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CB Gambling Casino Rewards Not paying my winnings
Casino Rewards

Casino Rewards review: Not paying my winnings 94

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Author of the review
2:21 am EST
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won 1800.00 asked for proof and sent them this sent me an email saying they go the info and they are processing the withdrawal and then the next day my account is locked my account and no payment. Here is the letter I sent them.

find it really funny you say I'm not welcomed but I have an ad that was sent to my home with my account Username info for Captain Cook Casino.

I have emails from you. Some as new as March 5th say come get this bonus and you have even called my cell phone many times to tell me about offers and to check my email they deposited Bonuses for me but now you claim I'm not welcomed to play because of a bs charge back you claim I did? If I was not to play why would you guys be sending me this stuff? In a court of law you will look pretty stupid, as you are the ones asking me to play and then when I win and after you said you are processing the withdrawal you lock the account.

When they ask you produce records on my account it will also show I have played before and the account was never locked. The company will look like they don't want to pay out on a person that was given 50.00 and played thought it like required and won 1800.00 US from you.

Here is the snap shot of the photos I took of the withdrawal and other pictures that support my case against Casino Rewards and Captain Cooks Casino

This is a closed case, as soon as I present the evidence I have and I will win in court as I never tricked my way to play on this casino and I did nothing wrong.

So I suggest you send this to your legal team, as I spoke to a friend that is a lawyer and he said I could represent this myself and win as I have all the proof to win and I will also get the News Paper, News Sites and News Stations involved to show how you guys work and cheat players out of money and can find may others that will testify the same thing happened to.them

You guys are going to look unprofessional in court and risk management is going to look like they have no clue what they are doing..

I have included 9 photos that more then prove I was asked to play and that there was no issues till I won and wanted to withdraw the funds I won. The chat logs from your people talking about my winnings and they asked my name and phone and birth date and 3 different emails from you stating you got my info and you will be paying me.

You would think red flags would pop up on a non welcomed user? I even had my password reset on my account by you customer service department. went from a bronze to silver member on Casino rewards program.

You have no chance of winning this case and I would suggest you pay the funds as you will loose a lot more then I won in legal costs for me and yourself. It's up to you

You have one week to get back to me and if you don't I will proceed. I was told by a lawyer I have to give you fair time to get back to me on this matter

Evan

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Charles watamaniuk
Baltimore, US
May 28, 2024 7:25 pm EDT
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This casino is a pure scam. I mean pure scam! They do everything to make sure you can't get free spins on games that I have played for years on end. I know everything about the games I know when they cheat and when they're being controlled. I've constantly asked him for fair play and all they do is think it's a big joke and laugh about it. These games cannot take winning symbols out of themselves. Only casino employees can do this. Only casino employees can remove the scatters out of the game like they've been doing on all of these games, including all the brand new ones that they claim are hot paying anything to steal people's money. People need to complain to the gaming commission board because this is ridiculous that the stealing people's money and getting away with doing it. And zodiac casino is one of the worst casinos in their chain of casino. They steal so badly. It's not even funny, even right in front of your face with malfunctioning games, stealing wins that land and then they disappear absolutely disgusting. Everybody just needs to stop playing in here and then this way to have no choice but to close down and stop stealing from people.

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Ma andreou
Toronto, CA
May 26, 2024 11:16 am EDT
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So, I've been fighting against CASINO REWARDS for a few months. I've been catching them riging games. I started recoding my gaming sessions since they started rigging games starting 2022 when gaming commission of Ontario made it so that player's could not stop the reels on any slots game. So casino rewards took full advantage of this, knowing if the player couldn't stop the reels, then they can't stop on scatter symbols for...bonus rounds or to trigger free spins. So what they are doing is...I noticed every 4-5 spins, on ANY GAME, they are resetting the game reels and the exact same non winning symbols keep coming up. This means, you can't win not only anything, but especially free spins!

Now they keep claiming that it's not them. They claim this is MICROGAMMING that is in control of all games! They claim, and I quote " microgamming employees " are the only people that can control, or modify any games. It's funny because, no matter which one of my 10 casino accounts I play in, when I login every morning, I have no problems with any games for about 5 minutes! Once the casino gets an alert that I've logged in...a casino employee is assigned to monitor my account ( control the outcome) the games start jerking, pausing, running slow...and winning scatter symbols start landing for free spins and then disappear for a loss of free spins. Before agco starting taxing this company to operate in Ontario...I had absolutely no problems with any games. I could win free spins all day long on any game. Yes, they didn't always pay big, but they came up fairly always. Knowing that the player can't stop the reels, if they keep resetting the reels for the same outcome loss...they know 100 percent you will not get free spins or anything! Every time my play through bonus money finished, where I can cash out a bit of money, that VERY SECOND they shut down the entire system! So not matter what game or bet amount you play...they take your money until it's gone! If you push that cash out button...leave it till it is sent to you...they also shut down the system if you cash out and they will take every penny of your money. No they claim this is just a big coincidence. yet this has happened to me for 2 years straight...only after agco stepped in. Every single time I've played, not matter which accounts, in multiple accounts per day, with multiple deposits on all the same exact games!

I'm sorry but, luck and random do not! Operate like this... coincidentally. It's called random, because the same things don't keep happening over and over. Many times I do hit finally on free spins... it either disappeared the scatter symbols to cheat me...or u hit it big in the spins...the game flickers or says " a general error occurred " boots me of the game..when I reload the win is not there!

So I started questioning them . They claim there's no records in their system that this occurred! So I tried to pull up my gamecheck records in my account and all of them are gone! I've asked the casino for these records as proof...and they claim and I quote " there was a system error " all of your game records can't be retrieved. So they deleted my records for proof of game manipulation, I only have my proof on my video recordings. I sent them to agco but they don't do anything to have my stolen money returned. They make too much money off casino rewards and won't cause any disruption that cost them from making money. I've put my reviews on TRUST PILOT.COM about them deleting my game records but nothing is done.

Bottom line...#casinorewards and #microgamming are manipulating and rigging games to steal people's money...and the #agco that's supposed to be there to stop this from happening are not doing anything about it.

