Menu
For Business Write a review File a complaint
Caribbean Garden Seed Customer Service Phone, Email, Contacts

Caribbean Garden Seed
Reviews and Complaints

www.caribbeangardenseed.com

Learn how the rating is calculated

1.3 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Caribbean Garden Seed Complaints 12

ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed They took my money and won't send my seeds

They took my money and won't send my seeds. They won't answer any kinda contracts. $92.75 for order #

Read full review of Caribbean Garden Seed and 3 comments
Hide full review
3 comments
Add a comment
L
L
L. Haag
Verified customer This complaint was posted by a verified customer. Learn more

They took my money and won't send my seeds. They won't answer any kinda contracts. $92.75 for order #

H
H
H. Zboncak
Verified customer This complaint was posted by a verified customer. Learn more

See uploads for detailed information. Business doesn't answer inquiries about orders and when they'll be shipped, even after trying multiple email addresses. Forget trying to call. But the orders show that they are "fulfilled", which must mean that they have the money and that's that. All I want is my money back, even though I think this is a scam and probably should be prosecuted. Or they are just bad at customer service.

D
D
D. Leannon
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order for live pepper plants on April 23rd. As of Friday May 7th (2 weeks) the plants have not shipped and numerous attempts at communication via phone, email and *** resolutions have not been returned. Being live garden vegetable plants means that there is a very short window of opportunity to get these plants int the ground in order for them to be able bear fruit before fall. Waiting weeks on end for shipping is not acceptable. I have no plants, and the business will not communicate with me to refund my money or arrange shipment. A quick search here at ComplaintsBoard.com and several internet consumer complaint sites show that this business regularly takes weeks or months to ship items, and often never ships them at all, or ships the wrong items and is hard, if not impossible to contact. My experience thus far is following this arc. That is, unreturned calls and emails and no items shipped in a timely manner or communication regarding shipping.

ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed Ordered plants from Caribbean Garden seed on May 18, paid $22.79 by credit card, and haven't received the plants

Ordered plants from Caribbean Garden seed on May 18, paid $22.79 by credit card, and haven't received the plants. I have called three times and emailed twice and I received no reply or response. The order number:

Read full review of Caribbean Garden Seed and 3 comments
Hide full review
3 comments
Add a comment
H
H
H. Ward
Verified customer This complaint was posted by a verified customer. Learn more

I ordered two different types of seeds, 50 yard long seeds, and 30 purple Mart yardlong seeds. The arrived with bugs in the package with the seeds. Worst part bugs were alive, and seeds had holes in them. Sent several emails with no response. Called and left message regarding my disappointment requesting seeds be resent. I look forward to ComplaintsBoard.com investigating this company, honestly I didn't loose much money as others have. a company should answer for issues there customers have I hope the ComplaintsBoard.com can help.

T
T
T. Bednar
Verified customer This complaint was posted by a verified customer. Learn more

Package of 10 Yellow scotch bonnet pepper seeds from order *** confirmed on May 2 and delivered on May 23 had zero germination. Under identical conditions other scotch bonnet seeds from our last years seeds did fine. Seeds were bad. Zero germination though owner claimed his father runs a large farm in Jamaica with numerous pepper varieties. Several emails and phone calls with messages left on answering machine have had no response.

F
F
F. Shanahan
Verified customer This complaint was posted by a verified customer. Learn more

I purchased products (seeds) from this company. I received a tracking number but the tracking site says that the label was created but USPS has not received the items. I have not yet received the products I purchases and have made numerous attempts to contact this company but they are not responding. They are continuing to make social media posts so I know that there is at least some sort of person working.

ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed I placed an order on 6/9 and was told product would ship in 2 days

I placed an order on 6/9 and was told product would ship in 2 days. I still haven't received my order and they won't respond to my emails. I tried calling but the number on the website isn't good. I want my product or a full refund! This company needs shutdown because this isn't the first issue I know of now.

Read full review of Caribbean Garden Seed and 4 comments
Hide full review
4 comments
Add a comment
E
E
E. Schmidt
Verified customer This complaint was posted by a verified customer. Learn more

ordered product Sept 2019/ after more than 6emails requesting either shipping info or refund ..I only rcvd 1 response stating ..get back to you...nvr happened..would like an immediate refund of 30.83 / their inv #*** // this company has NO sense of customer service...while repeated requests for info goes unanswered ..they still send me emails on items on sale or items they think I should purchase...REALLY!

E
E
E. Trantow
Verified customer This complaint was posted by a verified customer. Learn more

I ordered seeds from this company on April 12th. Almost two weeks have gone by and I have not received a shipping confirmation meaning this order has not even been processed but I have certainly been billed. I wish I had seen their one star reviews on Google before I made this purchase. I have attempted to contact the vendor and no response.

