Bynsave
Reviews and Complaints

#98042 - I received an order confirmation, but have not yet received a shipped confirmation. My account has been charged for the necklace I ordered.

I called the Customer Service phone number and all recorded messages send you to email customerservice@bynsave.com.

They assure the customer that they will respond within 24 hours. Still waiting.
Had I read the reviews and complaints for this website, I NEVER would have ordered from you!

Corrine Arehart
[protected]@hotmail.com

It was ordered on september first and it's been longer than 15 days and hasn't arrived yet the contact information I entered was my phone at [protected]. I stopped the text mail updates because of a lot of advertisements. It may just be running a little late but I hae no way of knowing because I didn't realize that the text messages were the only way to get updates

I ordered a dual neck fan on August 1st. I received an email with an order number shortly after, but never received the product. When I received the confirmation, there wasn't even a tracking number included. I sent an email to the support@bynsave.com and again never received any response. I just tried calling the contact number and the only thing it provides is to email the exact same email I've already used.

I either want the product or my money back.

I placed the order the first week of july 2019. It is now, september 10th and I still have not received the order. They did give me a credit for the shipping. The order is #89210, where is my fan?
I see I am not alone. So many others have not received there products. I will not be placing another order with this company. I expected to receive it during the summer, like near the end of july, but this is ridiculous!

Either refund me or send the product! Email me at true tracking number. How does a company stay in business!

n August 22, I ordered a personal cround the neck fan. I never received this item. According otheir website it was being sent to DHL. DHL never received. I emailed them and they told me that it was a problem in the warehouse and gave me the old DHL tracking number. Even after 4 emails I have nt been able to get in touch with them. I have asked for a refund and yesterday contacted PayPal to dispute the charges. What is going on.

I am tired of sending emails and getting fake tracking numbers in return. This has been going on since the beginning of JULY. I do not want this product and I am/ have requesting a credit to my account that was prematurely charged.
This is so ridiculous. I received an email stating that there were shipping problems, that is fine, but credit my account. I no longer want this product. Stop sending emails that mean nothing!

On July 1st 2019 I ordered very high priced leather conditioner I saw advertised on line from bynsave. Supposedly it was going to be delivered in 2-3 weeks, after 3 weeks time I started emailing them asking where my product was I got no response even though when you call the recording states your email will be answered within 24 hours! I kept emailing them finally got a response, they sent me the tracking number I tried tracking my order and got a no such tracking number response. So back to the drawing board I started emailing again after a couple of emails they finally responded with your order is on its way. Obviously they never processed the order...wonderful. So I finally received the order on August 20th only to find out I paid $30 for a jar of conditioner that wont even cover my the leather in my vehicle I dont know how much is in this tiny jar because everything is written in Chinese! So the directions that are on this tiny jar I cant read and they didnt bother to send any! That sucks but I figured what the heck it took forever to get so lets give this a shot. This product does absolutely NOTHING at all totally a waste of money, all that aggravation for nothing! I would not buy from this company ever again, this is the worse experience I have ever had with any company...still cant believe it

It's been almost 3 months since I ordered an item from you and we keep going back and forth about when I will receive. I've asked to cancel my order many times but to no avail.
Just recently you sent me an email telling me I have a 10% discount because I haven't bought anything from bynsave for a while. Why would I want to order another item from you when I haven't received the item I ordered 3 months ago?

I've accepted that I have lost $17.99 because this company is a scam! I have told everyone I know not to buy anything from bynsave, scam company!

I ordered a fan on july 25, 2019, and paid for a 2-5 day delivery and today is august 12, 2019 still no fan! I reported 7 days later that I hadn't received my item yet, and got a we apologize response and a blame it on the courier response, but didn't say when I was to receive my stuff, and still today no product! No refund! Nothing! If my item is not here by wednesday august 14, 2019, on thursday august 15, 2019,
I want my money returned to my card!

We have not received our order place on July 22/2019.. wanted to find out how much longer we have to wait.. I see on another website they are cheaper fans also.. whats going on please.. already been paid.. Thanks ORDER # 88654

I ordered gel grip tape and packet chainsaw, June 8th. I received a tracking number. It says DHL but the number is too long and its the correct amount for USPS that says your package is lost. I have emailed them 12 times. I asked to cancel the order and they got back to me stating it was shipped. I don't think they know what the hell they are doing. The 800 number is a joke. Please refund me $44.93 or I will contact my bank.

