Menu
For Business Write a review File a complaint
Canada AG Immigration & Citizenship Services Customer Service Phone, Email, Contacts

Canada AG Immigration & Citizenship Services
Reviews and Complaints

Learn how the rating is calculated

4.5 15 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Canada AG Immigration & Citizenship Services Reviews 17

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services Eligibility for citizenship by descent was confirmed after researching dual citizenship.

After researching dual citizenship, I discovered that my birth country's laws, in conjunction with Canadian law, made me eligible for citizenship by descent since my mother was born in Canada. The paperwork was daunting, so I sought help from Canada Citizenship Help. My representative guided me through the process, helping to obtain necessary documents. I'm thrilled to have received my Certificate of Citizenship yesterday and am grateful to my representative and Canada Citizenship Help.

Read full review of Canada AG Immigration & Citizenship Services and 4 comments
Hide full review
4 comments
Add a comment
R
R
R. Schinner
Verified customer This complaint was posted by a verified customer. Learn more

can not thank the staff enough for their help. I can see several areas where I would have made mistakes and had my application denied and returned. By using Canada AG Immigration & Citizenship Services, all the stress and confusion was eliminated - they took care of the process for me. The team (especially ***) was always kind and patient with all my inquiries and they fixed all my mistakes. My Certificate of Citizenship was slow in coming due to the Covid slow down, but it came. And so did my *** Passport (very fast now that Covid is over). Again, if anyone wants a professional team to help expedite your *** Citizenship or Passport applications, this is the team to use. Their fees are well worth it and once they submit your paperwork, you can rest assured it is all correct and you will be receiving your Certificate or Passport without any delays. I can not recommend them highly enough. I'd still be jumping through the hoops had I not used them. Great job and great stress reliever.

F
F
F. Maggio
Verified customer This complaint was posted by a verified customer. Learn more

I had a very positive experience with Canada AG *** Services! I had a lengthy process in order to obtain my *** Citizenship by Descent but I was so pleased that all my questions on the phone and by email were addressed promptly and completely. The staff was courteous and efficient through all the multiple steps I needed to take to secure the proper legal documents and assisted me through every step of the way. I am happy to report that I now have the official Certificate of *** Citizenship paperwork! Thank you to all the wonderful staff who helped me on this journey!

M
M
M. Cormier
Verified customer This complaint was posted by a verified customer. Learn more

I had a very easy and supportive experience obtaining my *** Citizenship! Having a name of one specific contact person, ***, who worked directly with me made all the difference, and was extremely patient with my ignorant questions:) But in the end, I received my Citizenship papers and am very grateful for the fine customer service. Well done! Now for my kids;)

D
D
D. Cole
Verified customer This complaint was posted by a verified customer. Learn more

I was able to obtain my son's *** citizenship certificate with the help of *** Citizenship Help Everything went well with their help even though it took a long time. I had many questions and they answered them accurately and promptly. I am now planning on getting *** citizenship for my other two children. Well done at every step of the way.

ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services Having received my Canadian Citizenship papers last week, I can't help but praise the staff and the wonderful people at Canada Citizenship who

Having received my Canadian Citizenship papers last week, I can't help but praise the staff and the wonderful people at Canada Citizenship who made this possible. My contact responded promptly whenever there was a question or concern. He was both professional and courteous in all his dealings with me. My cousin has also made an application and has nothing but accolades for the team's responsiveness. I plan to make an application for a passport through them as well. Many thanks. Your work is much appreciated!

Read full review of Canada AG Immigration & Citizenship Services and 4 comments
Hide full review
4 comments
Add a comment
L
L
L. Jacobs
Verified customer This complaint was posted by a verified customer. Learn more

I could not have done it without Canada AG *** Service! Now that I have obtained my citizenship, I plan on using them again for my children. I cannot recommend this service enough!

