Real Canadian Superstore review: Rotten food and unethical practices 1

Real Canadian Superstore (Grandview) - Pick-up Order on Nov 25, 2024 - Order#[protected]

With my last pick-up order, I purchased a bag of apples labelled as 3 lbs. The bag seemed almost empty and upon weighing it at home, the package was only 2.4 lbs, and many of the apples were rotten and unfit for consumption. Selling such products not only reflects poorly on quality control but also raises concerns about accuracy in labelling and disregard for customer health and safety. This bag cost me $9, which was not cheap compared to other retailers.

I also purchased a $10 ground beef package and noticed packages have been significantly reduced in size — almost by half — while being sold at the same price as before. This change was implemented without any clear notice or warning to customers, which feels deceptive and unfair. I have attached pictures of the rotten apples and the meat with a picture for comparison to the ground chicken I also purchased.

These practices undermine customer trust and suggest a disregard for ethical business standards. I urge you to address these concerns promptly, ensuring transparency, quality, and fairness in your products, pricing, and labelling.

Martha Tovar

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