I ordered 3 rolls od Gel Grip Tape on June 16, 2019. A month went by and no delivery. hen I contacted your organization I was more or less told the items were misplaced, then found, and the order [ORDER # 82293] was on the way, free shipping (which I appreciate).

You provided me with a tracking number and it was erroneous. https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903503898855920

Can you find my order and get it to me please?

I ordered on June 2nd. Have not received item or even a tracking number. All I get is canned answers about how shipper misplaced products. Either send me my item and give me a tracking number or refund my money. If i don't here from you in the next day, I will be filing a complaint with the PayPal, Facebook and the BBB. I am thinking this is a scam company to extract money from people.

Ordered two rolls of double sided tape on June 14, 2019 have not received as yet. The tape was advertised on a Face Book post and my credit card has been charged on 6/14/19
If you are not going to ship the tape please refund my money. 42.93.
I was really looking forward to getting this tape.

Please advise status
Thanks
Howard Josephsen
109 Stowmarket Drive
Goose Creek, S.C. 29445

I order the dog flea collars on the 30 of may they said they would be here in 4 to 7 days, on the 11 of June I asked where my order was they said it was mailed, I called on the 20 of June to the 800 number it's a robotic caller never spoke to any one so I emailed agin, they said the distribution department made a mistake on delivery and would send it, well it's been 30 days and I have emailed agin with no response at all. I belive this company just takes our money and never intended to send products to us . Thanks for listening, Karen LaRue

I ordered these silicone hair curlers on April 19, 2019 in the amount of $18.67. Order #68303 and the Tracking # is 9374869903503734309549. It supposedly was out for delivery by DHL on 4/27/2019 to Gold Canyon. It arrived at Apache Junction PO on 4/26/2019. I have not received this order as of this date, May 9th. Where is it?

Darlene Schmittling
[protected]@aol.com
[protected]

Order the above item from the website above "Bynsave" on January 29, 2019, was told that my order would be receive in 4 to 7 days of the oder. As of this day Feb. 12, 2019 I have not received my order. I contact them by email and was told that I was to get it my last Saturday (no ice scraper) tried to retext them, website unable. I paid the $23.71 for these items. I am still waiting.. Very mad

This company is a SCAM! They "create" a shipping label and charge you for your order. Then they never ship it. I have contacted them several times and they tell me they will contact their ups person. Then nothing. I email them again asking for a refund. Then I get an email saying it has shipped, they apologize but ups lost my package. But if you go to taco it is "on its way" to a ups facility and had been for the last 2 weeks. nothing, I sent an email again saying I wanted a refund, but I don't think it will come. Good thing I used my Visa, I will file a complaint with them.

On 11/22 I ordered 1 Felt Christmas tree. I checking on the order I found they had charged me for 2 items and expedited shipping. My original order of $29.99 has now cost me $59.80 and I have not received my order as of 12/14 . I have requested that they either ship my order or reverse all charges and have only gotten a patent response that my order is being shipped to me. When checking on the order it says that a label has been made and it is waiting to be shipped. I will never shop with them again and hope that nobody else gets scammed like this. At this time I would like a full return of my hard earned money. Order #5370.
Why have you not sent out my order yet? I checked and the label has been generated and you have not shipped it yet! What kind of a scam is this? Please reverse the charges to my account and do not bother shipping this as it was a felt Christmas tree for my Granddaughter and it is too late for it. I had originally ordered one item. You charged me for two and I have not received anything. Please return the $59.80 to my account immediately.

Annette Siebert

-------- Forwarded Message --------
Subject: Re: A shipment from order #5370 is on the way
Date: Wed, 5 Dec 2018 23:23:31 -0800
From: Annette
To: bynsave

So far my order has not been shipped, could you please mail this as I paid for expedited shipping.

Thank You,

Annette Siebert

[protected]
On 11/29/2018 2:58 PM, bynsave wrote:
> bynsave
> Order #5370
> Your order is on the way
>
> Your order is on the way. Track your shipment to see the delivery status.
> View your order
> or Visit our store
> Items in this shipment
> Christmas Gift Deal! Felt Christmas Tree Kit × 1
> 1 PACK
>
> Get Two More Packs For A Massive Discount! × 1
>
> Prime delivery × 1