Cayman National Bank’s earns a 1.7-star rating from 6 reviews, showing that the majority of clients are dissatisfied with banking services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Keywords
customer service financial supervision commission offshore bank bad experiences cayman islands changing banks customer testimonials employees fraudulent financial services incompetence banking service complaint foreign exchange unreliable service worst bank bad service cautious close frozen fundsatm
Atm stole my card, did not even register it accepted my card. 12/14/2023 at airport atm
Update - Janet (manager) spoke to me and was able to get a technician out and with the correct identification (passport, drivers license and mobile app showing card #) I was able to get my card back. Issue was fully resolved within 2 hrs well in time for my flight. Thank you.
Claimed loss: My card and access to my money
Desired outcome: My card back immediatelyUpdate- card was returned
Confidential Information Hidden: This section contains confidential information visible to verified Cayman National Bank representatives only. If you are affiliated with Cayman National Bank, please claim your business to access these details.
Cayman National Online Banking
Cayman National Online Banking is BAD, I mean really, really bad
Especially the new one with OTP codes and cell phone apps,
Most of the time is down and when is up it doesn't functioning properly
If I lost my cell phone I wouldn't be able to have any access to my CNB accounts any more.
If I am not in country which have phone roaming with Cayman I wouldn't be able to have access to my CNB accounts
If I am not in Cayman I most likely also I wouldn't be able to have access to my CNB accounts because the damn OTP system is down again and the IT team is busy with something else or it just not there
Desired outcome: Please find (and hire) some real IT professionals and stop torturing people.Put back the old online access system until some proper one take a place.
no customer service
why this bank hiring a non proffesional tellers. not only one teller but most of them..at first they give me hard time to open an account to them.why do they have to ask two reffence letter if the person is just come to the island, that doesnt make any sense..
whenever i come to deposit whether in me or in my boyfriend's account.i always forgotten what was our account #. and so his old PO Box #, cause were using a new one. this happened today this morning, 17 dec around 12pm to go at savannah Cayman National Bank.their was a teller # 601 i greeted her good afternoon and no reply.she is asking too much questions.asking me if i dont know whats the accnt.# i said no i dont remember and asking me again what was my boyfriend's PO Box#. i tell her my own PO Box#. and she tell me it wasnt and she was asking me again like 3 times about it. and she was making face at me.. and i call my bf to deal with her bec i cant take somebody who is rude and no customer service.. and after that she handed the depositors receipt to him but i was the one who handed the money to her and without saying thank you..thats why i dont use my account to them bec they dont give a nice service to the customers. someties they already see the lines was so long and they still slow like a turtle. no greetings when you reach at tellers area, no thanks after gettting your money..thats why your bank dont reach that level where you could be the best bank of the island..worst bank ever thats what youcould only get.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Cayman National Bank Legit?
Cayman National Bank earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Cayman National Bank. The company provides a physical address, 7 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Caymannational.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Caymannational.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Cayman National Bank has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to Cayman National Bank has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Reviews of worst offshore banks in cayman islands
The bank was voted 9 to 1 to close its doors due to the bad service and complaints the banking world has received. Recently the imf recommended that they close it's doors, however could not guarantee that customers would be able to withdraw their funds from the bank
If you are a cayman national bank customer, you mayt want to slowly consider your withdrawal and tranfer of your accounts. Any clue that you will not be a future customer will result in your bank account being frozen due to lack of reasoning as per their corporate policy.
The bank has known to do this from time to time and customers should be cautious when dealing with this bank
Offshore guru
Search results: 3 matching "offshore banking"
Offshore banking - warning (complaint)
Posted: 2008-05-08 by garry bucanan [send email]
Deposits in cayman national bank at risk - offshore banking
Wanna lose money in false service charges, then do your banking at cayman national bank in grand cayman islands.
This is the worst reviewed offsahore bank in cayman islands. The people are very bad service oriented and anyone who has a deposit account with cayman national bank...
