CanadaVet.com review: liars 56

I wouldn't use out of date medications either. I would probably have asked to return them...I also would have reported them, I think.

However, it's doubtful your dog suffered a concussion from medication. A concussion occurs after a blow to the head. Everything I've read indicates medication isn't the cause of a concussion.

Your dog might have been sick because of the medication though, or he might have been sick because you combined medications that shouldn't be. You don't say what you ordered or whether it was prescribed for your dog. You shouldn't give your anything if a vet hasn't prescribed it.

Good information here on safe online pharmacies for vet meds and how to avoid counterfeit medications: http://www.associatedcontent.com/article/692323/dangers_of_online_pet_medication_pharmacies_pg2.html?cat=53

I attempted to purchase dog medication from this company, canadavet.com, also. After waiting more than three weeks for their order to arrive, I contacted them. They tried to tell me that the reason I did not receive the medication was because I had neglected to include the word "Avenue" after my street name. This, of course, is absurd and would make no difference in the delivery time. They offered to ship it out again, and when I said I thought they should expedite the order since I had already waited almost a month, they refused altogether.
Just as well, given the complaint above. DO NOT ORDER FROM THIS COMPANY. POOR PRODUCTS and WORSE CUSTOMER SERVICE. Probably a scam.

I had a similar recent nightmare experience with canadavet.com. Very unsatisfied. Do not order from this company. You will be sorry. Canadavet.com sells out of date medications, the delivery times take FOREVER, and if you complain they don't care. They feel very justified selling out of date medications and making you wait for them. They do not deserve anyone's business.

I have some Heartgard I ordered online from a different Australian site right here, it says "EXPIRY DATE" very clearly. Nice try, scammer.

wow. wish I had seen these reviews before ordering. I have been waiting 3 wks and still nothing, I called and they told me they had no idea when the order would arrive. I told them to cancel. No can do. After a month, I'm allowed to ask them to cancel the order which will take an additional 28 days. They do not tell you that everything is shipped from Australia (they should be Australiavet, but no, then we wouldn't order, would we?) MAX rip-off company.

I ordered frontline plus from canadavet.com. It did take about 3 weeks to receive. But if you read about them it does say it can take longer then if you order closer to home. I am not defending them. I did not pay attention to the expiration date, but the product did not work.
There were less fleas for about 4 days, then they were back full blown. And of course you have to wait a month before treating again. I will not buy again. It was a waste of 80.00.

Don't buy expired ANYTHING and feed it to your dog. When a product has expired it means the ingredients in it are too old and will make you (or your dog) sick. Don't ever take anybody's word, if the product is expired.

Bought some Frontline on 2/17/2011, and today is 3/29/2011, still no product or explanation as to why it takes 1.5 months to deliver something. Representative wouldn't honor the agreement in the confirmation email stating that if product wasn't received within 21 business days I would be refunded. Rather, representative decided it better to argue with me over what the actual day count was and that I would be entitled to a refund after 25 business days, even though that completely contradicted what was written in confirmation email. Needless to say, its beyond 25 business days now and still nothing. This company is 100% false and misleading and, as everyone before me has stated on this blog, is absolutely a SCAM! Do not buy anything from this company and tell your friends as well, unless you want to throw some $$$ into the wind as I did. Your better off dealing with a reputable power seller on eBay rather than with this bunch of knuckleheads... But good luck to you if you decide to purchase from them anyway, you'll need it...

I have been buying from Canadavet.com for years & have never had a problem. The initial purchase takes longer for some reason. After that my purchases have arrived within 2 weeks. As for Frontline, my vet told me the product does not work, no matter who it is purchased from. I use Comfortis - more expensive, but it works. I have NEVER received anything that has expired. Check to see if you are not looking at the manufacture date. Like I said, I have been using them for 3 years - problem free.

Please note, CanadaVet.com is not associated with CanadaVetCare, Canacreek or any other website with a similar name. Unfortunately some websites are pretending to be CanadaVet or telling customers that they are in some way associated with CanadaVet. There are many complaints about these websites failing to deliver or failing to answer emails and phone calls. Please avoid these websites. CanadaVet.com never sells out of date product and always tries to resolve customers problems. If you ever have a concern you can contact info@canadavet.com or call our call centre which is located in Vancouver, BC and open 7 days a week.

Well now that I read this I don't quite feel so bad! I am from Canada and went to order some products for my dog only to find out that they DON'T SHIP TO CANADA! I couldn't believe it! So I would have to live in U.S.A. or any other country except Canada to get an order from a Canadian company! The reason I found the site was because I did a Google search for Canada + flea medications and this site came up. So if the stuff is expired then I guess I really wouldn't have wanted it anyway! Try to find a discount on something these days makes it easier for scammers to prey on people!

am so happy i didnt order my product from them after reading all this!