SAVE YOUR MONEY...DONT PLAY IN CASINO REWARDS. You will be sorry and out hundreds of thousands of dollars due to game rigging as I am!

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Frauded player
Burlington, CA
May 23, 2024 1:05 pm EDT
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People, i understand your frustration. I've been dealing with it for years and i can tell you this is exactly what you have to do.

Number 1 .. Trustpilot the review site is helping this fraudulent casino. See the problem is when the casinos rating gets to 85% bad reviews, trust pilot has to drop them as a client. So what trust pilot is doing is every time it hits 80 to 81% bad reviews they start going through and flagging and removing people's genuine reviews to help this casino and to also pocket more money from casino rewards.

The only way you're going to put a stop to the fraudulent stuff going on is you have to start going in there and flagging all the fake five-star reviews the casino rewards is posting themselves.

Number 2... You have to contact the better business bureau in america because that's where this trust pilot is located and keep complaining to the better business bureau of the unfair practices that trustpilot is creating. They are discriminating against people's rights and against their genuine reviews, they are aiding in a bedding this casino defraud players out of money willingly and knowingly.

Number 3.. You got to keep contacting the agco that's the ontario gaming commission and keep sending the complaints about the fraud and the game manipulating the casino rewards is doing to the players and i know because after 2022 once the agco stepped in and made rules where you cannot stop the reels... All of a sudden no matter what game in there they all cheat and they steal your money even if you deposit $500 it is gone in less than 10 minutes. I record the gameplay and i see this happening numerous times with the fraudulent activity.

You got to keep complaining to the better business bureau and to the agco if you want a chance for this casino to be shut down there are fraudulent casino they are ripping people off the government knows this and the government is turning a blind eye because they are making tax money off it you have to keep corresponding with doug ford justin trudeau finance minister of canada better business bureau and flag everything that you can and trustpilot.

Https://youtube.Com/shorts/fuhujm2io48?si=gxmxfpuda_dfmdf4

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Scammed player
Toronto, CA
May 20, 2024 9:03 am EDT
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This is beyond wrong. Was playing for 8 years straight. All these games all they're doing is resetting their reels every couple spins to give the same non-win patterns. They've taken out all the scatters out of the games to make sure that you can't land on any free spins or bonus features and all they do is keep stealing people's money. Every time in the past if I've got lucky enough to cash out money, all they do is shut down the system and they just steal and steal and steal and keep taking and taking and it's only very coincidental. This all happened in 2022. Once the agco put in place that the players of Ontario couldn't stop the reels themselves. They took full advantage of it to steal from players. Now players have had no fair chance agco claims is to protect the players from spending money yet since then I know personally I've lost hundreds of thousands of dollars because of this ridiculous rule and I'm sure agco is pocketing they're kickbacks from it so sickening it is for both of these corporations to do to people.

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Frauded player
Burlington, CA
May 23, 2024 1:08 pm EDT
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I'm having the same problems with casino rewards day after day and deposit after deposit. They're just stealing. If there's a bonus money playthrough on the money, it'll pretend to be fair and you watch. Keep an eye on it because you'll notice as soon as the playthrough money gets to around $5 or less. All the game shut off and nothing will pay anything. If you happen to get lucky enough to break even and cash your own money out, you'll notice the second you push that cash out button. Every single game shuts down and they steal everything until every penny is gone and if you go and reverse that money. Good luck because it's already told the system you tried to cash out and they will steal every single penny from you. I agree you got to contact the better business bureau. I have done that myself. These guys are such frauds and I've had a lot of problems with trustpilot flagging and removing my review to help this casino out so I know how frustrating it is

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Jason klowski
Toroto, CA
May 17, 2024 11:18 am EDT
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Casino rewards is just fronting people and it's making it harder because anytime anyone is putting any reviews on #trustpilot.com trustpilot.com has invested interest in this company and every time it reaches 80% bad reviews which it is that it starts deleting the one star reviews saying that they can't verify that the people are real even the people send proof of purchase. Both of these companies are fraudulent and they both need to be investigated because what they're doing is stealing from people and it's just so very sickening. All kinds of proof out there on YouTube with videos showing the fraud taking place. If you don't believe me, check on trustpilot.com yourself. Put a bad review and see how fast it gets flagged and taken down even if you have proof of purchase. Also take a look because all the fake five star reviews that keep being posted even if I flagged them, they do not remove them and trust pilot is more than aware that they are false written by the casino themselves and they do not ask for proof of purchase guaranteed. They really need to be investigated both of these companies because it's very sickening what is happening

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Frauded player
Burlington, CA
May 23, 2024 1:08 pm EDT
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rewards day after day and deposit after deposit. They're just stealing. If there's a bonus money playthrough on the money, it'll pretend to be fair and you watch. Keep an eye on it because you'll notice as soon as the playthrough money gets to around $5 or less. All the game shut off and nothing will pay anything. If you happen to get lucky enough to break even and cash your own money out, you'll notice the second you push that cash out button. Every single game shuts down and they steal everything until every penny is gone and if you go and reverse that money. Good luck because it's already told the system you tried to cash out and they will steal every single penny from you. I agree you got to contact the better business bureau. I have done that myself. These guys are such frauds and I've had a lot of problems with trustpilot flagging and removing my review to help this casino out so I know how frustrating it is

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Mb.mb
Thunderbay, CA
May 15, 2024 10:12 am EDT
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So. Casino rewards is getting a lot more smarter!

Now when people post their bad reviews on trust pilot...casino rewards is flagging the reviews and trust pilot is removing them. They are asking the reviewer to send proof of purchase to have their review reposted. Now, casino rewards keeps changing the Receipts they email to SHOW on the receipt.. " TOYLE REWARDS " INSTEAD or showing " CASINO REWARDS " so trust pilot says this is not a real receipt and that it does not show proof of purchase, and they refuse to post your review back online! This is just another sneaky scam that casino rewards is pulling.

For one) if you Ontario players are getting cheated by this casino, you need to post reviews about it on trust pilot. 2) you need to send a complaint to the AGCO Ontario gaming commission board.

