Timbercreek Communities / Timbercreek Asset Management reviews and complaints 1
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Timbercreek Communities / Timbercreek Asset Management - dirty smelly building, no air circulation, dishonest management
This building is hellish and nothing seems to work properly. There is no sufficient heat for Ontario winters, no bathroom fans, the hallways have no air ventilation, and there are various bad smells in different areas of the building. One out of three elevators is almost always broken and the same applies to half of the laundry machines on site.
Management here is unresponsive, unprofessional, and never around for half of the time. If you would like to transfer your lease before it ends, they charge you arbitrary fees and are completely uncooperative. It is like retribution was daring to opt out of this [censored] hole that they use for maximizing their profits. Now they are refusing to refund us a portion of our last month's rent after we have transferred our lease and they have a new tenant in the unit.
The complaint has been investigated and resolved to the customer's satisfaction.
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