Offshore banking - worst offshore bank reviews (complaint)
Posted: 2008-05-08 by ansakartson [send email]
Offshore banking - reviews of worst offshore banks
The donkeys at cayman national are really pompous #s who are very lazy. The supervisor takes half hour to get us service.
These are bad service we are to receive when banking offshore in grand cayman islands. Stay away 100 miles from this cayman antional bank service. Not...
Cayman islands waring - offshore banking (complaint)
Posted: 2008-05-08 by ryan [send email]
Cayman national warning to offshore investments cayman islands worst banking
Do not deposit your money in cayman national bank. If you want your money to be safe, then go somewhere else. Any other island bank, but stay away from cayman national bank. This bank will eat up your funds with service charges and numerous excuses.
When you file a complaint,...
Search results: 3 matching "offshore banking"
Offshore banking - warning (complaint)
Posted: 2008-05-08 by garry bucanan [send email]
Deposits in cayman national bank at risk - offshore banking
Wanna lose money in false service charges, then do your banking at cayman national bank in grand cayman islands.
This is the worst reviewed offsahore bank in cayman islands. The people are very bad service oriented and anyone who has a deposit account with cayman national bank...
Offshore banking - worst offshore bank reviews (complaint)
Posted: 2008-05-08 by ansakartson [send email]
Offshore banking - reviews of worst offshore banks
The donkeys at cayman national are really pompous #s who are very lazy. The supervisor takes half hour to get us service.
These are bad service we are to receive when banking offshore in grand cayman islands. Stay away 100 miles from this cayman antional bank service. Not...
Cayman islands waring - offshore banking (complaint)
Posted: 2008-05-08 by ryan [send email]
Cayman national warning to offshore investments cayman islands worst banking
Do not deposit your money in cayman national bank. If you want your money to be safe, then go somewhere else. Any other island bank, but stay away from cayman national bank. This bank will eat up your funds with service charges and numerous excuses.
When you file a complaint,...
67a71
voted worst bank of the year by customers
Cayman national bank has recently been voted as the worst bank to deal with in the world.
Bad customer servvice - cayman national bank cayman islands
Posted: 2008-04-29 by troy mathers [send email]
Cayman islands - bad customer service - bad foreign exchange ripp off
Complaint rating:
Cayman national bank is a ripp off. Do not exchange your foreign currency or open any accounts with this bank. It has recently been voted the islands worst bank
Search results: 5 matching "cayman national"
Cayman national : homepage - worst bank offshore (complaint)
Posted: 2008-04-29 by dr. Leo brown [send email]
Worst bank cayman islands-cayman national : homepage
Cayman national bank is the worst offshore bank in cayman islands - cayman national : bank was recently voted the worst offshore bank in the cayman islands.
Warning: the government of the cayman islands have a financial supervision commission (fsc) which is responsible for licensing...
Cayman national bank - worst bank in cayman islands (complaint)
Posted: 2008-04-29 by ebanks [send email]
Bad service - cayman national bank service is the most unreliable
Known as one of the worst offshore banks in the island - cayman national bank is the worst offshore bank in cayman islands - cayman national : bank was recently voted the worst offshore bank in the cayman islands.
Warning: the government of the cayman islands have a financial...
Cayman antional bank voted worst bank in cayman islands (complaint)
Posted: 2008-04-29 by samantha ebanks [send email]
Cayman national is worst bank in cayman islands
Cayman national bank is the worst offshore bank in cayman islands - cayman national : bank was recently voted the worst offshore bank in the cayman islands.
Warning: the government of the cayman islands have a financial supervision commission (fsc) which is responsible for licensing...
Worst bank offshore warnign (complaint)
Posted: 2008-04-29 by berkers [send email]
Warning cayman national banking service
Bad service - voted worst bank on islands
Bariflo labs is worst company. for reference - https://www.glassdoor.co.in/Reviews/Bariflo-Labs-Reviews-E4821546.htm
CNB IS THE MOST SECURE AND FRIENDLY SERVICE BANK IN CAYMAN, IVED BEEN WITH THEM FOR ALMOST 9 YRS. IM A FILIPINO WHO WORKS IN CAYMAN.