Agco knows since they started taxing this casino to operate in Ontario that they are rigging games to steal from players to be able to afford the taxes they have to pay! IGAMING is whom they let operate with these casino's to protect them and let them steal from us! There's is a ton of proof on YouTube alone with some things they do to steal and manipulate their games! People have to band together and put a stop to this extreme crime that's happening. This is wrong that they get away with cheating people out of their money!

https://youtube.com/shorts/fUHuJM2iO48?si=xPApnM9jHT7IZoyV

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Just mcavery
Guelph, CA
Apr 12, 2024 6:23 pm EDT
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Casino rewards are just thieving [censored]! I really don't understand how the government of this country and the #AGCO can turn a blind eye towards all the fraudulent activity. The game manipulating and stealing that this so-called casino corporation is doing to the players.

#trustpilot.com every single day there is a brand new 234 one star reviews over this company at this casino and what they are doing to fraud people out of their money. If you do ever get lucky enough to win a little bit of your own stolen money back, the casino turns around. Shuts down every game in there until you spend five times the amount that you cashed out as soon as the bonus playthrough is done, all of a sudden every single game no matter what. Better amount no matter what game you play it just steals and steals and steals till it takes every single penny from you. If you do decide to cash out, whether you deposit more money or whether you reverse it once you push that cash out button, the casino shuts down every single game in their casino until they steal every single penny back as well. How can the government of Canada and how can the agco claim that they've made changes to protect the player when all they have done is give this casino full control to steal from people. This is all it is is just organized crime and they need to have a class action lawsuit placed against them. They need to have to be forced to pay back all the stolen money to the Canadian players. Then they need to be thrown in jail. This is so sickening what this casino does.

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J.l.k
Northbay, CA
Mar 22, 2024 2:00 pm EDT
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I am finding it so very odd... There are so many bad one star reviews per day going on #trustpilot.com about #casinorewatds.com cheating people out of their. Game manipulation and rigging to steal their money over and over day after day. How is it that the AGCO in the Canadian government are not looking into this fraudulent casino group? There is just proof coming out of everywhere of the fraudulent activity that these guys are doing. I don't know why the government and the AGCO are protecting this fraudulent casino? I found multiple videos on YouTube with proof of the fraud that's going on in this casino and nobody seems to want to do anything about this. Why is that?

https://youtube.com/shorts/fUHuJM2iO48?si=J_u7f8MXZq-q2BeW

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CasinorewardsFRAUDS
Overthere, CA
Mar 14, 2024 12:42 pm EDT
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The problem is #casinorewards.com is gotten to the point that they are really manipulating the crap out of their games that keeps stealing from Ontario players.

#agco does not intend to do anything about this. I myself even have sent proof of the manipulation that is going on with this group, #trustpilot.com has also has invested interest in this casino and is removing all the one star reviews that players are leaving to be able to help out this casino hide their bad reputation and steal from more players.

The only way that anyone will ever look into this casino being fraudulent and stealing is that the players that keep getting robbed from these guys need to start calling their credit card companies and calling their bank and having any of their deposits disputed. Then and only then if enough people do this the banks and credit cards will notify the government as to why this is being done and that's the only way that the government of Canada will step in and do something about these fraudulent casinos once and for all that are robbing all of us out of our hard-earned money day after day with manipulated and rigging game, especially when people record their gameplay and have proof of it happening. AGCO is one big corrupt company that has their hands in the casinos pocket along with trustpilot.com.

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TotallySCAMMED
Mississauga, CA
Feb 18, 2024 8:52 pm EST
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This #casinorewards is just scams. They cheat and fraud their players with the help and protection of #AGCO and #Paul burns runs the agco. Casinorewards manipulate all! Games and steal money from player's! Every time I've played and won a big amount of money, the game freezes and boots me off. When I return to the game my wins are not there and casino claims it never happened. They should all be on jail including the employees of the AGCO.

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Mugsybabe
Calgary, CA
Jan 09, 2024 12:00 pm EST

Definitely a scam. I am a diamond player as well. They promised a personal vip ambassador for top tier players which does not happen. Then on your birthday you are supposed to receive a gift. Some websites state it will be a gift equivalent to 2500 dollars. They sent me a card last week telling me to log in on my birthday for a surprise. Today is my birthday and guess what the gift is……… 27.50 bonus money. Lower tier's are supposed to receive bonus money. VIP top tiers are supposed to get all these gifts and experiences and they receive nothing. I have spent thousands and won nothing. The least they could do is honour what they clearly state their perks are.

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TotallySCAMMED
Mississauga, CA
Feb 19, 2024 2:39 pm EST
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Replying to comment of Mugsybabe

https://youtube.com/shorts/wWaoWEUN_CM?si=DWo_R7uakok-dY-K

You guys want to see real fraud and game manipulation? Check out these YouTube videos and look at the reviews on #trustpilot.com

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CasinorewardsFRAUDS
Overthere, CA
Mar 18, 2024 3:45 pm EDT
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Replying to comment of Mugsybabe

https://youtu.be/OkoKnFDlsEU?si=pV3sD_9ZmizOpBos

See cheating and fraud for your own eyes.

