Menu
For Business Write a review File a complaint
Ca-Dresses Customer Service Phone, Email, Contacts

Ca-Dresses
Reviews and Complaints

www.ca-dresses.com

Learn how the rating is calculated

2.0 8 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ca-Dresses Complaints 8

ComplaintsBoard
M
4:45 am EDT

Ca-Dresses Terrible website!

I've purchased a wedding dress from www.ca-dress.com and it did not arrive. I waited patiently but after a month of waiting I decided to contact their customer service to find out what was going on with my order. I was shocked when they said that they didn't had any information that I even made an order.
I thought that maybe I did a mistake, but when I contacted my bank they said that I really paid Ca-Dresses. These guys did not believe me, they said that they had no information about me, no name, no phone number, no address. I asked them to check the payments and they claimed that they never received money from me.
This was the most terrible shipping experience in my life! Not only that I lost my money but I also was left without a dress! Terrible!

Read full review of Ca-Dresses
Hide full review
ComplaintsBoard
S
6:56 pm EDT

Ca-Dresses Sweetheart Strapless Chiffon Beach Wedding Dress With Empire Waistline

I ordered a dress from CA-Dresses.com which advertises themselves as Wedding Dresses Online Canada - however they are based in China. I received the dress I ordered and it didn't look anything like the photo. They said they would refund it so I returned it, however with a tracking # as it would've cost over $100 to return a dress worth $215 rather than $40. After I returned it, they asked for the tracking #, which I don't have and now they are saying the dress never arrived - although they could track it by my name and the receipt enclosed. It's been a month and still nothing. What a joke. It cost me nearly $300 and I have no dress and no money.

Read full review of Ca-Dresses
Hide full review
ComplaintsBoard
F
9:03 am EST

Ca-Dresses Bad services, quality and dress didn't match with the photo on the website

I bought wedding dress from the company www.ca-dresses.com, but I wouldn’t recommend anyone to buy from them. They provided horrible services and communication was really slow. Also the dress looked completely awful. It looked better on the website. The fabric of the dress was poor and quality was horrible. Not recommended. Share this info and post comments about your experience with them.

Read full review of Ca-Dresses
Hide full review

Is Ca-Dresses Legit?

Ca-Dresses earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Ca-Dresses highly, which means their services are pretty reliable. Despite this, their 25% complaint resolution rate raises questions. We recommend users check reviews and complaints about Ca-Dresses to understand what to expect from them.

Ca-dresses.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ca-dresses.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Ca-Dresses has been found to only resolve 25% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • Ca-dresses.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ca-dresses.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Ca-Dresses. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
C
5:52 am EST

Ca-Dresses I needed to pay for the return postage, but the seller mixed my order

I ordered wedding dress from the company www.ca-dresses.com. The worst services, ‘coz I paid for the order, but these jerks provided only gown. I called them and asked if they could change it. The rep promised to change the order, but I needed to pay for the return postage on my own. And the sum was really large. It wasn’t worth it. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

Read full review of Ca-Dresses
Hide full review
ComplaintsBoard
C
6:31 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ca-Dresses SCAM

$#@! This website is a scam!
Don't order anything from www.ca-dresses.com
I ordered bridesmaids dresses and the dresses were terrible! The sizes were all wrong. The fabric of the dresses is poor quality and the fit is just wrong. The dresses don't look anything like the photos online. Despite following all instructions and requirements as specified on the refund policy ca-dresses declined to refund a penny. Awful experience! I tried to post a comment on their website and it was blocked. Any good comments about this website are not true, and are probably posted by ca-dresses themselves. Very disappointed and upset.

Read full review of Ca-Dresses and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Charles N.
MY
Dec 17, 2014 9:15 pm EST

What you can do is file the complaint to local Consumer Tribunal and possible - sent the email to the local website hosting provider about their Fraud Service. - nexcess.net -- abuse@nexcess.net . Hope this help. - charles

ComplaintsBoard
S
9:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ca-Dresses bad

My dress from ca-dresses.com arrived today and I surprised I paid $15
for shipping and handling and it came in a PLASTIC bag! The other dress
from m ileys house.com arrived the same time. It looked gorgeous and knew it
will be even better once I got it to fit my body. I would order from them again
in a heartbeat.

Read full review of Ca-Dresses
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
Z
6:48 am EDT

Ca-Dresses Bad-quality dresses and seller ignores customers

My sister bought wedding dress from the website www.ca-dresses.com. It arrived on time, but the quality was so poor and the dress didn’t look as on the pic. My sister contacted the seller and told that she wanted refund. The seller promised to provide it, but after she returned the dress, they simply started to ignore her. So be careful if you use this website or leave comments if you have horrible experience with this seller.

Read full review of Ca-Dresses
Hide full review
ComplaintsBoard
B
7:06 am EST

Ca-Dresses Bad quality of production

I bought the dress from the website www.ca-dresses.com. The dress arrived on time, but it didn’t look similar as it was on the picture. Also the dress wasn’t my size and I decided to return it and asked for refund. After I sent the dress back, the seller stopped to communicate with me. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

Read full review of Ca-Dresses and 1 comment
Hide full review
1 comment
Add a comment
B
B
booor
US
Apr 16, 2014 10:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was so nervous about ordering from any online site for such an
important dress. I loved the style and look of the dress so decided to
go for it. When I got my dress, the craftsmanship of the dress was
better then I could've imagined. It is seriously beautiful. However,
upon putting on the dress, I was indifferent to its look. The dress
swallows me up. It is not a sizing issue, but rather the fact that the
style is just very
tent-like. I still love the look on the model, however, it simply is far
too big - making me look much larger then I am (which is not what you
want on your wedding day!).
I have complete faith in the beautiful dresses. However, now I have the stunning dress that looks not beautiful on me.
At this point, I am contemplating shortening it and wearing it as a reception dress.

Ca-Dresses Reviews 0

Looks like Ca-Dresses has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Ca-Dresses, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Ca-Dresses complaint handling

Ca-Dresses reviews first appeared on Complaints Board on Mar 8, 2014. The latest review Terrible website! was posted on Aug 18, 2016. The latest complaint SCAM was resolved on Dec 17, 2014. Ca-Dresses has an average consumer rating of 2 stars from 8 reviews. Ca-Dresses has resolved 2 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ca-Dresses Contacts

  2. Our moderators are in the process of gathering information about this company 🔎

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.