Capital Link Management
Reviews and Complaints

I too received text information and balances to not only my numbers but family and friends. My charges were disputed and won. I encourage anyone to file a complaint at "https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc". These practices are illegal for reasons.

This company has been contacting my phone with text msgs trying to reach my brother who has been deceased for two years! I have asked this company before when they called last year about my brother and informed them then that he died in Mar2019! What do I do and who is this company?!

I am extremely upset that my family continues getting calls from this company. That should not be happening. This is not professional. They told my family they were listed as a reference but that is false, they are just saying that. These calls need to stop and I have reached out to take care of the matter

I received a call today, the first time I have ever been contacted by this company, and I asked the gentleman to send me information via mail vs. email and he said email is faster and I explained I understand however I prefer the info mailed. He said I see why you can't pay your bills and hung up. This was extremely unprofessional and rude. I still don't know what debt he was calling about.

This company states I owe a debt but they continue to harass my family with these crazy texts and calls! I would like to file a complaint against Capital Link Management because no proof has been provided for this debt so I am asking for cease and desist on this harassment! You are not supposed to contact or harass me and my family members with no proof of debt! If happens again , you been hearing from my lawyer!

Capital Link Management calls me repeatedly about a debt incurred by a member of my family who I haven't been in contact with in years. The family member apparently put my name down on a loan application years ago and now they can't find him to collect. So Capital Link Management has me on auto dial and harasses me because I won't go out of my way to help them settle a debt that has not one thing to do with me. All I can say is if you think I'm complicit then take me to court. I'll be happy to file a counterclaim if that's what it takes to get off your list.

Recvd a phone call from this place. Called back and recvd a hello. Then mentioned they were Capital Link mgmt. First time I said no who are you and what do you want. Then hung up. Second call back and got the same person. Explained that I have filed bankruptcy last year and that he needs to review ***. Said I dont have that. Then pushed for my attorney name. No you need to review *** and the attorney information is logged in there with the discharged date. You can not contact me. Guy got loud and talked over me. No sorry no do your legal work and review your bk law. Stated do not contact me again.

I received a call. A robot answered so I immediately thought scammer. I was forwarded to a man who asked if I was ***. Then he proceeded to give me her last 4 digits of her social and asked if I was her. Jokingly I said sure. (Thinking this was a scammer). What they need to do is ask for my last 4 digits of social instead od the other way around. Then he proceeded to tell me I had all this debt. Funny thing is I'm not *** and don't know a ***. But I feel bad for whoever is in debt to these monsters. They r rude and when I tried to tell the lady I thought she was a scammer my bad and my number is not *** she was Hella rude about it.

I keep receiving dubious texts claiming a certain account, with an outstanding balance of $411.97, was transferred to Capital Link Management, and they're willing to settle for $205.99 if I call their number. I am not the person named in these texts, nor do I know them. I've never had an account with any company by that name. I'm convinced this is a scam, and I'm certain they won't get any money from me. I hope nobody else is tricked into sending them money.

I am an attorney. This organization contacted my law office during business hours to inquire about one of my clients and asking me to give out their personal information (social security number, home phone, cell phone, etc.) but would not tell me why they were calling. When I asked to speak to their in house counsel I got the run around... with several people picking up to assure me that they 'handled legal matters' but later admitting they were not lawyers. Again, none of them could tell me why they were calling a law firm during business hours and trying to solicit attorney client privileged information. I believe this organization is a scam and that they are likely misusing information. I have inquired of several consumer law attorneys on a national electronic service about these tactics and to be careful in dealing with telephone phishing techniques.

This company is a third party debt collector, and are following legal processes to collect on debts. Illegitimate debts being collected on are not their fault, and would need to be brought up with the company contracting this one to collect those debts. My only issue was the failure to disclose what I assume is a processing fee during a collection attempt. I was contacted today about a delinquent debt that I assume was legitimate, I don't honestly remember if I had paid it or not. I was told the settlement amount for the debt would be $255, and I was hesitant but agreed to pay. I was charged $267.75, however. It's certainly a minor thing, but an extra $12.75 that was not explicitly stated that I would be charged is concerning to me. I did decline to receive an email, and that is likely my own fault, but I did not hear a disclosure for a fee to process the transaction, and the amount stated as less than what I was charged.

One star for now, simply because of their unresponsiveness to my texts. CLM has left several voice mails on my phone since the beginning of the month, some of which gave me the option to send them a text, and that is how I am choosing to interact with them until I receive more detail. My first text to them was simply, "Replying to voice mail left at this number", assuming that someone at CLM will pay attention to what number that text was from and provide more details via text. No such luck. Got another voice mail and sent another text: "Replying to voice mail left at this number. Please provide details here." A couple of hours later, another voice mail. By the way, none of these voice mails contain any of the additional detail that I am requesting. Sent another text with a simple request: "Please reply with the name of the person of interest in this matter." My guess is the person they are after is not me. Next voice mail was very odd, "please press 1 to speak to a representative". Not sure why a live representative would leave a voice mail explaining how to speak with a live representative. Sent another text: "FINAL NOTICE: provide more details in text or voice mail. Further correspondence from Capital Link Management with no details will result in a Complaintsboard.com complaint." That voice mail, with of course no details, and still with the option to send them a text, was received today. So far, there seems to be no intent on their part to engage in a text conversation, despite what their voice mails say. So as promised, here's the Complaintsboard.com complaint.