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J.l.k
Northbay, CA
Mar 22, 2024 2:02 pm EDT
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Replying to comment of Mugsybabe

https://youtube.com/shorts/fUHuJM2iO48?si=J_u7f8MXZq-q2BeW

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Ma andreou
Toronto, CA
May 26, 2024 3:21 pm EDT
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Replying to comment of Mugsybabe

This casino with help from the game provider #micro gamming and the reviews site #trustpilot[removed by editor] are scamming Ontario players out of millions! Micro gaming is helping manipulate the games to steal money, trust pilot is making sure that #casinorewards reviews do not go above 85% 1 star. Because casino rewards is a paying customer...if the reviews go beyond 85% bad, trust pilot has to drop them as a client. So they are flagging and removing ALL new 1 star bad reviews to keep this at 81% and lower, so that they can keep lining their pockets with cash. They are letting fake and false 5 star reviews stay up, knowing that it's the casino posting them! Check it out yourselves. You will see a bunch from France, posted all around the same time and days. Casino rewards claims its the employees of micro gaming that modify and control these games. Yet anytime your bonus cash balance becomes cashable...they shut down the system and steal all your money. I know this because I've been a customer for 20 years. It's happened every single time I deposit and play. 5 times a week for 20 years. Also when you do get lucky enough to beat them and cash out...the very second...and I mean! The very second you push that cash out button, they shut down the system and cheat every last penny from you. No matter what. If you do leave the casino with a cash out..beware! They will steal every penny you deposit until they receive back...the money you cashed out PLUS 5 times that in return...before they will turn the cheating software back off and try and trick you into spending more money. Also in 2022 the #AGCO implicated new rules. They started taxes this casino to operate in Ontario, and stopped the player from being able to stop the reels on the slot games. Casino rewards took full advantage of this, and really started cheating us players by constant reel reset every 5 to 7 spins, giving the same non win patterns. These guys call it just bad luck string of bad luck, Tell you that you're just having bad luck. That it's all just the coincidence of everything i've just said. Yet your bank accounts is otherwise. Even with video proof as I record is my game play, Because of the constant game manipulating. I have landed so many times on jack pots, Free spin features... And as soon as it comes up, A big message pops up on the screen...( A GENERAL ERROR OCCURED ) Then the game boots you off. Once you return to the game guess what? All of those winds are not there. When you question The casino, They claim it never happened and it does not show up in their records. When you check them my play check portion in your account, Guess what it doesn't show either. These guys do nothing but steal and fraud.The players of ontario. And what makes it worse, Is that trust pilot is helping them. micro gaming is helping them. And worst of all, The a g c o who is supposed to be there to protect the players, They know what's going on and they're helping them the most. I have found a bunch of videos on someone's YouTube page. It displays just some of the cheatingcthey have done to people. Links down below. The name is. R.S ( RISKY SLOTS ) @canadianguy99

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Casino Rewardless
Windsor, CA
Dec 10, 2023 10:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Casino Rewards is a recipe for loss, despair and self,'loathing. They relentlessly email requesting endless deposits, while paying little to nothing at all on almost every occasion.. I have made thousands of dollars in deposits over the years, only to be mislead and heart broken. The appropriate name for this corrupt casino business should be casino punishments. Don't do it.

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CasinorewardsFRAUDS
Overthere, CA
Mar 18, 2024 3:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

https://youtu.be/OkoKnFDlsEU?si=pV3sD_9ZmizOpBos

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Derek Grobb
, US
Jun 14, 2023 11:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It’s an inside job

I have the evidence

About casino rewards

Scams on players first incident with me happened almost two years ago there staff made an email up edited me email to there fake one and had 2600 of my winnings of my withdrawal going into there email for e-transfer I have the screen will attach the below

Incident #2

Couple days ago

Had 900 withdrawals pending

Today I find out there’s multiple account under me

And they closed that casino account down too my 900 withdrawals from me

I now have evidence the staff customer service agents are creating multiple accounts on players profiles which then goes against there regulations so they have to close the account down they have now transferred and funds associated with that account into a private account then withdrawal to an email that get deposited into there personal account

It’s the staff

So any one that has there account locked funds or withdrawals taken

From them havd been scammed by employees of casino rewards online sites

Villento

Captain cooks

Classic

Yukon

Luxury

The list goes on

It’s not the player it’s not gigadat or interact

There own [censored]ing employees

I have the evidence

Which will be sent to there commission board

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Jennifer L Cline
, US
Nov 28, 2023 7:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Did you get any results from the casino I need help collecting 30 grand from them and would like to touch base with you on getting my with drawls from them I need your help and am willing to pay for it even when I get the 34 grand not with drew from them please contact me at my email address clinejennifer81 that's gmail and its four oh three nine nine two fifty nineteen its Canada and am looking to make a stand and make them pay and need help and am willing to pay good money for good help contact me please I need your help here is attached proof of this and its exactly what happened to you happened to me also here is my proof thanks for your time willing to make this worth your while I really am

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Mine.e
Mty, MX
Apr 04, 2023 4:55 pm EDT
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SAME THING IS HAPPENING TO ME SAME AMOUNT OF MONEY they locked my account confiscated the money!

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Ashxxxxpissed
, US
Aug 31, 2023 6:17 am EDT
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Replying to comment of Mine.e

Same thing wont release my money firs time 7500 want id and my phone bill and visa numnber my account was in errers i didnt owe any money also this time 4200 wants a void check

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Jespal
Ottawa, CA
Mar 05, 2023 3:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

R.S ( risky slots ) on YouTube. U will see what these guys do to cheat player's

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Ghost6537
,
Feb 16, 2023 9:16 pm EST

I played for a lot of money and believe the chances to win are so small. And they giving [censored] bonuses. You can better go to real casino.

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No payout
, US
Feb 05, 2023 3:07 pm EST

There doing the same to me. Definitely need a class action.

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Brad Priest
, US
Mar 10, 2023 10:12 pm EST

Me too been waiting over a week for 500$

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renzb22
BOP, NZ
Jun 13, 2023 3:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Did you get it?

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Larry Hallett
, US
Feb 02, 2023 6:03 am EST

I tried to collect 25,000 and they held the money from me 3 week,s later they put the money back into my casino account saying that I gave the wrong banking information which is [censored] so I just spun the money out then they sent me a email saying that I could collect the money and I had the right Bank info after I spun it out there nothing but a scam stay away from that casino

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CasinorewardsFRAUDS
Overthere, CA
Feb 22, 2024 1:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You guys should check out #trustpilot.com reviews for #casinorewards.com

Every single day there is one star bad reviews being put on because of the theft, the fraud and the stealing the game rigging and manipulation the casino rewards is doing to the players. Especially players of Ontario. What's the AGCO started taxing casino rewards to operating Ontario. They've taken it out on the Ontario players by rigging, stealing and scamming the players to be able to pay that tax money back. Somebody needs to start a class action lawsuit against this company. I wish there was a lawyer out there that represented this sort of stuff that would open a class action lawsuit because this is ridiculous.