K
K
K. Strosin
Verified customer This complaint was posted by a verified customer. Learn more

Ordered plants from Caribbean Garden seed on May 18, paid $22.79 by credit card, and haven't received the plants. I have called three times and emailed twice and I received no reply or response. The order number:

K
K
K. Bernier
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order on 6/9 and was told product would ship in 2 days. I still haven't received my order and they won't respond to my emails. I tried calling but the number on the website isn't good. I want my product or a full refund! This company needs shutdown because this isn't the first issue I know of now.

Is Caribbean Garden Seed Legit?

Caribbean Garden Seed earns a trustworthiness rating of 82%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Caribbean Garden Seed highly, which means their services are pretty reliable. Despite this, their 8% complaint resolution rate raises questions. We recommend users check reviews and complaints about Caribbean Garden Seed to understand what to expect from them.

Caribbean Garden Seed has registered the domain name for caribbeangardenseed.com for more than one year, which may indicate stability and longevity.

Caribbeangardenseed.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Caribbeangardenseed.com you are considering visiting, which is associated with Caribbean Garden Seed, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Caribbean Garden Seed's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 8% of 0 complaints being resolved.
  • Caribbeangardenseed.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The caribbeangardenseed.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Caribbean Garden Seed. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed I ordered seeds from this company on April 12th

I ordered seeds from this company on April 12th. Almost two weeks have gone by and I have not received a shipping confirmation meaning this order has not even been processed but I have certainly been billed. I wish I had seen their one star reviews on Google before I made this purchase. I have attempted to contact the vendor and no response.

Read full review of Caribbean Garden Seed and 1 comment
Hide full review
1 comment
Add a comment
M
M
M. Jacobs
Verified customer This complaint was posted by a verified customer. Learn more

I have ordered seeds from this company, when I placed the order I was told the order would go out in 2 business days. My order is still not been filled and no one from this company will answer my calls, emails or messages on their website. Also they have already charge me me and I have paid for what I have ordered. My order# *** with this company. I have even asked for a refund but still no one will answer back. In doing research Caribbean Garden seed company has done this to several other people.

ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed I purchased products (seeds) from this company

I purchased products (seeds) from this company. I received a tracking number but the tracking site says that the label was created but USPS has not received the items. I have not yet received the products I purchases and have made numerous attempts to contact this company but they are not responding. They are continuing to make social media posts so I know that there is at least some sort of person working.

Read full review of Caribbean Garden Seed
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed ordered product Sept 2019/ after more than 6emails requesting either shipping info or refund

ordered product Sept 2019/ after more than 6emails requesting either shipping info or refund ..I only rcvd 1 response stating ..get back to you...nvr happened..would like an immediate refund of 30.83 / their inv #*** // this company has NO sense of customer service...while repeated requests for info goes unanswered ..they still send me emails on items on sale or items they think I should purchase...REALLY!

Read full review of Caribbean Garden Seed
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed See uploads for detailed information

See uploads for detailed information. Business doesn't answer inquiries about orders and when they'll be shipped, even after trying multiple email addresses. Forget trying to call. But the orders show that they are "fulfilled", which must mean that they have the money and that's that. All I want is my money back, even though I think this is a scam and probably should be prosecuted. Or they are just bad at customer service.

Read full review of Caribbean Garden Seed
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed Package of 10 Yellow scotch bonnet pepper seeds from order *** confirmed on May 2 and delivered on May 23 had zero germination

Package of 10 Yellow scotch bonnet pepper seeds from order *** confirmed on May 2 and delivered on May 23 had zero germination. Under identical conditions other scotch bonnet seeds from our last years seeds did fine. Seeds were bad. Zero germination though owner claimed his father runs a large farm in Jamaica with numerous pepper varieties. Several emails and phone calls with messages left on answering machine have had no response.

Read full review of Caribbean Garden Seed
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed I ordered two different types of seeds, 50 yard long seeds, and 30 purple Mart yardlong seeds

I ordered two different types of seeds, 50 yard long seeds, and 30 purple Mart yardlong seeds. The arrived with bugs in the package with the seeds. Worst part bugs were alive, and seeds had holes in them. Sent several emails with no response. Called and left message regarding my disappointment requesting seeds be resent. I look forward to ComplaintsBoard.com investigating this company, honestly I didn't loose much money as others have. a company should answer for issues there customers have I hope the ComplaintsBoard.com can help.

Read full review of Caribbean Garden Seed
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed I have ordered seeds from this company, when I placed the order I was told the order would go out in 2 business days

I have ordered seeds from this company, when I placed the order I was told the order would go out in 2 business days. My order is still not been filled and no one from this company will answer my calls, emails or messages on their website. Also they have already charge me me and I have paid for what I have ordered. My order# *** with this company. I have even asked for a refund but still no one will answer back. In doing research Caribbean Garden seed company has done this to several other people.

