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CAREFREE BUS TOURS
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CAREFREE BUS TOURS Complaints 2

ComplaintsBoard
F
6:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CAREFREE BUS TOURS big bus new york hop-on hop-off tour

I purchased two 2-Day Tickets on 28 May 2018, ref BR-[protected]. The tour information sheet provided showed that Stop 43 on the Downtown Loop was 121 E 49th Street & 3rd Ave, which was very good as our hotel was 48th Street & Lexington Ave, and therefore nearby. However, that was incorrect, as the Company's leaflet, which was given to us in New York showed that Stop as NOT on the Downtown Loop, but Stop 22 on the Uptown Loop. Because of this mistake we were unable to get on the bus to do the Downtown Loop where we wanted, and were only able to use the service on one day, and not on the second day which we had paid for. I therefore claim a refund of the amount we paid, because had I received correct information I would not have booked this Tour Company, but would have chosen an alternative company. I await your confirmation of refund. Thank you.

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Update by Frank Waxman
Jul 29, 2018 6:33 am EDT

I could not enter Viator or Big Bus New York Hop-On Hop-Off Tour in the company section on the original complaint. Please forward my complaint to the correct company. Thank you.

Update by Frank Waxman
Jul 29, 2018 6:31 am EDT

My complaint is with Viator with whom we booked the tickets and paid the cost online.

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ComplaintsBoard
B
5:51 am EST

CAREFREE BUS TOURS Stolen money, dishonest company

I ordered trip to Atlanta from Carefree Bus Tours. Several weeks before the trip, the agent form this company called me and cancelled the trip. I paid them for the trip in advance, and after that I called the agent back and told to return money. The agent told me to wait 30 days from the date when the trip was cancelled. I waited all these days, but the company still hasn’t returned money. Please leave comments if you had the same situation as I had.

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Overview of CAREFREE BUS TOURS complaint handling

CAREFREE BUS TOURS reviews first appeared on Complaints Board on Feb 24, 2014. The latest review big bus new york hop-on hop-off tour was posted on Jul 29, 2018. CAREFREE BUS TOURS has an average consumer rating of 1 stars from 2 reviews. CAREFREE BUS TOURS has resolved 0 complaints.
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  1. CAREFREE BUS TOURS Contacts

  2. CAREFREE BUS TOURS phone numbers
    973-778-4000
    973-778-4000
    Click up if you have successfully reached CAREFREE BUS TOURS by calling 973-778-4000 phone number 0 0 users reported that they have successfully reached CAREFREE BUS TOURS by calling 973-778-4000 phone number Click down if you have unsuccessfully reached CAREFREE BUS TOURS by calling 973-778-4000 phone number 0 0 users reported that they have UNsuccessfully reached CAREFREE BUS TOURS by calling 973-778-4000 phone number
    800-640-9429
    800-640-9429
    Click up if you have successfully reached CAREFREE BUS TOURS by calling 800-640-9429 phone number 0 0 users reported that they have successfully reached CAREFREE BUS TOURS by calling 800-640-9429 phone number Click down if you have unsuccessfully reached CAREFREE BUS TOURS by calling 800-640-9429 phone number 0 0 users reported that they have UNsuccessfully reached CAREFREE BUS TOURS by calling 800-640-9429 phone number
  3. CAREFREE BUS TOURS address
    101 Industrial East, Clifton, 7012
  4. CAREFREE BUS TOURS social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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