Also, you can see the casinorewards.com is paying somehow not only to trust pilot to make sure that they're bad reviews keep going down. It was over 80% and counting but every single time a bad review gets put a whole bunch of five star reviews all of a sudden keep popping up. If you look, you'll notice that there's a whole bunch of five star reviews that popped up from France multiple times a day for a week straight. Trust pilot is letting this happen and guaranteed. They are accepting payouts from casino rewards to make sure that it balances their bad ratings. If casino rewards was not Friday players, there's no way in hell that this amount of people and players would be saying all the same sorts of things and putting one star reviews. If they were fair and not corrupt, they would have 100% 5-star review rating.

These guys honestly need to be shut down and be thrown in jail. It doesn't help that the AGCO knows what is being done, but since they are getting paid by casino rewards they just keep their mouths shut. This is the same with trust pilot.com. somebody needs to look into these fraudulent companies and do something once and for all. This is so unfair to people that have their money stolen from them day after day.

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Evelyn Mina Toby
, US
Jan 30, 2023 1:00 pm EST

I would like to add also ..Last year I won 12k took out the winnings and was told will pay me 4k every week until paid in full ,then I was told I had used my other email account to log into captain cook I was not entitled to the winnings. I had only used the other email as the bonus was sent to both email accounts. But in the long run never got paid out. I hope and pray Casino Rewards are taken to court for their unprofessional Gaming conduct and every player is reimbursed of their winnings.

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Jennifer L Cline
, US
Dec 11, 2023 2:52 am EST
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Yes a class action lawsuit sounds wonderful to me also ( cline Jennifer 81 @gmail ) my email for whomever is in for class action lawsuit against zodiac casino or any other casino rewards group casino they have and won't pay up

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Kimberly Vongrad
, US
Jan 30, 2023 9:45 am EST

I was told I was in areas of 3000 and some now apparently having it paid and have 1109 for withdrawal for today .I'm being told to get ahold of risk management. Like what heck

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Mo Lam
, US
Dec 25, 2022 12:02 pm EST

What do I do to get my money ?

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No payout
, US
Feb 05, 2023 3:25 pm EST
Replying to comment of Mo Lam

did you ever get it?

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renzb22
BOP, NZ
Jun 13, 2023 3:10 am EDT
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Good question I want to know too

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Larry Hallett
, US
Dec 17, 2022 12:46 am EST

I believe it happen I myself won money from one of the casino,s linkt with them and they reject every email I've sent all I get from them is the runaround I'm so pissed off about this matter and I'm not sure what to do about it .. can someone please give me some information on how to collect the money I won I need information please

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Just cheated
Barrie, CA
Nov 28, 2022 3:56 pm EST
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https://youtu.be/CF88hAGNl_0

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myra constable
, US
Nov 19, 2022 8:55 am EST

Won 2000 dollars on 777 surge. Withdrew 1800 dollars and was sent confirmation of withdrawal. Waited for a week .no money. Sent numerous emails but told yes your money has been released but there is no money been deposited . Have emailed them again and was told an investigation will take two more business days. It is now the weekend.

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patches Trinkhaus
, US
Nov 14, 2022 3:15 pm EST

family has to starve due to funds being held hostage not even located in Canada

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patches Trinkhaus
, US
Nov 14, 2022 3:13 pm EST

won $4000 last week and told me to send proof of who i am, did that and the agents keep telling me its been released to me but then told to contact riskmanagement to release a hold on it, Lies lies lies. GOLDEN TIGER Casino

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myra constable
, US
Nov 11, 2022 6:14 pm EST

I won 1800 dollars was sent confirmation of withdrawal request and that it would take 1 to 3 business days to process. Five days later still no money received

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Fraudedplayers
Fort erie, CA
Nov 11, 2022 9:28 am EST
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So now I see casino rewards is absolutely in their glory. Since teaming up now. With iGaming Ontario, these new restrictions for all Ontario players and all of the casinos have it that the player cannot stop the reals their self. Or as they call it.. making a slam bet. So supposedly with the Ontario gaming commission, this is in place supposedly to protect the player from spending too much money or losing too much money. How do you figure that that's going to help the player in any way? Now? Casino rewards and all the other casinos have 100% control over all the games without giving the player. Any luck whatsoever.

Before when the player was able to stop the reels theirselves, that gave the player 50% chance to be able to stop the reels and actually win something such as, scatter symbols for the free spins, scatter symbols for the bonus. Now. You can't stop the reels so all these games especially that allow you to buy the free spins and bonus features. They just rob you even more.

Yesterday alone because of this, I bought the free spin feature at $50 per set, on Thunderstruck storm chaser. I bought these 40 times in a row at $50 each. Once out of the 40 times on this game, it paid me $30 back in wins. The other 39 times paid me anywhere from $3 win up to $7 win only. So this cost me in a matter of 1 hour $2,000 to do this. In total take out off all these free spins that I bought. Not even $100 back to me. Now if that is not fraud or unfair. Gameplay, then man I don't know what to tell you.

With these new restrictions and teaming up with I gaming Ontario, casino rewards is just loving this because they're take home is 100% knowing the player has absolutely no chance in hell at winning anything when they're in full control over your luck and over what they decide to let you win or not.

The only way that the player now in Ontario is ever going to have any kind of fair chance whatsoever in the near future, It's to keep emailing. Doug Ford Premier of Ontario and also the alcohol and gaming commission of Ontario. The one that is setting these rules in place to let criminal organizations run the entire market and to take people's money unfairly. This is just absolutely wrong that a country like Canada. What let criminals run the entire market to keep stealing from Canadian players.