This company has contacted me about my brother's debt twice now, once through a phone call and once through text message. I called their main line Friday April 16th at 12:25 p.m. to ask to be removed from the call the list and a female picked up. I briefly explained the situation and expressed I wanted my number to be removed. She said, "Yup, ok" and hung up on me, which shocked me. I called back to make sure I was indeed removed from their list since they did not successfully do it the first time and said if she did not actually remove my number I would report her them to the... and that's when she cut me off, got belligerent, raised her voice, and asked why I was threatening her. She would not listen and was completely unprofessional. After she rudely cut me off, she said I'll transfer you to someone else, and transferred me while I was still talking! I hung up and called this female back three times to avoid an unnecessary wait and each time she would not let me get a word in edge wise, simply saying I am going to transfer you. The third time I tried to ask if she was capable of just being a professional for just a second, but I was still cut off and transferred. I finally decided there was actually no point in trying to reason with someone as incapable as her, and got put through to her manager Luke, who was pleasant enough. He thinks she was having a bad day, and says he won't be "mean to her" when he speaks to her about her disgusting phone etiquette. Lol. But he was actually a sentient human being who was capable of confirming that I had indeed been removed from the call list, something that was too difficult for the female to handle. So if you have to call these people, prepare yourself to speak to someone who is extremely rude, aggressive, unprofessional, combative, and defensive.

Capital Link Management LLC repeatedly contacts my employer seeking me by a former name. The office manager has requested they cease calling the business, but their representative was confrontational, mistaking her for me. The business owner also demanded they stop calling the office and instead contact me on my personal phone. I addressed the issue with their representative on my own line, and he agreed to drop the matter if I did not respond by 4pm that day. Nonetheless, Ron R called on 8/6 at 11 am CST. Despite being told again to refrain from calling the office, he insisted he lacked my personal number, although they had called my cell before and did so again right after contacting the office. They have been asked to stop this harassment. I cannot take calls at work, and my employment is jeopardized. Ron has requested a callback.

I received a call from Capital Links Management on 8/27 attempting to collect $1,400.00 for a payday loan that I had already settled. I directed them to my representative for verification, as advised by legal counsel. The agent agreed to follow up with my representative. Recently, my wife and I have been getting texts for a 'legally required notice.' I confirmed the sender was Capital Links Management. I demand they stop texting us and cease all contact attempts. The debt is cleared and they should consult my representative for any confirmation.

I keep getting unknow calls. I don't answer unknow calls. I am working on paying off bills. So I contacted cashnet usa they instructed me that it was transferred to a third party. So I contacted that company and they instructed me to contact another, then another. When I finally got with Capital Management I told them I didn't know when I'll be able to pay them. They told me if I didn't let them know today they would issue court orders. I asked why know since it's been all this time that I owed this money. They said it's because this w as the first contact they made. They insisted that I give them a date. But I told them i didn't know. The agent got very aggressive with me and said he'll just have to sign off and issue court order. He said if I wasn't going to give a gate an amount of my payments then I was wasting his time and there were 100s of people he could be talking to but I was taking up his time. I asked to speak to his supervisor, but he never transferred me but wanted

This company continuously calls me about a debt I have never had. It started with calls that left automated threatening voicemail messages stating that if I did not speak to one of their representatives I would be marked as non-compliant. It evolved into automated as well as personalized messages stating the debt in question was for ***. I have not received legal notice of this issue by mail. When I block a number a new number calls with harassing messages. I have never had an account with *** because I have never taken out a pay day loan and would never consider taking out a pay day loan from that company or any other pay day loan/car title loan company. No information can be given to me unless I provide them with information first. That is how identity theft happens in the first place by giving information to random strangers that call unexpectedly. STOP CALLING ME NOW! I am not behind on any account. My credit report if clean! CEASE AND DESIST! This is FRAUD!

This company continuously sends texts to me, my son, my ex husband, my husband's ex and who knows who else. CLM claims that I owe money for a credit card. The only one I had from that company was prior to my bankruptcy (filed Oct 2015, discharged in Feb 2016). When I spoke with them and asked why they were calling my husband's ex, their response was "we contact people who we know will cause problems for you." This has been happening for over a year and I am requesting a cease and desist. I asked for them to mail me proof and provided my address for them and I have NEVER gotten a letter or anything! Today both my son and I received an identical text at the same time that said "***, Payment declined, Please call call ***. This is not sales or solicitation. To opt out reply STOP. To opt out, please reply "STOP". Wording in the text leads me to believe this is a scam and they come from different #s. Our exes changed phone numbers and CLM is still contacting them.

