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1.4 46 Complaints
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Cartier Complaints 46

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7:08 am EST
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Cartier Cartier Watches Replica,Cartier Jewlery Replica, The High Quality Replica Cartier Sale

Cartier Watches Replica, Cartier Jewlery Replica : - Cartier Tank Americaine Cartier Tank Francaise Cartier Ballon Bleu Watches Cartier Must 21 Watches Cartier Pasha De Cartier Cartier Santos Watches

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Lesmach
US
Feb 24, 2012 5:25 am EST

Do not buy from de-cartier.com., A liar and a thief of money. It will deceive you, and later disappears with your money. De-cartier robbed me for the amount of 199.75 U.S. Dollar.

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4:04 pm EDT
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Cartier Strap broke 4 times and no service at all from Cartier!

I have bought a Cartier Ballon Bleu in Cozumel, Mexico. In the first few months the strap just fell off my arm. I took it to the shop where I have bought it and they repaired it. After a couple of months the same happened. They have repaired again. When it happened the third time in 1 year! They have sent it directly to Cartier in Mexico City and apparently it was a known problem in the Ballon Bleu line of Cartier. They repaired it and after a couple of months it happened for the 4th time. I wrote Cartier Mexico and they just send me back to the shop where I had bought it in the first place. Today it felt off my arm for the 5th time. Does anybody know how I can get to somebody at Cartier who will listen to this and actually solve this? Pease write me [protected]@yahoo.com I would be very grateful for that and in the mean time I will use my Swatch which is a lot better in quality.

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Mrs Miriam Tam
HK
Oct 20, 2011 11:28 am EDT

Does anybody know how I can get to somebody at Cartier who will listen to this and actually solve this?

I took my Santos to HK Cartier repair centre for a change of battery. I was urged to get it back several times. When I finally went there for my watch back, I was stunned at the message that my watch only ran for 2 days after it was delivered to the counter for my pick-up. What a joke!

Is the French Headquarters management too busy cutting staff to attend to complaints from all different parts of the world?

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2:31 pm EDT
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Cartier Poor Service

My (now) wife and I bought a set of wedding rings at Cartier costing several thousand dollars. we told them when our wedding was and they said they would resize and engrave our rings prior to the wedding in 3 weeks, the work would only take 2 weeks. after several phone calls near the end of the 2 weeks, still no rings. it wasn't until my wife went to the shop the day BEFORE the wedding that she found out they were NOT in the workshop, she had to go to the workshop and wait for them to be done. She was then told that the wedding rings do NOT come with a box - what then? a zip-lock bag? do NOT buy from this company - so sad a seemingly prestigious brand treats customers like this - buy Tiffany or some other brand!

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11:26 am EST
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Cartier Stolen Ring

16th Jan 2011, I took off my wedding ring to wash my face before rushing off to the airport (LAX) and upon reaching the airport, found my ring missing. I called Portofino Anaheim immediately and cried for help. But the ring has gone missing. I'm very sure the chamber maid took it since she was already outside the door when we left. However, they denied everything. I wouldn't care less if it was a normal ring, but this was my wedding ring. I would make a police report or send this to a beurea if someone could please direct me to one.

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Cartier Taking your money and never delivering

I ordered an engagement ring from the Cartier collection, I was told it would take 3 months for delivery. Three days before Christmas, they said the ring is no longer made and hasn't been made for more than a year. They said I could buy something else or they would refund my payment within 30 days. Of course I want my money back, but to wait three months to tell me something they should have known immediately? That is fraud, at best; but THREE DAYS BEFORE CHRISTMAS!?! Do yourself a favor, DON'T BUY FORM CARTIER!

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Please help. I have been a Cartier costumer since 1985 and own several watches, jewelery a glasses. I recently sent in a pair in to get serviced and had one broken part and one that was bent but could be repaired. They send me a bill for $771 for the repair. There are three parts to there rimless glasses and they want to replace all three parts that should...

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About Cartier

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Cartier is a French luxury goods company that specializes in jewelry and watches. Renowned for its craftsmanship, the brand offers a range of high-end accessories, including leather goods and fragrances. Cartier caters to clients seeking premium, timeless pieces.
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Overview of Cartier complaint handling

Cartier reviews first appeared on Complaints Board on Apr 3, 2009. The latest review Love bracelet engraving defect! was posted on Dec 7, 2023. The latest complaint 2day express delivery was resolved on Mar 22, 2014. Cartier has an average consumer rating of 1 stars from 46 reviews. Cartier has resolved 4 complaints.
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  1. Cartier Contacts

  2. Cartier phone numbers
    800 0007 7775
    800 0007 7775
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    International
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    1800 011 333
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    Thailand
    +1 (800) 227-8437
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    +1 (855) 888-8798
    +1 (855) 888-8798
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    Canada
    +44 203 147 4850
    +44 203 147 4850
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    United Kingdom & Ireland
    +64 800 880 197
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    New Zealand
    +32 24 002 600
    +32 24 002 600
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    Belgium
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    +359 29 893 313
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    Bulgaria
    +420 800 144 269
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    Czech Republic
    +33 142 184 383
    +33 142 184 383
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    France
    +49 895 598 4221
    +49 895 598 4221
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    Germany
    +39 23 026 548
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    Italy
    +31 207 192 455
    +31 207 192 455
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    Netherlands
    +48 800 121 5549
    +48 800 121 5549
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    Poland
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    +351 213 302 420
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    Portugal
    +7 495 937 9025
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    Russia
    +34 900 505 403
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    Spain
    +90 212 296 1317
    +90 212 296 1317
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    Turkey
    +86 400 885 6618
    +86 400 885 6618
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    China
    +852 81 055 008
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    Hong Kong
    +81 120 301 757
    +81 120 301 757
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    Japan
    +60 323 035 088
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    Malaysia
    +65 67 320 181
    +65 67 320 181
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    Singapore
    +27 116 662 800
    +27 116 662 800
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    South Africa
    +82 15 667 277
    +82 15 667 277
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    South Korea
    +886 800 373 888
    +886 800 373 888
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    Taiwan
    +971 44 253 001
    +971 44 253 001
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    UAE, Middle East & India
    +84 12 065 286
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    Vietnam
    +55 113 759 3240
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    Brazil
    +1 (800) 227-8437
    +1 (800) 227-8437
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    Cartier Client Relations
    More phone numbers
  3. Cartier emails
  4. Cartier address
    Rue André-De-Garrini 3, Meyrin, New York, 1217, Switzerland
  5. Cartier social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Cartier Category
Cartier is ranked 9 among 298 companies in the Jewelry and Watches category

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