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Benson7
Ottawa, CA
Nov 08, 2022 10:05 am EST
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Say no to #igamingontario. #organizedcrime. #dougford and #ontariogamingcommission are letting iGaming swoop in and controling entire online gambling for Ontario. This wouldn't be bad if it wasn't for the fact that they're making sure in the regulations that people the players cannot stop the slot machine reals their self. Leaving absolutely no chance whatsoever at fair gaming. All they want you to do is deposit your money and say thank you for giving us your money just like the OLG does. People have to complain to Doug Ford and a gaming commission board and say no to iGaming... And siesta Fair gameplay. How can the government and gaming board let one corporation run the entire market when they're organized crime in a fraudulent gameplay just got to stop. They're stealing millions from players just by the fact of not letting them stop the reels. Their self on these games gives the player. Absolutely no fair gaming whatsoever. People you need to complain. They have taken over all of casino rewards casinos. In the past. Casino rewards already was manipulating games and I guess now their karma has come back to steal from them because now I gaming is in control of them as well and all Ontario players are not going to stand for this and I guarantee now casino rewards is losing millions in losses because of these ridiculous rules and regulations.

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D.morto
Tilsonburg, CA
Nov 08, 2022 8:43 am EST
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As the comment below, don't panic about extra fees. If you truly didn't deposit, you can put a dispute with your financial institution about that. In my experience, my bank has reversed nfs for me when this stuff has happened. Also I was able to have the error corrected by disputing charges I never made

Now, in 2 weeks, igaming Ontario has taken over the full control of online gambling in Ontario. They are now in charge of casino rewards too. The fact that now they have Is put restrictions in place, For all Ontario casino platforms. Is this means, Even for casino rewards platforms for Ontario... The restrictions are the following..( the player's in Ontario cannot have quick spin feature,autoplay feature, or most important of all..the ability to stop the slot reels their self. If the play cannot stop the reels yourself, this takes all chances of fair play from the player.

Anyone can go online and pull up gaming restrictions for Ontario, Is there you will see the list of everything I'm talking about that has been put in place. The Ontario government, (DOUG FORD) alone with Ontario gaming commission, have put these rules and regulations into effect. They have given IGAMING ONTARIO full control over all! Casino's in Ontario. And I actually challenged the government and is an the Ontario gaming commission, To go ahead and pull up all my gaming records in the last 15 years and then pull up my gaming records in the last 2 weeks since this is changed... And tell me that the player still has a fair chance at winning anything. Hes winning anything. Because since this is changed in the last 2, I have not even been able to win one dime.

This is not the fault of casino rewards or any other casino that people play outside of Ontario, This is the fault of the Ontario government and the Ontario commission board.. People if you want this kind of stuff change back to the way it was before... You need to keep emailing Doug Ford and the Ontario commission aboard. Then and only then if enough people complain about this nearly complain about these new restrictions, Will it be changed to make it fair gaming for the players. Cause as of now the way these rules and regulations are, It gives the player absolutely 0 chance of fair play or winning anything. People, You need to let your voice be heard, And tell Doug Ford and the gaming commission of Ontario the people of Ontario will not stand then for this cheating is cheating regulations.

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Rappleton
Toronto, GB
Nov 03, 2022 9:58 am EDT
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The government of Ontario has made it that all of these casinos now have to run on a platform in Ontario, you have to have either your GPS location on, are they force you to download a Geo location app. Now Ontario has made it, that you cannot have anything such as... Autoplay, quick spin, and most important of ALL! THEY DO NOT ALLOW YOU TO STOP THE REELS ON ANY OF THE SLOT MACHINE GAMES, IN ANY OF THE CASINOS RUNNING IN ONTARIO. It was hard enough before to have a fair chance when you could stop the real, but at least you got a 10% chance. That was the only way to ever be able to get any bonus or free spins in the games is by stopping the reels. Now the government of Ontario, #dougford has just given all these casinos a license to fully fraud and steal money from the players 100%. Without having these options and having the option to be able to stop the reels yourself to better your chance at actually having fair play, he has given the casino's full opportunity to steal even more. This is downright sickening and disgusting that he is letting himself and his rich buddies fatten their bank accounts by letting these casinos rob people even more. #igamingontario does the same thing with all their casinos. OLG does the same thing on their casino. All this is now is a money grab. They have ruined people's lives by putting these mandates in place for Ontario. They sat there for years watching these casino such as casino, rewards.com fraud and steal people out of millions of dollars and did nothing about it. Now they turn around, and they give them a full license to Rob and steal 100%. We need to get these old people out of the government before they run this country down to nothing. All these governments think about is how to fat in their own pockets and how to let criminal base organization casinos fraud and rob people of all their money. That's so sickening, #dougfordstealsagainfromcanadians.

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mustanggirl1966
, US
Nov 04, 2022 5:17 pm EDT
Replying to comment of Rappleton

I know right? I totally like the whole slam slot thing and now gone ...really sucks. Never mind not actually being able to reach a live human on chat

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CasinorewardsFRAUDS
Overthere, CA
Feb 19, 2024 4:29 pm EST
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The reason why #casinorewards is cheating the Ontario player's even more...because the fat [censored] Paul burns of #agco are taxing casino rewards now to operate in Ontario. So who do u think they're gonna cheat to pay these taxes? It's all fraud and agco is a big part of this fraudulent too.

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Evelyn Mina Toby
, US
Nov 02, 2022 9:50 pm EDT

Is it because of having double accounts due to not being paid

our winnings .

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D.dhal
Caren, CA
Oct 22, 2022 12:43 pm EDT

This is so unbelievable. What is going on in casino rewards. Nobody is looking into these group of casinos to see what they're doing to fraud everybody.

I've played for 6 years and year. For 2020, it was half decent. COVID-19 came along and the cheating really began the kickoff.

I always play these multiway games because they're exciting and is a good chance you have to win. Well, at least before COVID-19 came alone. It's just impossible. There's hundreds of symbols in these games such as, Betty's service, noble rat, Thunderstruck storm chaser, epic dragons and so on.

Theve made it hard to win spins now, being that they have removed at least 90% of the scatters of the game. Now they allow you to buy the free spins but every single time I buy them, they still between 50% to 100% of the money I spend to buy them. Now. This gets expensive when you're buying them at $5 and up. When I win the spins on $5 an up. They keep robbing me out of any fair winds for a whole year. Now. I'm going to have to send a complaint to The gaming commission and the United Kingdom. This kind of cheating and fraud has to stop. It's just wrong.