GOD BLESS CNB CAYMAN NATIONAL BANK!
There is no such thing as FSC in Cayman Islands, it is the Cayman Islands Monetary Authority that regulates all banks in the Cayman Islands. Cayman National Bank is the only bank in the Cayman Islands with banks on ALL 3 Islands. They have assets of over $1 billion. How can they just shut the doors and keep everyone's money?
Sounds like YOU had a bad experience, that's all. You can't just walk into ANY Cayman bank and open an account and drop millions of cash into it! Wake up. This isn't the movies. There are regulated procedures MOSTLY to prevent money laundering. If you have nothing to hide, why were you so offended when they asked you to provide additional documents?
I can't find any IMF information concerning Cayman National Bank. Can you provide the link for everyone to see please? I doubt it exists. The CIMA has said nothing about this bank but great things. If you are a seasoned offshore depositor, you will know that YES EVEN THE SWISS banks require the proper documents to open accounts and have eliminated those infamous numbered accounts because of regulation to prevent money laundering. Service fees are higher offshore, but most are willing to pay these for the private service they receive from these banks. I doubt you were charged near $4000 in service fees! That would be criminal.
Please provide FACTS to support your claim or this compliant just seems unvalidated.
yes this is the bad service and your deposit is at risk..they are no longer customer service oriented.
CAYMAN NATIONAL BANK - WORST CUSTOMER SERVICE
Posted: 2008-04-30 by Johnny [send email]
VOTED WORST BANK OF THE YEAR BY CUSTOMERS
Complaint Rating:
CAYMAN NATIONAL BANK HAS RECENTLY BEEN VOTED AS THE WORST BANK TO DEAL WITH IN THE WORLD.
BAD CUSTOMER SERVVICE - CAYMAN NATIONAL BANK CAYMAN ISLANDS
Posted: 2008-04-29 by Troy Mathers [send email]
CAYMAN ISLANDS - BAD CUSTOMER SERVICE - BAD FOREIGN EXCHANGE RIPP OFF
Complaint Rating:
CAYMAN NATIONAL BANK IS A RIPP OFF. DO NOT EXCHANGE YOUR FOREIGN CURRENCY OR OPEN ANY ACCOUNTS WITH THIS BANK. IT HAS RECENTLY BEEN VOTED THE ISLANDS WORST BANK
Search results: 5 matching "cayman national"
Cayman National :: Homepage -WORST BANK OFFSHORE (complaint)
Posted: 2008-04-29 by Dr. Leo Brown [send email]
WORST BANK CAYMAN ISLANDS-Cayman National :: Homepage
CAYMAN NATIONAL BANK IS THE WORST OFFSHORE BANK IN CAYMAN ISLANDS - Cayman National :: Bank was recently voted the worst offshore bank in the Cayman Islands.
WARNING: The Government of the Cayman Islands have a Financial Supervision Commission (FSC) which is responsible for licensing...
CAYMAN NATIONAL BANK - WORST BANK IN CAYMAN ISLANDS (complaint)
Posted: 2008-04-29 by ebanks [send email]
BAD SERVICE - CAYMAN NATIONAL BANK SERVICE IS THE MOST UNRELIABLE
KNOWN AS ONE OF THE WORST OFFSHORE BANKS IN THE ISLAND - CAYMAN NATIONAL BANK IS THE WORST OFFSHORE BANK IN CAYMAN ISLANDS - Cayman National :: Bank was recently voted the worst offshore bank in the Cayman Islands.
WARNING: The Government of the Cayman Islands have a Financial...
CAYMAN ANTIONAL BANK VOTED WORST BANK IN CAYMAN ISLANDS (complaint)
Posted: 2008-04-29 by Samantha Ebanks [send email]
CAYMAN NATIONAL IS WORST BANK IN CAYMAN ISLANDS
CAYMAN NATIONAL BANK IS THE WORST OFFSHORE BANK IN CAYMAN ISLANDS - Cayman National :: Bank was recently voted the worst offshore bank in the Cayman Islands.
