Menu
For Business Write a review File a complaint
CanvasPeople Customer Service Phone, Email, Contacts

CanvasPeople
Reviews and Complaints

www.canvaspeople.com

Learn how the rating is calculated

3.2 31 Reviews 13 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CanvasPeople Reviews 44

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

CanvasPeople Love every single photo I've had converted to a Canvas and I've done about 30!

Love every single photo I've had converted to a Canvas and I've done about 30! They're each great clear quality , not blurry, and ready to hang up! I also love the size options! I just wish you'd do panoramic photos! I've a few from the Grand Canyon and a local lake I'd love to have converted for hanging!

Read full review of CanvasPeople and 4 comments
Hide full review
4 comments
Add a comment
M
M
M. Schaefer
Verified customer This complaint was posted by a verified customer. Learn more

I received my order in a timely manner and in good condition. It was as I had expected it would be.

A
A
A. Christiansen
Verified customer This complaint was posted by a verified customer. Learn more

The canvas turned out lighter than the original picture but otherwise fine.

E
E
E. Mitchell
Verified customer This complaint was posted by a verified customer. Learn more

Top quality at a reasonable price when on sale. Will be ordering more as soon as I sort thru photos.

J
J
J. Gibson
Verified customer This complaint was posted by a verified customer. Learn more

I loved my photo canvas! It was great and would recommend it to family and friends. Thank you so much.

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CanvasPeople To Whom ItMay Concern: Our canvas came bavk and it is completely unsatisfactory

To Whom ItMay Concern: Our canvas came bavk and it is completely unsatisfactory. The image is bad and unclear at best. I am returning it to you and would like you to fix this error immediately. The image I sent was from our wedding from a professional photographer so I do not understand why the quality came back so poor. Sincerely

Read full review of CanvasPeople and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
D
D
D. Batz
Verified customer This complaint was posted by a verified customer. Learn more

The workmanship was outstanding, and it arrived very fast. I send all my friend to CanvasPeople.

D
D
D. Wiegand
Verified customer This complaint was posted by a verified customer. Learn more

Canvas People is fast, accurate, and my favorite canvas photo company. They always package for safety and success.

Q
Q
Q. Macejkovic
Verified customer This complaint was posted by a verified customer. Learn more

Good quality, fast shipping, great prices! I'd definitely recommend canvas people to my friends and family.

L
L
L. Howell
Verified customer This complaint was posted by a verified customer. Learn more

They do fantastic work. I'm always pleased with the results. There customer service skills are UNTOUCHABLE! IM A HUGE FAN in ***, Texas.

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

CanvasPeople I've ordered quite a few canvas prints from Canvas People and have always been happy

I've ordered quite a few canvas prints from Canvas People and have always been happy. The new option to not wrap the image but instead display the full image on the face also solves what I felt was a challenge with smaller prints in the past. Orders have always been received on time, and the last order was actually delivered about 5 days earlier than expected.

Read full review of CanvasPeople and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Reilly
Verified customer This complaint was posted by a verified customer. Learn more

Love the quality workmanship! Efficient packaging and quick delivery. As promised!

D
D
D. Quitzon
Verified customer This complaint was posted by a verified customer. Learn more

Quality product at reasonable price. Quick shipping and good customer service.

H
H
H. Little
Verified customer This complaint was posted by a verified customer. Learn more

Really cute and totally worth it. Mine looks exactly like I expected. I would definitely recommend.

A
A
A. Jerde
Verified customer This complaint was posted by a verified customer. Learn more

Very nice pictures! Even when it said the pixels weren't very good! I was more than happy with the way the canvas came out! Beautiful!

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

CanvasPeople I liked what I received

I liked what I received. I ordered my 11x14 canvas during a promotion. The canvas was free but shipping was around $20. All in all what I ordered was worth it. I would order another in the future but only if there's another promotion. It came in a timely manner as well. There's a lot of options to customize your order. Pay close attention. Not all options are free.

Read full review of CanvasPeople and 3 comments
Hide full review
3 comments
Add a comment
M
M
M. Smitham
Verified customer This complaint was posted by a verified customer. Learn more

I loved the 2 collage pictures I recieved. Good quality and low prices

R
R
R. Beer
Verified customer This complaint was posted by a verified customer. Learn more

Image was dark and grainy. Wish there had been auto enhancement applied prior to transfer onto canvas.

M
M
M. Wintheiser
Verified customer This complaint was posted by a verified customer. Learn more

I was told that the pixels weren't high enough/great quality, but it came out soo much better than what I thought it would be. Very nice product!

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

CanvasPeople I HAD NO IDEA HOW BEAUTIFUL THE CANVAS WAS GOING TO BE UNTIL IT ARRIVED AT AT MY HOME

I HAD NO IDEA HOW BEAUTIFUL THE CANVAS WAS GOING TO BE UNTIL IT ARRIVED AT AT MY HOME. I CERTAINLY WAS NOT DISAPPOINTED. IT CAME OUT SO GOOD! AND I THINK THAT IT IS A REALLY DIFFERENT TYPE OF GIFT FOR ANY OCCASION. THE PRICES WERE ALSO GREAT. I MYSELF BOUGHT MINE WHEN THEY WERE HAVING A GREAT SALE. I WOULD RECOMMEND THIS COMPANY TO ANYONE. I AM CERTAIN THAT YOU WILL NOT BE DISAPPOINTED.