S
S
S. Larson
Verified customer This complaint was posted by a verified customer. Learn more

My family and I are very pleased to give a Five Star Deluxe rating for Canada AG Immigration & Citizenship Services! We have worked with the Services intensively on citizenship, permanent residency (PR), and passport matters for several years. The Services -- and we mean by that the entire Team, including very much Anyes G -- have been efficient and (yes) fun. Their efficiency is due to their extensive experience and intimate knowledge of all aspects of *** immigration law, regulation, policy, and practice. That they are fun to work with is due to their good and patient nature, cosmopolitan outlook, and empathetic understanding of their clients. We shall always be grateful to the Services, and expect to continue to work with them in the future on any issues we may have concerning *** immigration. In sum, we highly commend the Team at the Services!

K
K
K. Kautzer
Verified customer This complaint was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services was invaluable and worth their modest fee. They provided the required application and guidance so my application was submitted and accepted without any problems - and I received my Citizenship. I highly recommend using their services to streamline the application process.

S
S
S. Schuster
Verified customer This complaint was posted by a verified customer. Learn more

My wife (*** Born Citizen) and I (*** Born Citizen) recently had our first baby son in November in ***! Since he qualified for *** Citizenship by descent to the first generation born outside Canada, we were excited to submit his application. The Team at Canada AG *** and ***) were terrific! They guided us through the process and proactively kept us updated in real time on the the timing of the approvals. They even reviewed all of our paperwork for accuracy before official submission. In addition, they are now assisting with our son's *** Passport... we could not have navigated the journey without the wonderful support of Canada AG!

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services *** did an amazing job helping me obtain my citizenship documents from start to finish

did an amazing job helping me obtain my citizenship documents from start to finish. He answered any question I had, constantly replied to my emails regarding the status of my documents, and was able to get the process expedited for University- related purposes. My sister also used *** when she was applying for her *** citizenship and she also had an amazing experience with ***. I am now filing for my *** passport through Canada AG Immigration and Citizenship Services as well. I 100% recommend using this business.

Read full review of Canada AG Immigration & Citizenship Services and 4 comments
Hide full review
4 comments
Add a comment
D
D
D. Beier
Verified customer This complaint was posted by a verified customer. Learn more

did an amazing job helping me obtain my citizenship documents from start to finish. He answered any question I had, constantly replied to my emails regarding the status of my documents, and was able to get the process expedited for University- related purposes. My sister also used *** when she was applying for her *** citizenship and she also had an amazing experience with ***. I am now filing for my *** passport through Canada AG Immigration and Citizenship Services as well. I 100% recommend using this business.

J
J
J. Schmidt
Verified customer This complaint was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services was fantastic. Their expertise and professionalism was exactly what I was hoping for when I reached out to them. The application process was seamless; they took care of everything! I would highly recommend them to anyone who needs to get their documents processed; you will not be disappointed!*** B

J
J
J. Hermiston
Verified customer This complaint was posted by a verified customer. Learn more

Thank you, *** and *** Citizenship Help. Shortly after submitting the applications for both of my sons to acquire *** Certificate Citizenship the world was struck with Covid 19 pandemic. It slowed down the process, since a lot of government offices were closed. However, *** kept us informed every step of the way. Just last week we received the Certificate *** Citizenship for my sons. We are very excited to have the door open for my family to be able to live in Canada.Once again thank you *** for all your help we appreciate your help.

H
H
H. Mosciski
Verified customer This complaint was posted by a verified customer. Learn more

Canada AG did a GREAT job. I appreciate all the help. The information provided and directions given were very clear, very responsive and quite helpful. Thanks, in particular, goes to *** for taking care of my Citizenship name update. Wonderful job Canada AG.

ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services The most helpful people I have ever come across!

The most helpful people I have ever come across! Assisted me with my children's passports, and when I had a problem with the birth date on one's passport/ citizenship certificate, they went over and beyond to help me correct the issue - something I would have had tremendous difficulty accomplishing on my own. Always friendly, and never asked for a penny more, even though they spent extra time and effort correcting a mistake that was never theirs. I would most definitely recommend their company. A HUGE thank you to ***!:).

