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CB Transportation and Vehicles Canadian Automobile Association 76 Lake St., Saint Catharines, ON, L2R 5X4, CA
Canadian Automobile Association company logo
Canadian Automobile Association
reviews & complaints
Canadian Automobile Association company logo

Canadian Automobile Association

76 Lake St., Saint Catharines, ON, L2R 5X4, CA
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1 complaint
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Website
caaniagara.ca
Phone number
+1 (800) 263-7272
Category
Transportation and Vehicles
Social media
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed

Canadian Automobile Association reviews and complaints 1

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2:12 pm EDT
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Canadian Automobile Association - Membership rebate

After coverage for roadside assistance expired on my vehicle, (Covered for 3 years when purchased) I purchased a Plus membership with CAA. Having now purchased a new vehicle with roadside coverage included I called CAA a to cancel my coverage and request a rebate. I was informed that no rebate is given with only 3 months left to expiry and that since my expiry was only 4 months away the rebate would be negligible. After expressing my disappointment at being charged 25% of my membership fee as an administration fee to cancel my coverage my only recourse was to cancel and inform the representative that I would never be a CAA customer in the future. I was also unable to locate any type of customer service or complaint address, phone number or website...not good!

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