I ordered Frontline Plus for my Jack Russell and am very satisfied. Have always used Frontline Plus, except for a short time I bought the generic (Same ingredient) as Frontline, from either Target or WalMart, but not sure the SAME AS Generic, works as well. My Vet sells it but for way more, and it has always worked well, important since our little guy sleeps between us. And the stuff I bought from this site has a good expire date of 6/2014, so recently just ordered a 12 month supply of Heartguard 30s. Got 12 months for not much more than 6 months would cost me at the Vets, and I'm sure I'll be just as satisfied. Buying Heartguard from an online U.S. merchant like petmeds.com, they require a prescription or a verification from your dogs Vet that the dog is current on the heartworm blood test. And why would a Vet cooperate doing that>>LOL. For some reason this Canadian site does not, and that was a PLUS to me, since I stay current on his meds and tests.

I'm the owner of the above Jack Russel and received my heartguard 30 order today well within the estimated delivery time. My only concern, even though it has a great date of into 2015, the product is shown as being made by, "Merial, " in the U.s, but was shipped from Singapore of all places. This does give me some pause about genuineness. I just hope it is not counterfeit. They have assured me that it is not.

Ordered flea meds from the website that makes every effort to look like they are based in Canada. Certainly they say NOTHING about being based in Australia. Consequently it is 30 days later and still no delivery.

In summary - they are entirely misleading in their approach (if not outright LIARS) and should be avoided.
I recommend that you not order from Canadavet.com

I've ordered from them before and haven't had a problem. The items I've ordered need a script in the US. They work around this by having it shipped from Australia and other countries. Sometimes it take forever for this roumd-robin delivery system to get the tiem delivered (6 weeks). They have a decient rating from the Canadian Better Business Bureau.
http://www.bbb.org/mbc/business-reviews/veterinarians-equipment-and-supplies/canadavetdirectcom-in-vancouver-bc-1241318#reasonrating

I ordered 2 weeks ago, it arrived and does not expire until 2016.
Worked out fine for me.

I ordered Advantage for my cats from Canadavet.com on August 30th/14, today is Sept. 17/14 and still have not received. I assumed I was ordering from Canada, but became suspicious when the confirmation of my payment came from Worldpay card and was charged on my credit card in US dollars. I have gone back to my confirmation and have noted that it is being shipped from Australia. Had I known all this I probably would not have ordered from Canadavet.com. I am not sure after reviewing all the reviews if I should use the product even if I do receive the product. I have not tried to cancel as after reading reviews that sounds impossible.

I am following up on my above review. I received my product Sept. 17 after submitting the above review. I had ordered Advantage and that is what I received. Approximate time to receive was about 2.5 weeks. It did come from Australia, and was manufactured in Germany. I have applied the product to my cats and all seems good. Somewhat soon to determine whether the product has worked, but I do think it will. Overall I am pleased with Canadavet.com and will order product from them again. It is worth the money I saved even with the USD exchange I paid as I am in Canada.

This is not a Canadian company I waited two weeks and when it finally arrived it was from Australia

I as well was scammed over purchasing from a company in which I trusted was called CANADAVET. To my surprise when I made the online purchase and was charged American currency. They don't me I neglected to switched the drop down box to Canada. When then I asked if this company is Canadian why is the drop down not defaulted to Canadian currency. The customer service is completely rude. Unreliable site. Product purchased over 3 wks ago not yet to receive. Was told product is now coming in from Australia. Should of known to do my research. Scared to even use this product if and when I receive it. Will have a licensed Vet check the product before applying it to my pet.

I've ordered a few times fm Canada Vet and found all to be on the up and up. Very fast delivery and great customer service. No expired drugs. BTW, expired drugs, and we all have them in our homes, don't morph into dangerous ingredients especially not causing concussions of all things. That's called head trauma. Active ingredients simply degrade and lose efficacy which is why there's an expiry date on ALL meds. How many of us take expired acetaminophen or ASA and don't realize it's expired...sometimes for yrs.., shouldn't due to diminishing efficacy...but we do. And, sometimes a medication will work well for some pets and not for others, just like in humans. The answer to that is to try something else until u find something that works...just like for humans.

I have been waiting over three weeks for my tick and flea medication...Tick season will be over by the time I get it...if I ever get it. IT IS VERY MISLEADING TO HAVE A COMPANY NAME OF CANADAVET.COM WHEN THEY CHARGE IN US DOLLARS AND SHIP FROM AUSTALIA...REAL CANADIAN EH!

I also ordered from CanadaVet.com and waited a month to receive my order. I ordered Advantix. I contacted them and they said they were based in Austrailia and that is why it took so long. I questioned why they are trying to represent themselves from Canada. No reply .