Read full review of Canada AG Immigration & Citizenship Services and 4 comments
Hide full review
4 comments
Add a comment
L
L
L. O'Reilly
Verified customer This complaint was posted by a verified customer. Learn more

helped us through the process of getting my *** citizenship documents. Although, the Covid shutdown caused a *** did an excellent job getting us through the process. I've already recommended them to a friend and I'm continuing to use their service to obtain a passport.

B
B
B. Cummerata
Verified customer This complaint was posted by a verified customer. Learn more

and this service are, in a word, excellent. He guided me through this process from start through finish. He helped me obtain my mothers birth certificate, which was the first step. My mother passed in ***, and I have lost contact with that entire branch of the family. I thought getting her birth certificate would be impossible, given that *** vital records are sealed for 100 years, and she was born in the 30's. *** helped me navigate this, and with the birth certificate in hand, helped me obtain my citizenship certificate. He was amazingly adept at the workings of the arcane details of this process, and was deft at keeping me informed throughout a process that was very drawn-out due to covid shutdowns in the citizenship workings in the *** government. Now, we're working together on getting my passport. I have nothing but the strongest appreciation and admiration for *** and this service.

M
M
M. Kuhic
Verified customer This complaint was posted by a verified customer. Learn more

I found out after investigating duel citizenship, as a *** citizen, with ***, that I was eligible for citizenship by descent as my mother was born in Canada. Of course it involved much documentation, overwhelming for me. I enlisted the services of Canada Citizenship Help. *** was my representative. He walked me through the process, obtaining documents that I did not have. I'm happy to say that I received my Certificate of Citizenship yesterday. I couldn't be happier and thank *** and Canada Citizenship help.

R
R
R. Legros
Verified customer This complaint was posted by a verified customer. Learn more

Having received my *** Citizenship papers last week, I cant help but recognize *** and the wonderful people at Canada Citizenship who made this possible. *** responded promptly whenever there was a question or concern. He was both professional and courteous in all his dealings with me. My cousin has also made application and has nothing but accolades for ***s responsiveness. I plan to make application for a passport through them as well. Many thanks. Your work is much appreciated!

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services Thank you, Citizenship Assistance Team

Thank you, Citizenship Assistance Team. Shortly after submitting the applications for both of my sons to acquire Certificate Citizenship, the world was struck with the Covid-19 pandemic. It slowed down the process, since many government offices were closed. Nonetheless, the team kept us informed every step of the way. Just last week we received the Certificate of Citizenship for my sons. We are very excited to have the opportunity for my family to live in Canada. Once again, thank you to the team for all your help; we appreciate it.

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services I had a very positive experience with Canada AG Services!

I had a very positive experience with Canada AG Services! The process to obtain my Canadian Citizenship by Descent was lengthy, but I was so pleased with the prompt and complete responses to my inquiries via phone and email. The staff was courteous and efficient, guiding me through the necessary steps to secure my legal documents. I am happy to report that I now have the official Canadian Citizenship Certificate! A heartfelt thanks to the staff who assisted me on this journey!

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Canada AG Immigration & Citizenship Services replied to this review.

Canada AG Immigration & Citizenship Services I was a little hesitant to send personal information to a service I found on-line but my fears were put to rest early on

I was a little hesitant to send personal information to a service I found on-line but my fears were put to rest early on. Questions via email and phone calls at times were always answered in a timely matter generally with in hours or the next day and the staff were always helpful and friendly ...and patient as at first I was a bit worried about the delays but that had only to do with the slow down of the Ministry due to COVID. My brother will also use this service. All of the information I needed at the beginning of the process was done very quickly and efficiently. I have nothing but high marks and regard for this service. Good to be Canadian.

Read full review of Canada AG Immigration & Citizenship Services
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services My wife (Canadian Born Citizen) and I (US Born Citizen) recently had our first baby son in November abroad!

