Canada Safeway Limited (HO)’s earns a 1.0-star rating from 3 reviews, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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We went grocery shopping at Safeway on *** in *** around 11:00 am
We went grocery shopping at Safeway on *** in *** around 11:00 am. We wanted to buy some Safeway *** meals (*** leg dinner) that were advertised on the Safeway website for $4.99. However, we were informed that there was no such deal. We mentioned that we had purchased this meal at a few other Safeway stores before and wondered why this store was different. The staff became impatient and rudely informed us that they didn't have it. We would appreciate an official response and apology from Safeway regarding this incident.
The SKUs at the Safeway at *** have a pattern of not matching the amount charged at the Point of Sale (POS) terminal
The SKUs at the Safeway at *** have a pattern of not matching the amount charged at the Point of Sale (POS) terminal. When this happens, the SKUs are always lower, never higher than the POS. This happens regularly and is a pattern. It seems like they are overcharging customers. I notice this when I get home and compare my paid invoice to the price I thought I should be charged on the SKU. I want Safeway to compensate me for this behavior. Maybe a Safeway credit or certificate would be fair, like $50.00 - $100.00. I've been dealing with this for a couple of years now and it's frustrating. This has been happening since they reopened. Today, for example, I bought some Genoa Salami that was mislabeled at $4.29 / 100gm but charged $4.79/100gm. The CSR was rude and argued with me, saying prices were going up and she wouldn't refund me. She called a manager, but no one came. I had to wait a long time for her to check the price and for a manager who never showed up. Finally, she refunded me. I'm a retired senior executive and I found this disrespectful and terrible customer service. That's why I'm writing this review and seeking compensation. I want to mention that this never happens at other stores where we shop. It also happens at the Safeway on West Broadway. Safeway needs to review its policies and take action on this issue.
Canada Safeway Limited (HO) Complaints 1
I went to Safeway at Kensington (Store # 8824) on June 6th in the evening and bought Natrel 3.25% Lactose Free Milk
I went to Safeway at Kensington (Store # 8824) on June 6th in the evening and bought Natrel 3.25% Lactose Free Milk. The price on the shelf said $5.49, but when I scanned it, I was charged $5.99. It was a clear Scan Code Error Policy situation. I talked to the manager on duty (I think her name was ***), and she said they couldn't honor the policy and give the first product under $10 for free, even though there were notes about the policy at the cash register and customer service. She just said Sobey got rid of the policy.
Is Canada Safeway Limited (HO) Legit?
Canada Safeway Limited (HO) earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Safeway.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Safeway.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Canada Safeway Limited (HO) and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Canada Safeway Limited (HO). These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Canada Safeway Limited (HO)
Safeway is known for its commitment to providing high-quality products and exceptional customer service. The company has a vast network of stores across Canada, making it easily accessible to a large number of consumers. Safeway stores are strategically located in various cities and towns, catering to the diverse needs of customers in different regions.
One of the key strengths of Canada Safeway Limited is its extensive product selection. Safeway stores offer a comprehensive range of groceries, including fresh produce, meat, dairy products, bakery items, and pantry staples. Additionally, Safeway also provides a variety of non-food items, such as household essentials, personal care products, and pharmaceuticals, making it a one-stop shop for customers' everyday needs.
Furthermore, Safeway is committed to ensuring the quality and safety of its products. The company adheres to strict quality control measures, ensuring that all products meet the highest standards. Safeway works closely with suppliers to source fresh and locally sourced products whenever possible, promoting sustainability and supporting local communities.
In addition to its wide product range, Safeway also offers various services to enhance the shopping experience for its customers. This includes convenient online shopping and home delivery services, allowing customers to shop from the comfort of their homes. Safeway also provides loyalty programs and promotional offers, rewarding customers for their continued support and loyalty.
Canada Safeway Limited has established itself as a trusted and reliable brand in the retail industry. The company's commitment to quality, customer service, and convenience has earned it a loyal customer base. Safeway continues to innovate and adapt to changing consumer needs, ensuring that it remains a leading player in the Canadian retail market.
Overall, Canada Safeway Limited is a reputable and customer-centric company that offers a wide range of high-quality products and services. With its strong presence in Canada and commitment to customer satisfaction, Safeway is a trusted choice for consumers looking for a reliable and convenient grocery shopping experience.
Overview of Canada Safeway Limited (HO) complaint handling
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Canada Safeway Limited (HO) Contacts
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Canada Safeway Limited (HO) phone numbers+1 (866) 948-0196+1 (866) 948-0196Click up if you have successfully reached Canada Safeway Limited (HO) by calling +1 (866) 948-0196 phone number 0 0 users reported that they have successfully reached Canada Safeway Limited (HO) by calling +1 (866) 948-0196 phone number Click down if you have unsuccessfully reached Canada Safeway Limited (HO) by calling +1 (866) 948-0196 phone number 0 0 users reported that they have UNsuccessfully reached Canada Safeway Limited (HO) by calling +1 (866) 948-0196 phone number
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Canada Safeway Limited (HO) address1020 64 Ave NE, Calgary, Alberta, T2E 7V8, Canada
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Canada Safeway Limited (HO) social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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