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shanteeroul
Marius, CA
Sep 30, 2022 2:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, iv've been playing and uploading on casino rewards for over a year, and they send me promos for new players here and there , which if a violating the terms is new players can only use those promotions. Why send it to somebody already signed up . I've won before, and was awarded my money, on Monday September 26, 2022 i won and tried to withdrawal 5500, i played some back and won 4200, and it said my withdrawal was going to take about 8 days in the email , then yesterday i got an email saying because of those promos and mutiple accounts that were made i will be terminated, all my accounts and whatever winnings will be also terminated. because of terms and conditions, But why cancel my accounts when im trying to withdrawal a large sum of money, and not when they were made , or when money was being deposited and played on those accounts if there was any playing on them .? if this is to happen and continue and i do not recieve my winnings , which i won from depositing 10$ on captain cooks casino on monday september 26,2022 , I will be getting my lawyer to contact casino awards, on my behalf and to let others know that casino rewards is a rip off and do not recommend them to sign up and or to deposit on these sites. Because i was stripped of my winning , if any terms were violated it was they advised more sign up offers and didnt not inform me until they had to payout, and letting money be deposited and played on accounts that werent acceptable. Thank You . Hope to hear somsething on this matter soon.

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mustanggirl1966
, US
Jan 30, 2023 1:57 pm EST

Multiple account don't matter. I have more accounts at all the Ontario CR's Sites and I don't have a prob. however, the changes iGaming has made take the fun right out of the game. It sucks. And to be honest don't think CR's care one bit

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Mine.e
Mty, MX
Apr 07, 2023 11:10 pm EDT
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They say its against their rules having multiple accounts, they dont want to pay my winnings because of that, which wasnt an issue before (for 14 years) now that they have to pay a bigger amount Their rules apply and its an issue, but it wasnt when you were depositing!

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Rebecca Thibeau
, US
Sep 10, 2022 7:06 am EDT

I also won $10,050.00 and they processed the withdrawal for 40 of the 48 hours and then blocked my account completely. PLEASE HELP!

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No payout
, US
Feb 05, 2023 3:24 pm EST

did u ever get paid?

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Whoknowswhytheycheat
Ottawa, CA
Sep 08, 2022 3:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

#betty'sfullservicemultiways #microgaming game manipulation. #cadinorewards.com/game rigging. I have complained to the casino every single day since I played in here on this game. Betty's full service multiways. They just keep absolutely frauding me and stealing my money. Since May 1st of this year once I actually told them I was awarded just a little over $200,000 for being disabled in a bad car accident... That's when the real stealing began and I mean began. This game I know it very well. They removed 90% of this scatter heart symbols out of the game which takes away. Any chance of winning anything. You can buy the free spins right by them for 500 $750 and $1,000 at a time which is $10 bet, $15 bet and $20 bet. Once doing that they absolutely steal the money. The game starts resetting in the middle of the free spins and by the time they're done you might get $100. Maybe $50 payout and it happens constantly over and over all day long every day. By the time you finally get to win a free spins fairly it does the same thing and it robs you of your money. I've stopped it on big wins numerous times just to have the symbols last split second swapped a non-winning. This has happened to me many times. I stopped it on six scatter hearts and seven scatter hearts. Then they end up ghosting and disappearing last second. Now they're rolling. The reels backwards their long real rolling past what you stop it on and it just keeps going on and on. Once you deposit and they steal money, you have to redeposit in hopes that you'll be able to get that money back. Then they steal that money and you have to keep the posting to the point. Now. Within a matter of under 4 months they've ended up stealing over $200,000 for my disability money that was supposed to be for my family and I for life. I'm not even going back for the 15 years that I've been with this casino and the robbery that has went on. Not once in my life playing in this casino. Have I ever cashed out one single penny of the casinos money. This is just absolutely sickening I've talked to the casino so many times about this and all they do is lie about it and say there's not changing anything in the games. They're not doing anything to rig it. I pleaded with them. I'm to the point now I have to end up trying to approach the British media to see if they'll cover a story on these guys because this is just sickening between the casino and the game provider. I don't know which one is the one rigging these games but it is just absolutely sickening. They may not be religious but I guarantee God is real and he does watch what goes on. And believe me I paid the price of my life for my mistakes. So whoever is doing this is in for a world of pain. This has to stop whether they stop it on their own or they're stopped by the government itself. It's got to stop. They have to return this stolen money one way or another whether they do it at the goodness of their own heart or whether I proceed to the media and government and then to lawsuit. After that. There's enough gameplay that shows everything I say is true. My bank account shows everything I say is true. I am just sicken by this whole mess. They never were this bad before 2020 but of course once covid19 came along. Sorry the game rigging and it's not just Betty's full service. Multi Waze now I've noticed it on so many other games. Before I discovered that they were rigging and cheating on this Betty's full service multi waves. I just figured the last 15 years. I just maybe had bad luck. That's why I was losing until I started actually watching what was going on with the games. Would disappearing symbols jerking symbols error messages if you win? The list goes on and on It's got to stop

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Verycheatedplayer
Brampton, CA
Aug 17, 2022 7:28 pm EDT