My wife (Canadian Born Citizen) and I (US Born Citizen) recently had our first baby son in November abroad! Since he qualified for Canadian Citizenship by descent to the first generation born outside Canada, we were excited to submit his application. The Team at Canada AG (Immigration and Citizenship) were terrific! They guided us through the process and proactively kept us updated in real time on the timing of the approvals. They even reviewed all of our paperwork for accuracy before official submission. In addition, they are now assisting with our son's Canadian Passport... we could not have navigated the journey without the wonderful support of Canada AG!

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services I wanted to give my highest recommendation for the help I received through *** and the staff at Canada help

I wanted to give my highest recommendation for the help I received through *** and the staff at Canada help. I started my quest for Canadian Citizenship in 2020 during the covid shutdown. The staff helped me make sure my application was done perfectly and that the process was seamless. Canada help was always very supportive and helped me along the way. I just received my Canadian citizenship certificate and am so happy the process is complete. Throughout the journey I was always able to rely on the professionalism, support and great help of *** and his staff. I can not recommend them enough. They truly take their job and the service they provide to the highest standards.

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services This is an EXCELLENT service

This is an EXCELLENT service. I was born in Canada, but have lived in the US for almost my whole life. My 3 kids were born and raised in the US. But we are all 4 Canadian citizens by virtue of me having been born in Canada. The only document I had was my birth certificate. Using this service, I got a replacement birth certificate, certificates of citizenship for all 3 of my kids, and Canadian passports for all 4 of us. I had been wanting to do this for years, but was daunted by the process and paperwork. Then I discovered this service, and with their help I was able to work through and get all 8 of the above documents. We are thrilled with our dual citizenship and I would recommend this company to anyone. Thanks!

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services I applied for my Canadian citizenship in November with the expectation the process would last 4-5 months

I applied for my Canadian citizenship in November with the expectation the process would last 4-5 months. Of course, then the Covid 19 virus impacted all facets of life including this application process, elongating the waiting time to 18 months as the Registrar of Citizenship was forced to shut down for several months. During that time the Canadian Citizenship Help could not have been more supportive and informative on how things were progressing. I'm not sure how I could have done this without their assistance. They provided the appropriate forms to apply, and addressed all the questions i had to be able to move the application process forward. I highly recommend them to assist in this process. You won't regret it!

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Canada AG Immigration & Citizenship Services This month I shall Apply for my Canadian Passport and have contacted *** at Canada Citizenship Help

This month I shall Apply for my Canadian Passport and have contacted *** at Canada Citizenship Help. I am so happy as I just received my certificate of Canadian Citizenship. In January , I contacted CCH and realized there is no way I could have gathered the proper paperwork/ forms and addresses, even in the midst of a Pandemic, without *** assistance and I have already recommended his services to friends and family members. *** communicated in a timely fashion, responded to my questions within hours even on weekends. *** was always extremely professional, courteous and gave the best customer service. I feel I am in the best hands as *** assists in securing my Canadian Passport and I am very thankful for all the support.

Read full review of Canada AG Immigration & Citizenship Services
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
Y
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services My family and I are very pleased to give a Five Star Deluxe rating for Canada AG Immigration & Citizenship Services!

My family and I are very pleased to give a Five Star Deluxe rating for Canada AG Immigration & Citizenship Services! We have worked with the Services intensively on citizenship, permanent residency (PR), and passport matters for several years. The Services -- and we mean by that the entire Team, including very much Anyes G -- have been efficient and (yes) fun. Their efficiency is due to their extensive experience and intimate knowledge of all aspects of *** immigration law, regulation, policy, and practice. That they are fun to work with is due to their good and patient nature, cosmopolitan outlook, and empathetic understanding of their clients. We shall always be grateful to the Services, and expect to continue to work with them in the future on any issues we may have concerning *** immigration. In sum, we highly commend the Team at the Services!

