Real Canadian Superstore reviews and complaints 2
View all 683 complaintsReal Canadian Superstore - Sale priced item
Date of Incident July 7, 2023 7:30 A.M.
We purchased No Name Peanut Butter that was advertised and listed on the shelf as being on sale for 3.99 with a regular price of 4.79.
Each variety of the No Name peanut butter was tagged separately to clearly define the product. Each item had a LIMIT of 4 per customer.
We took 4 of Light Smooth Peanut Butter and 4 of Crunchy Peanut Butter. Each Item was clearly shown as a limit of 4.
At the checkout we were charged the sale price for the 4 items of one variety and were charged the regular price for the 4 items of the second variety.
We took our product and sales slip immediately to customer service to have the error corrected.
After much discussion in this regard they finally consented to allowing us to get all 8 at the sale price as they were, indeed two separate items, clearly defined by their shelf tag and product number.We asked that they give us the first item in error free in accordance with the law which they refused We are requesting that you correct this issue.
Desired outcome: We are requesting the refund for the first item in accordance with the regulation posted at the entrance door.Refund can be put on my PC Optimum Card . No. [protected]
Real Canadian Superstore - the gas bar
went and prepaid for gas at 12:45pm on june 1/2018. PREPAID for my gas and bought smokeswith a 50 dollar bill. 2 packs of smokes that came up to 28 and some change however I did not receive my change and the cashier that seemed new proceeded to tell me that I was given my change. but I did not. i am wanting the money back that I didn't get. this teller didn't seem to know what he was doing and I am wondering on how many other people that they are doing this too. I didn't receive my receipts either for the smokes and the gas. and was also not asked if I have my pc optimum points card. If this continues then we will resort to social media and also no longer be giving you our business letting all our friends and family know about this as well.
wait never mind i did get my change back, in put it in my purse instead of my wallet as i usually do. this was a mistake and i am sorry.
If you already told your family and friends that they did not give you your money back don't forgot to mention that you made a mistake, even if it embarrasses you. Often people are quick to accuse others of wrongdoing, but once they find out that they are in the wrong they say nothing.
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