Casino rewards is manipulating every single game in there. I watch stopping on winning symbols that last split 2nd jerk and turning to non winning. Winning. They remove all scatters from these games now so that you have 0 chance into winning the free spins so that they force you into buying the free spins. Once inside the free spins that you buy they rub you in there and you see the symbols change to non winning Just as they drop to steal money from you. I'm your. Just yesterday alone I bought free spin 6 times in a row at $250 each to each set all 6 sets in a row Paid exactly $2.50 when it was done. It is absolutely impossible for that to happen especially according to them that it is just random the game. These guys have the game run on an algorithm loop is rhythm loop is why the same exact non winning symbols and I mean exact keep coming up. The exact same 3 scatters. There are hundreds of symbols in these multi weight games There are hundreds of scatters in the multi weight game and there's hundreds of wilds in the multi weight game and yet the same exact non witting pattern comes up Every single day week after week for 2 years straight. They are just finding more and new then more and more ways to keep rigging these games. When you question them about it they claim that nothing has been changed in the game. These are games that you've played for years I know everything about the game and what symbols are in there. Are in there. Games do not make changes to themselves it is impossible for a game to make changes for itself for itself it has to be done by a human being. That human being is the one that is profiting from the theft. When you do get lucky enough to win a little bit of your own stolen money back and push that cash out button. Their system shuts down all games in all of their casinos so whether you deposit more money and play whether you reverse your winnings to play it will suck up every single penny because you pushed out that cash button. This is happened for 20 years now and they claim it's just a coincidence peris the coincidence. Wow a 20 year coincidence? I find that very hard to believe. They claim that their payout rate is 94%. I don't doubt it's 94% for the casino and what they're stealing from people is not for the player. It only seems to be random when it's in favor of the casino . There are nothing but thieves and with the help of #microwaving They're enabling the casino to run these programs to loop the games that come up with the same non winning symbols they're jerking their reels as you're stopping the reels on something you see the whole entire real swap last 2nd all entire real of non winning symbols the games that they play are just going on and on and on they are just stealing people's money. Somebody really needs to investigate through the game provider's data and files that catch them and what they are doing with these games including casino rewards This is gotten so bad since covid 19 came along and they're doing nothing but stealing thousands upon thousands from me daily in this manner and calling it random even when I watch it in front of My eyes happening even with recording it happening they have very big balls the do it once they're caught by the player they are very cocky and they seem to know that the government will do nothing about it and I wouldn't recommend any new players getting themselves into something like this because this is not a fair gaming site anymore take my take my advice this is from me from me playing 20 years there and being cheated out of millions

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Tyson Gladue
, US
Aug 16, 2022 10:33 am EDT

I was playing normal 60 to 90 cents winning upto 294$ then as i am spining the bet changed on its own to 60$ per spin without notice and then i contact support 1 min after not noticing it untill it said insufficient funds. spined like 4 times . told them what happened and they said i switched it or pressed max bet when i never did. and they cant do anything.

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J.dhillion
Oakville, CA
Aug 14, 2022 10:16 pm EDT

This casino brand is just rigging these games to steal money...iv played the same games since they came out...but the game provider and the casino are changing the game constantly to cheat. You stop the reels on wins, and then the symbols change to non winning last second. You push stop on the reels and it long reel rolls past what you stop it on just to cheat. They removed all the important symbols such as wilds and scatter symbols so that you can't even now win the free spins fair and square. This is not how these game were put out...the fact is, anytime you are able to find a way to try and win...they go and make these changes to make sure they steal your money. You can buy the free spins...but when you do buy them, over and over...every single set you buy, no matter what bet amount your on...the game steal more than 70%of what you spent. I buy the spins at $500 a set...it pays $26. I buy them 20 more times in a row...it pays between $12 - $67 only. When you do get the free spins ...once inside the reels start jerking, and winning symbols change to non winning and of course you lose again. These guys will not stop frauding people on this game... #Betty'sfull-servicemuliways. The more you complain to the casino...the worse they make it for you. They keep saying it's random but yet in all my casino accounts...it does the exact same things,pays and cheating. It's absolutely 1 BILLION percent IMPOSSIBLE that you can keep winning and buying the free spins on $10,$15,20 a soon or $1000 a set ..and getting the same payouts of $27 each set...over and over and over! Random does not follow the same pattern in a game that has hundreds of different symbols in it...it is absolutely impossible unless it is being programmed to do it. Plain and simple! These guys need to be investigated for this, it is not only illegal and wrong...but it is theft and ruining people's lives by stealing money and false advertising and misleading people. It is 100% being done! They know they are doing it and it needs to stop! They have stolen millions of dollars from me, in this same game...with their game manipulation. If the government has it investigated with a good computer analyst and goes to the casinos files and the game providers files... They will see that all of this is true of what I say and if the computer analyst is very good at their job they will find it. This casino will go out of their way to make sure they change the gameplay records and not get caught. They're already manipulating all these games as it is, so there's nothing to stop them from manipulating their files. People record their gameplay it is caught and recordings. I know that the casino installs malware on your mobile device to help make these games. Do this with the jerking and the pausing and the disappearing symbols to non-winning and the missing scatter symbols in the same exact payouts. After you spend $1,000 each set of spins and it pays you $37.69 for $1,000 over and over. Over you spend $500 on the spins and it pays you zero. It pays you $12 pays you $49 and this happens daily all day long and all of their casinos day after day month after month for 2 years straight. It's absolute theft. It's absolute fraud. It's absolute wrong and it needs to be stopped. All I can suggest is this casino if they don't know their employees are doing this or if they don't know that the game provider is doing this which they do know because I complain to them all the time about it. They need to find out who was doing it and they need to stop it. It's wrong and if they don't stop at the government needs to step in and investigate this because the Canadian players are getting absolutely robbed in the process from fraud. Back in the day they used to be a fair casino 2 years ago but in the last two years especially since covid they have went fraudulent. They are doing everything and anything they can to take your money at any cost. Even if it has a chance of them getting caught for it, they're still doing it and it needs to stop.

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Cheated player
Toronto, CA
Aug 12, 2022 9:47 pm EDT

Casino rewards cheap. I've been with them for 20 years and every single time I manage to cash out a little bit of my own money that has been stolen from me... The minute I push that cash out button if I reverse anything and try to play it, The system shuts down every single game. No matter what you play. No matter what. Better amount you play no matter if you buy the spins or not... It just steals the money. Is 20 years of doing this a coincidence? No, it is not. People have to be aware of the problems that they are going to face if they decide to open an account with casino rewards. In my opinion, don't bother with it. There's too much fraudulent activity that goes on in here. They jerk the reels in the games. You win the free spins on high bed amounts of 10, 15, 20, 30 $40 to spin and they pay you $6 wins after 20 spins constantly. It's just nothing but game rigging and fraud.

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