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services *** and this service are, in a word, excellent

and this service are, in a word, excellent. He guided me through this process from start through finish. He helped me obtain my mothers birth certificate, which was the first step. My mother passed in ***, and I have lost contact with that entire branch of the family. I thought getting her birth certificate would be impossible, given that *** vital records are sealed for 100 years, and she was born in the 30's. *** helped me navigate this, and with the birth certificate in hand, helped me obtain my citizenship certificate. He was amazingly adept at the workings of the arcane details of this process, and was deft at keeping me informed throughout a process that was very drawn-out due to covid shutdowns in the citizenship workings in the *** government. Now, we're working together on getting my passport. I have nothing but the strongest appreciation and admiration for *** and this service.

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services I cannot thank the staff enough for their exceptional assistance

I cannot thank the staff enough for their help. I can see several areas where I would have made mistakes and had my application denied and returned. By using Canada AG Immigration & Citizenship Services, all the stress and confusion was eliminated - they took care of the process for me. The team was always kind and patient with all my inquiries and they fixed all my mistakes. My Certificate of Citizenship was slow in coming due to the Covid slow down, but it arrived. And so did my new passport quickly post-Covid. Again, if anyone wants a professional team to help expedite your citizenship or passport applications, this is the team to use. Their fees are well worth it and once they submit your paperwork, you can rest assured it is all correct and you will be receiving your Certificate or Passport without any delays. I cannot recommend them highly enough. I'd still be jumping through the hoops had I not used them. Great job and great stress reliever.

Read full review of Canada AG Immigration & Citizenship Services
Hide full review

Canada AG Immigration & Citizenship Services Complaints 2

ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services This company took $375 from me to file documents for Canadian citizenship through descent, but they should have known that the laws changed in

This company took $375 from me to file documents for Canadian citizenship through descent, but they should have known that the laws changed in 2009 and citizenship through grandparents is no longer allowed. I sent my documents to them, but they claimed not to receive them. When I threatened to involve the police, they suddenly found them. I asked for my money back and my documents returned, but they refused and wanted me to pay more. I said no and threatened to involve the police again. They said I withdrew my application, but they never filed one for me. They have my personal documents, and I want them destroyed so they cannot steal my identity. I don't believe these people are legitimate. The $375 was paid by credit card, and the documents are colored copies, not originals. These people should not be in business.

Read full review of Canada AG Immigration & Citizenship Services
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Canada AG Immigration & Citizenship Services I've been working with Canada Citizenship Help for a few months on obtaining Canadian citizenship

I've been working with Canada Citizenship Help for a few months on obtaining a Canadian Citizenship Certificate. I was trying to get a photo for my passport and sent it to CCH last week, but they haven't confirmed receipt. I've attempted contacting them five times via calls and emails without a response. Their website lacks an address, yet they claim affiliation with Canada AG Immigration & Citizenship Services. I've left multiple messages for them as well, to no avail. I paid $375.00 USD to Canada Citizenship Help in November last year. It's peculiar because they were initially cooperative. Can you assist me in understanding why they are no longer responsive?

Read full review of Canada AG Immigration & Citizenship Services
Hide full review

Overview of Canada AG Immigration & Citizenship Services complaint handling

Canada AG Immigration & Citizenship Services reviews first appeared on Complaints Board on Jun 19, 2023. The latest review Eligibility for citizenship by descent was confirmed after researching dual citizenship. was posted on Jun 21, 2023. The latest complaint I was a little hesitant to send personal information to a service I found on-line but my fears were put to rest early on was resolved on Jun 09, 2023. Canada AG Immigration & Citizenship Services has an average consumer rating of 1 stars from 17 reviews. Canada AG Immigration & Citizenship Services has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Canada AG Immigration & Citizenship Services Contacts

  2. Canada AG Immigration & Citizenship Services address
    839 Beauregard Crescent, Orleans, Ontario, K4A 3C9, Canada
  3. Canada AG Immigration & Citizenship Services social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
Canada AG Immigration & Citizenship Services Category
Canada AG Immigration & Citizenship Services is ranked 20 among 53 companies in the Citizenship and Immigration Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.