Read full review of CanvasPeople
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CanvasPeople The tracking link for my shipment never worked so I was left guessing when my package was going to arrive

The tracking link for my shipment never worked so I was left guessing when my package was going to arrive. Upon opening the box that packaged the Canvas I noticed the colors on the right side were extremely faded in comparison to the left side of the canvas. The right side of the image is extremely grainy and distorted. I'm unsatisfied with the quality of the print and was really hoping for more.

Read full review of CanvasPeople
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CanvasPeople This isn't my first time ordering from Canvas people but this is the first time I have been disappointed

This isn't my first time ordering from Canvas people but this is the first time I have been disappointed.. I ordered 2 items, I am very satisfied with the portrait mask. The canvas is what I was disappointed with. I paid for color pop but the photo end up having a yellow hue on it and it makes everyones teeth and my face look yellow but the color red was nice.. When I say yellow im mean yellow, im very unsatisfied with my canvas

Read full review of CanvasPeople
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

CanvasPeople I placed an order to be delivered to my parents house that did not arrive, but I had suspected longer shipping due to COVID delays

I placed an order to be delivered to my parents house that did not arrive, but I had suspected longer shipping due to COVID delays. When I emailed canvas people they said to check on the shipping in 2-3 days and then get back to them. It appeared to be stuck in transit, they created a new one and shipped it and within 3 days my parents had a beautiful canvas of their favorite grandbabies, no questions asked or extra money needed. Excellent customer service. Very pleased.

Read full review of CanvasPeople
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CanvasPeople The picture is decent for a canvas print

The picture is decent for a canvas print. It definitely isn't as sharp as the original image. I have printed the same image in bigger format paper prints and they are sharp. I can't complain much for a canvas print but it does seem some what blurry. I have seen some sharp canvas prints before but for a much higher price. I only had to pay for the shipping on this order (which was pretty high) so i can't complain. But I don't think i will order again. Shipping was really fast.

Read full review of CanvasPeople
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

CanvasPeople My canvas print arrived on schedule and well packed

My canvas print arrived on schedule and well packed. Other companies I've ordered from have not been as well packaged and the canvas had been wrinkled - I was very happy to see that this canvas print was stretched nicely and there were no wrinkles or warped wood stretchers. The quality of the print was ok. Not as clear and sharp as a paper print of the same photo. On the canvas the little blurring of image looks ok and gave it a painted look. All in all I was very pleased with my order.

Read full review of CanvasPeople
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

CanvasPeople I received my order much quicker than stated It was to be a gift which it was

I received my order much quicker than stated It was to be a gift which it was. There was minor touch up error on my face in picture on Canvas. Other than that I was happy and my friend loved it. I think that if they would hold the Canvas till the Canvas has the time to dry before wrapping it and shipping if there are complaints of receiving order and if touched after unwrapping the picture will become damaged with smearing. When I noticed this I set it aside to dry. QA not doing their job ?

Read full review of CanvasPeople
Hide full review

CanvasPeople Complaints 0

Looks like CanvasPeople has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent CanvasPeople, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About CanvasPeople

Screenshot CanvasPeople
CanvasPeople is a well-known online retailer that specializes in creating high-quality canvas prints from customers' personal photos. The company has been in business for over a decade and has established a reputation for producing stunning canvas prints that are perfect for decorating homes, offices, and other spaces.

One of the key features of CanvasPeople is its easy-to-use website, which allows customers to upload their photos and customize their canvas prints in just a few clicks. The website offers a wide range of canvas sizes and styles, including gallery-wrapped canvases, framed canvases, and multi-panel canvases, so customers can choose the option that best suits their needs.

CanvasPeople also offers a variety of design tools and templates to help customers create the perfect canvas print. These tools allow customers to add text, borders, and other design elements to their photos, making it easy to create a personalized and unique canvas print that reflects their individual style and personality.

In addition to its user-friendly website and design tools, CanvasPeople is also known for its high-quality printing process. The company uses state-of-the-art printing technology and premium materials to ensure that every canvas print is vibrant, durable, and long-lasting.

Overall, CanvasPeople is a top choice for anyone looking to create a beautiful and personalized canvas print from their favorite photos. With its easy-to-use website, wide range of canvas options, and high-quality printing process, CanvasPeople is a trusted and reliable source for all your canvas printing needs.
How to file a complaint about CanvasPeople?

Here is a guide on how to file a complaint or review about CanvasPeople on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with CanvasPeople in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with CanvasPeople. Include key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about CanvasPeople on ComplaintsBoard.com.

Overview of CanvasPeople complaint handling

CanvasPeople reviews first appeared on Complaints Board on Apr 26, 2023. The latest review Stunning Wall Art! was posted on Mar 27, 2024. The latest complaint To Whom ItMay Concern: Our canvas came bavk and it is completely unsatisfactory was resolved on May 17, 2023. CanvasPeople has an average consumer rating of 1 stars from 44 reviews. CanvasPeople has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.4
6310 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CanvasPeople Contacts

  2. CanvasPeople phone numbers
    +1 (855) 637-2253
    +1 (855) 637-2253
    Click up if you have successfully reached CanvasPeople by calling +1 (855) 637-2253 phone number 0 0 users reported that they have successfully reached CanvasPeople by calling +1 (855) 637-2253 phone number Click down if you have unsuccessfully reached CanvasPeople by calling +1 (855) 637-2253 phone number 0 0 users reported that they have UNsuccessfully reached CanvasPeople by calling +1 (855) 637-2253 phone number
  3. CanvasPeople emails
  4. CanvasPeople address
    111 Broadway, Lynbrook, New York, 11563-3282, United States
  5. CanvasPeople social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.