Read full review of Caribbean Garden Seed
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Caribbean Garden Seed Placed order 4/9

Placed order 4/9. Ship label created/*** charged 4/10.Contacted seller 4/19 as *** still had not receive pkg. Contacted *** 4/21 & 4/24 who in turn contacted seller. No response from seller until 4/27 stating items on way (Pkg was originally to arrive 4/21-28).Contacted seller again on 4/28 with no response. *** did not deliver until 5/1. Out of 8 "live" plants, 6 were merely sticks w/no roots or dead roots. The other 2 had sickly, limp, yellowing roots. Have contacted both *** to refund money and have received a RMA shipping label. After checking ComplaintsBoard.com, I find this company is not ComplaintsBoard.com accredited & 50% of complaints are for nonshipment, poor quality items, or incorrect items. This company has in my opinion has extremely poor (nonexistent) customer service as they were totally unresponsive to both my contacting them as well as *** contacting them.

Read full review of Caribbean Garden Seed
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Caribbean Garden Seed I placed an order for live pepper plants on April 23rd

I placed an order for live pepper plants on April 23rd. As of Friday May 7th (2 weeks) the plants have not shipped and numerous attempts at communication via phone, email and *** resolutions have not been returned. Being live garden vegetable plants means that there is a very short window of opportunity to get these plants int the ground in order for them to be able bear fruit before fall. Waiting weeks on end for shipping is not acceptable. I have no plants, and the business will not communicate with me to refund my money or arrange shipment. A quick search here at ComplaintsBoard.com and several internet consumer complaint sites show that this business regularly takes weeks or months to ship items, and often never ships them at all, or ships the wrong items and is hard, if not impossible to contact. My experience thus far is following this arc. That is, unreturned calls and emails and no items shipped in a timely manner or communication regarding shipping.

Read full review of Caribbean Garden Seed
Hide full review

Caribbean Garden Seed Reviews 0

Looks like Caribbean Garden Seed has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Caribbean Garden Seed, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Caribbean Garden Seed

Screenshot Caribbean Garden Seed
Caribbean Garden Seed is an online platform that offers a wide variety of quality seeds specifically tailored to grow in the Caribbean region. The platform provides an extensive selection of seeds to choose from, ranging from herbs, vegetables, flowers, and fruits – all of which have been sourced from trusted and reliable growers in the region.

Caribbean Garden Seed understands the unique challenges and conditions that come with growing plants in the Caribbean and therefore, provides their customers with seeds that are perfectly adapted to the region's climate and soil type. Additionally, the platform's seeds are available at affordable prices, making it accessible to gardening enthusiasts at every level.

In addition to providing customers with quality seeds, Caribbean Garden Seed offers additional resources to help ensure successful plant growth. The platform provides detailed planting and propagation instructions, as well as expert tips and tricks to help gardeners achieve their gardening goals.

Caribbean Garden Seed's mission is to promote gardening as a practical and sustainable way to contribute to a healthier lifestyle while providing access to fresh produce. The platform also promotes environmental stewardship by encouraging the use of non-GMO and organic seeds.

Overall, Caribbean Garden Seed is a reliable and trustworthy platform for all your seed buying needs, providing excellent products and services to its customers at an affordable price. Gardening enthusiasts of all levels will appreciate the platform's user-friendly interface, wide selection of seeds, and expertise in Caribbean gardening conditions.

Overview of Caribbean Garden Seed complaint handling

Caribbean Garden Seed reviews first appeared on Complaints Board on Apr 8, 2023. The latest review They took my money and won't send my seeds was posted on May 3, 2023. The latest complaint Placed order 4/9 was resolved on Apr 10, 2023. Caribbean Garden Seed has an average consumer rating of 1 stars from 12 reviews. Caribbean Garden Seed has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.6
4 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Caribbean Garden Seed Contacts

  2. Caribbean Garden Seed phone numbers
    +1 (484) 624-4904
    +1 (484) 624-4904
    Click up if you have successfully reached Caribbean Garden Seed by calling +1 (484) 624-4904 phone number 0 0 users reported that they have successfully reached Caribbean Garden Seed by calling +1 (484) 624-4904 phone number Click down if you have unsuccessfully reached Caribbean Garden Seed by calling +1 (484) 624-4904 phone number 0 0 users reported that they have UNsuccessfully reached Caribbean Garden Seed by calling +1 (484) 624-4904 phone number
  3. Caribbean Garden Seed address
    50 W 10th St, Pottstown, Pennsylvania, 19464-5202, United States
  4. Caribbean Garden Seed social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Caribbean Garden Seed Category
Caribbean Garden Seed is ranked 50 among 73 companies in the Garden and Landscaping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.