt date he will be shipped thy told me monday it would be august 31 know it will be september 4so dont buy from them

  1. PuppySpot Group Contacts

  2. PuppySpot Group phone numbers
    +1 (954) 389-0100
    +1 (954) 389-0100
    Click up if you have successfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number 0 0 users reported that they have successfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number Click down if you have unsuccessfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number 0 0 users reported that they have UNsuccessfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number
    +1 (866) 306-6064
    +1 (866) 306-6064
    Click up if you have successfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number 0 0 users reported that they have successfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number Click down if you have unsuccessfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number 0 0 users reported that they have UNsuccessfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number
    +1 (888) 671-0518
    +1 (888) 671-0518
    Click up if you have successfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number 0 0 users reported that they have successfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number Click down if you have unsuccessfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number 0 0 users reported that they have UNsuccessfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number
    More phone numbers
  3. PuppySpot Group emails
  4. PuppySpot Group address
    12233 SW 55TH Street, Suite 811, Cooper City, Florida, 33330, United States
  5. PuppySpot Group social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
PuppySpot Group Category
PuppySpot Group is ranked 9 among 111 companies in the Pet Services category