My dogs all had a reaction to the medicine. Pimple like rashes in the areas where I put the medication. One of my dogs started throwing up and then had diarrhea for 24 hours. He is ok now but I was very concerned for my dogs well being. I Took them all to see my vet and he thought that the medication could be a knock off. I emailed CanadaVet but have had no reply.

DO NOT BUY FROM THIS COMPANY !

I am in Sarnia Ontario Canada, I purchased Revolution for cats 5-15lbs and received the goods as ordered, but while I was waiting for the order to arrive I ran across this site, I was horrified by what I had just done, well like I said the order arrived as stated, free delivery, took 2-3 weeks meds where all well within the dates of expiry and packages were all sealed, so since I had been in the race horse business for many years I had seen many fraudulent drugs, even sold by a few vets, so I contacted the company and I had sent them the packaging and one pipette of meds sealed, they confirmed that they are legit and we're definitely there products. So in my opinion there was no reason to get all upset about these reviews as they are legit.

Great! I ordered from Canada vet, I live in Ontario Canada and I WISH I had seen these reviews before ordering 130$ worth. It's been 2 weeks and I still have not received my order. I don't have much hope for delivery now! First time I've ever ordered anything online, and most definitely the last!

I live in Ontario also and its been almost a month since my order was placed and still haven't receive it. when i requested a tracking number they stated Thank you for your email. Your order was shipped out on the 26th of October and at this time is in transit.

We ship our orders with the Postal Service by first class airmail as we have found this to be a most reliable, quick and economical way of shipping our orders. Unfortunately they cannot provide us with a means of tracking individual orders however most parcels take about 7 to 10 days to arrive. Occasionally they may take up to 28 days as actual delivery time depends on processing time by the postal service and whether you live in a metropolitan or rural area. At times of high security parcels are sometimes held up in customs and unfortunately once an order is shipped we have no control over these delays.

Luckily i paid with paypal and will be reporting despute with them over this...so not use this company they clearly have major supply and shipping issues.

I came across this site so now I'm scared to order Heartgard from here because the packaging looks different than the ones I normally get.

A great place to order comfortis. No problems.

I ordered well over a month ago. When I called after 2 weeks, I was told it "could not be tracked". When I called after 21 days, I was told to wait another week as it "was held up in customs". Really? Right after I was told the company had no way to track orders? I did wait the extra time, still no order. Now, I am still waiting for my refund. The customer service agents are lovely and polite, but the company's customer service is abysmal. I will be posting about my experience to the Canadian Kennel Club and American Kennel Club pages.

Very similar experience here in Toronto, I have placed an order with this Company on dec05/2016, today it has been 30 days and still no advantix, called them twice, same story like in these previous comments, it is in the transit, cant be tracked, it takes a while to come from Australia, anyway today I asked for my $$ back, they said no problem it will be 3-5 business days, has anyone actually received money back from Canadavet?I think I last $208, very sad.

I've been buying Heartgard Plus from Canadavet for several years. Have never received an out of date box.
It has never taken more than a couple weeks from Australia.
We have our dogs tested regularly, as we live in a high mosquito area in the southern US.
No problems so far.

Ordered dewormer from here for my daughter who lives in Canada. It has taken weeks and its still not there! She could have driven there, picked it up and driven home in this time. I dont know how they are shipping it but a basic package would not take this long via Canada post. Avoid at all cost.

Customs refused to let the order into Canada it was so bad they turned it back at the boarder!

Note for Canadians that heartworm meds and many other wormers are on the list of 'precription' meds controlled by the gov't. Customs can and often do stop and inspect these shipments to ensure it meets regulations. *YOU* as the BUYER are considered the "importer" and the two issues you will come up against are:
1 - you may not import more than a 3month supply at at time. (so forget about buying a 6-pack monthly treatment...)
2 - EITHER the medication must be in a form not suitable for human use (pills and topical ointments DO NOT meet this requirement)
-OR- the retail packaging must be BILINGUAL and clearly state for animal use only (Canadavet.com website clearly states that all packages are ENGLISH only)
Therefore it is my opinion that it is too risky (i.e. you risk losing your money) to buy through them. If Canada Customs happens to pick your package randomly to inspect (or otherwise if they are looking for this company's similar packaging), they will likely seize it. And Canadavet.com clearly states on the website that YOU are responsible for meeting legal import requirements (rightly so). I highly doubt Caadavet gives any refund in such case.

was a little worried when I read some of the complaints however, I received the order in 20 days, no extra duties, no extra delivery charge. The product was exactly what I ordered and the best before date is 2020. No complaints at all. The price in Canadian funds was identical to American so I figure I saved 30% Very pleased and yes, I would use again.