Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Caliber Collision Centers Caliber Collision is not releasing my vehicle
Caliber Collision Centers

Caliber Collision Centers review: Caliber Collision is not releasing my vehicle

D
Author of the review
2:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Caliber branch in Moraine, Ohio has my vehicle for 3 months now. First they were not able to get in contact with my insurance (USAA). When it came time for re-assembly, they lost my bumper. It took weeks for them to receive the replacement bumper. Now they are waiting on bolts to be delivered. I was never given an ETA for the ordered parts. Phone calls are never returned. Every time I'm trying to contact Julie the general manager, she is in a meeting. I do not appreciate being ignored.

Claimed loss: I was out of a vehicle for three months. I should have been been provided a rental car, since Caliber Collision was at fault.

Desired outcome: I want my vehicle returned to me fully assembled.

Confidential Information Hidden: This section contains confidential information visible to verified Caliber Collision Centers representatives only. If you are affiliated with Caliber Collision Centers, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Caliber Collision Centers reviews & complaints

Caliber Collision Centers - Update to previous statement 3
Caliber Collision Centers - Treatment by the general manager 1
Caliber Collision Centers - Toyota sienna still in caliber collision 6 months after being delivered there for repair.
Caliber Collision Centers - Repairs not completed correctly and nationwide warranty means nothing.
Caliber Collision Centers - I have been waiting for my repairs since March 9th. I have been promised everyday the vehicle would be ready the next day
Caliber Collision Centers - Unauthorized repair of different part of the vehicle
Caliber Collision Centers - Warranty on previous job done
Caliber Collision Centers - My car was given back to me unclean inside and now no one will call me back
Caliber Collision Centers - Vehicle paint repair
Caliber Collision Centers - Passenger side door mirror. Claim # IVI8359
View all Caliber Collision Centers reviews and complaints

  1. Caliber Collision Centers Contacts

  2. Caliber Collision Centers phone numbers
    +1 (888) 225-4237
    +1 (888) 225-4237
    Click up if you have successfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number 1 1 users reported that they have successfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number Click down if you have unsuccessfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number 2 2 users reported that they have UNsuccessfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number
    Customer Service
    +1 (469) 948-9500
    +1 (469) 948-9500
    Click up if you have successfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone number 0 0 users reported that they have successfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone number Click down if you have unsuccessfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone number 1 1 users reported that they have UNsuccessfully reached Caliber Collision Centers by calling +1 (469) 948-9500 phone number
    Head Office
  3. Caliber Collision Centers emails
  4. Caliber Collision Centers address
    401 E. Corporate Drive Suite 150, Lewisville, Texas, 75057, United States
  5. Caliber Collision Centers social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 01, 2024
Caliber Collision Centers Category
Caliber Collision Centers is ranked 112 among 493 companies in the Auto Parts and Repair Stores category
#110 Import Image Racing Import Image Racing #111 PRO Import Tuners PRO Import Tuners #112 Caliber Collision Centers Caliber Collision Centers #113 Performance Online Performance Online #114 AutoPartsWAY.ca AutoPartsWAY.ca

Most discussed Caliber Collision Centers complaints

Manager - Kenneth at Yakima, WA location
1
(opinions to this review)
Caliber Collision Centers Alternatives
Import Image Racing 13 reviews Carl's Body Shop 4 reviews Car Crafters 4 reviews Discount AC Parts 3 reviews Westside Auto Pros 1 review