Casino Arizona’s earns a 4.2-star rating from 6 reviews, showing that the majority of patrons are very satisfied with gaming and entertainment experience.
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Fun night out at the slots
Had a great evening trying my luck at Casino Arizona's slot machines. The variety of games was impressive, and the atmosphere was lively without being overwhelming. Staff were friendly and the place was kept clean, which made the experience even more enjoyable. I didn't hit any big jackpots, but I definitely had a good time and the machines seemed fair. It's a nice spot for a casual night out if you're into gaming.
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Pros
- Diverse gaming options
- Live entertainment shows
- Multiple dining venues
- Rewarding loyalty program
- Convenient location
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Cons
- Limited geographic reach
- Intense local competition
- No on-site hotel accommodations
- Limited non-gaming amenities
Casino Arizona Complaints 1
I stayed at Talking Sticks Resort from January 28th to February 1st
I stayed at Talking Sticks Resort from January 28th to February 1st. The staff was not friendly. I booked a mountain view room and paid extra for it through Expedia. But when we arrived, they gave us a different room with a view of a roof. I have a video to show this. When I went to talk to the reception, the lady there was not nice to me. She said I must talk to Expedia if I want to pay another fee for the mountain view room, even though I already paid through Expedia. I was so upset that I started crying in the lobby. Then the casino manager came, he was kind and gave me the keys to the correct room.
After checking in, they charged me a resort fee for the pool, gym, and restaurants, but everything was closed except the pool. There was no housekeeping because of the virus, so I had to clean the room myself.
When I got home on Monday, I saw a $500 charge on my card. I called them, and they said it was for smoking in the room. But we did not smoke. We left marijuana on the table, which is legal in Arizona, because we could not take it on the plane. They are saying we smoked, but that is not true. They claim to have pictures of ash, but they will not show me these pictures, which I find strange.
I have tried to speak to a manager many times, but only the front desk calls me back, telling me I need to speak to a person who is always out of the office. They say this person will be back next week, but I have been hearing this for three days. This person seems to communicate with the staff about my issue but does not respond to me. I asked to speak to a GM or someone higher than this person, but they say there is no GM or anyone else to talk to. They suggest I dispute the charge with my bank.
I am considering posting my experience on ComplaintsBoard.com to see if that will help resolve the issue.
Is Casino Arizona Legit?
Casino Arizona earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Casino Arizona has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Casinoarizona.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Casinoarizona.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Casino Arizona and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Casino Arizona offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
About Casino Arizona
I'm sorry, but I cannot directly access content from external websites or links. However, if you need assistance with how to file a complaint against Casino Arizona, I can provide you with general guidance on the process. Here's a prompt that might help you:
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If you've had a negative experience with Casino Arizona and wish to file a complaint, it's important to follow a structured process to ensure your concerns are addressed appropriately. Here's a step-by-step guide on how to file a complaint:
1. Document Your Experience:
- Write down a detailed account of your experience, including dates, times, and any relevant details that can support your complaint.
- Gather any evidence such as receipts, emails, photographs, or witness statements that can corroborate your story.
2. Contact Casino Arizona Directly:
- Start by reaching out to Casino Arizona's customer service department. You can find contact information on their official website (https://www.casinoarizona.com).
- Explain your situation calmly and clearly, and ask for a resolution. Keep a record of all communications for future reference.
3. Escalate Within the Company:
- If the customer service team is unable to resolve your issue, request to speak with a manager or someone higher up in the company hierarchy.
- Provide them with all the documentation you have collected and ask for a formal response.
4. File a Complaint with Regulatory Bodies:
- If your issue remains unresolved, you can file a complaint with the appropriate gaming regulatory body in Arizona.
- Contact the Arizona Department of Gaming or the National Indian Gaming Commission, which oversees tribal gaming operations.
5. Seek Legal Advice:
- If the matter involves a significant issue or a large sum of money, consider seeking legal advice from an attorney who specializes in gaming or consumer protection law.
6. Use Online Platforms:
- You can also file a complaint on online platforms that allow consumers to report issues with businesses. This can sometimes prompt a response from the company.
7. Keep Records:
- Throughout the process, keep detailed records of all communications, including emails, letters, and phone calls. Note the names of the people you speak with and the dates of communication.
Remember to remain professional and courteous throughout the process, as this will help you in getting your complaint taken seriously and addressed in a timely manner.
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Please note that this is a general guide and the specific steps may vary depending on the nature of your complaint and the policies of Casino Arizona. If you have specific details or requirements from the website you mentioned, please provide them, and I can tailor the advice accordingly.
Overview of Casino Arizona complaint handling
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Casino Arizona Contacts
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Casino Arizona phone numbers+1 (480) 850-7777+1 (480) 850-7777Click up if you have successfully reached Casino Arizona by calling +1 (480) 850-7777 phone number 0 0 users reported that they have successfully reached Casino Arizona by calling +1 (480) 850-7777 phone number Click down if you have unsuccessfully reached Casino Arizona by calling +1 (480) 850-7777 phone number 0 0 users reported that they have UNsuccessfully reached Casino Arizona by calling +1 (480) 850-7777 phone number
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Casino Arizona address524 North 92nd Street, Scottsdale, Arizona, 85256, United States
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Casino Arizona social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 19, 2024
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