I have been unemployed for nearly 2 yrs, so have obviously gotten behind on some bills.. now recently,, I have recieved numerous calls that my phone flags as robo and/or potential spam. The phone numbers all seem to be just 1-2 digits off from each other, which IS a trick spammers use. I can easily get 5 or more of these per day sometimes. Now, the first time I ever heard of capital link management was when they contacted my sister, looking for me, like 2 wks ago. They claimed to be calling me about one of my overdue bills. When I contacted the company the account was originally with, I was given a completely different company name and phone number. So now I'm super confused and have no idea how to settle my debt when I do actually have a paycheck again. Please help! Minimally, I'd like capital link to stop the harassing robo calls, LEAVE MY FAMILY THE HECK ALONE, and send my proof of what I owe through us mail(if I do have an account that was sent to them).But prefer cease and desist

Company contacted us (and family members) about a medical debt that is nearly 5 years old but cannot provide any information to substantiate it. On the phone, we were given two different dates of service and told they do not have the name of the facility where the debt was owed. The alleged debt was in an old maiden name (that was not the name at the alleged date of service), supposedly sent to a old address (not the address as of the alleged date of service), and billed to insurance that was incorrect. It is impossible to verify with such incorrect, old, and constantly changing information, making it difficult to conclude this is legitimate. Additionally phone calls from this company have been made in two different names - Capital Link or ***. Again, it's impossible to validate any debt when the information is wrong or constantly changes. We asked for proof of the debt by email and instead only received a payment demand. Without proof of the underlying debt, it's difficult to conclude this isn't a scam. I also contacted the only medical facility we believe was visited during the alleged date of service who advised they have no past due amounts in my name and that they don't sell to this agency.

I have received texts from CLM about a debt collection for an individual which isn't me, from a company, they no longer have a local office. While his last name is similar to mine, the first name differs. It seems they are contacting anyone with a similar name. I called to correct this, but after assurances, I received another text. Upon calling again, they asked if I could relay a message to the individual. My husband has no local relatives, and his name does not match the one they seek. This company should refine their search methods instead of casting a wide net in a city with over 130,000 people, many with the last name P. Continued mistakes may lead me to seek legal action for harassment. Their approach reflects poorly on their business practices.

Absolute invasion of privacy - I am so beyond appalled at how this company harasses people not involved in a debt collection, if that's what this company legitimately does. I don't care if the person you're looking for lives with me, they are your problem...not me or my spouse. I have never in my life had any debt collection agency contact my family members or spouse regarding any delinquencies I've had in the past, and to the extent that this company does. I called the company after receiving multiple text messages (and my spouse had received multiple as well,) that I responded with the word "stop" as the text messages says to in order to discontinue receiving the messages, looking for family member. When I called a rep named Brandon answered and asked if I knew who they are looking for, and when I told them "no" because honestly, it's none of their business who I know, the rep quickly cut me off stating my name came up on the caller ID and they showed me as being the individual's sister. Even after requesting they remove myself and my spouse's numbers from their database I will be blocking their number. How this company is able to access my information regarding another individual when I have never once been in contact with them previously is absolutely terrifying and infuriating.

In the midst of getting a backup phone in service, I received a call. I answered because it seemed possible that it was the cell service provider that I was chatting with online (via computer). Mind you, that this phone had zero contacts on it. The call suspiciously came right after the phone showed it was in service by displaying provider & signal bars. Caller asked if this was (my name). I asked who is calling? She said she was Mary F. I asked what is this about? She said she needed to talk to (Xname). I asked why she needed him and what business was she calling from. She gave me her name Mary F from Capital Links. Because of federal regulations, she couldn't disclose details on why she was trying to reach (Xname). But added this was an attempt to collect a debt, that there was a financial claim. I asked for a call back number. She gave to me. I said (Xname used to be a neighbor) that I would let him know if I could figure out a way to reach (Xname). I am uncertain if they were pfishing for me or the other person they asked for (Xname). Besides what's public information, my loved ones and family members are listed only as beneficiaries or emergency contacts. I have never applied for a loan or credit using any of their information. I am concerned because this type of call has happened before. I'm hoping the Complaintsboard.com can shed some light on this. It continues to be an ongoing problem for not just myself but SO many others!

I have received multiple text messages from this company stating I have a balance of $231.25 in collections for an urgent care visit. They first time I called them they said it was a Community First Health bill. I have no idea what Community First Health is and I have never had a plan with them. They said it was for an urgent care visit but refused to tell me what urgent care. The address they gave me to verify my identity is an address at Highland Ridge and I do not live there. They kept transferring my call to different people. One person I talked to unprofessionally said, "Ew your account is weird" and transferred me again. The last person they transferred me to was another women who had received the same text and called in to question it and she agreed this was the shadiest company she'd ever heard of. Then I received another text message and called them again. This time they said the bill was from February and again refused to tell me what urgent care. They told me the bill was from *** I did not have *** in 2018, I was on Medicaid. They again tried to verify me with an incorrect address. They kept transferring me to talk to different people and the last person they transferred me to gave me a totally incorrect name and called me Kylie. This 100% sounds like a scam and they will not stop harassing me even though I've responded to the text with "STOP" as the message instructs. I do not have any outstanding bills from February , I did not go to an urgent care during that time, I did not have a plan with *** or ***. I want them to stop harassing me.