WARNING: The Government of the Cayman Islands have a Financial Supervision Commission (FSC) which is responsible for licensing...
WORST BANK OFFSHORE WARNIGN (complaint)
Posted: 2008-04-29 by Berkers [send email]
WARNING CAYMAN NATIONAL BANKING SERVICE
BAD SERVICE - VOTED WORST BANK ON ISLANDS
bad service - cayman national bank service is the most unreliable
Known as one of the worst offshore banks in the island - cayman national bank is the worst offshore bank in cayman islands - cayman national : bank was recently voted the worst offshore bank in the cayman islands. Warning: the government of the cayman islands have a financial supervision commission (fsc) which is responsible for licensing and supervising...
Read full review of Cayman National Bank and 6 commentsCayman National Bank Reviews 0
If you represent Cayman National Bank, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Cayman National Bank complaint handling
-
Cayman National Bank Contacts
-
Cayman National Bank phone numbers+1 (345) 949-4655+1 (345) 949-4655Click up if you have successfully reached Cayman National Bank by calling +1 (345) 949-4655 phone number 0 0 users reported that they have successfully reached Cayman National Bank by calling +1 (345) 949-4655 phone number Click down if you have unsuccessfully reached Cayman National Bank by calling +1 (345) 949-4655 phone number 0 0 users reported that they have UNsuccessfully reached Cayman National Bank by calling +1 (345) 949-4655 phone numberPersonal & Business Banking+1 (345) 949-8300+1 (345) 949-8300Click up if you have successfully reached Cayman National Bank by calling +1 (345) 949-8300 phone number 0 0 users reported that they have successfully reached Cayman National Bank by calling +1 (345) 949-8300 phone number Click down if you have unsuccessfully reached Cayman National Bank by calling +1 (345) 949-8300 phone number 0 0 users reported that they have UNsuccessfully reached Cayman National Bank by calling +1 (345) 949-8300 phone numberOnline Banking+1 (345) 640-9263+1 (345) 640-9263Click up if you have successfully reached Cayman National Bank by calling +1 (345) 640-9263 phone number 0 0 users reported that they have successfully reached Cayman National Bank by calling +1 (345) 640-9263 phone number Click down if you have unsuccessfully reached Cayman National Bank by calling +1 (345) 640-9263 phone number 0 0 users reported that they have UNsuccessfully reached Cayman National Bank by calling +1 (345) 640-9263 phone numberFund Services+1 (345) 640-9267+1 (345) 640-9267Click up if you have successfully reached Cayman National Bank by calling +1 (345) 640-9267 phone number 0 0 users reported that they have successfully reached Cayman National Bank by calling +1 (345) 640-9267 phone number Click down if you have unsuccessfully reached Cayman National Bank by calling +1 (345) 640-9267 phone number 0 0 users reported that they have UNsuccessfully reached Cayman National Bank by calling +1 (345) 640-9267 phone numberCayman National Securities+44 162 464 6900+44 162 464 6900Click up if you have successfully reached Cayman National Bank by calling +44 162 464 6900 phone number 1 1 users reported that they have successfully reached Cayman National Bank by calling +44 162 464 6900 phone number Click down if you have unsuccessfully reached Cayman National Bank by calling +44 162 464 6900 phone number 0 0 users reported that they have UNsuccessfully reached Cayman National Bank by calling +44 162 464 6900 phone number100%Confidence scoreIsle of Man, General Information+44 162 464 6901+44 162 464 6901Click up if you have successfully reached Cayman National Bank by calling +44 162 464 6901 phone number 1 1 users reported that they have successfully reached Cayman National Bank by calling +44 162 464 6901 phone number Click down if you have unsuccessfully reached Cayman National Bank by calling +44 162 464 6901 phone number 0 0 users reported that they have UNsuccessfully reached Cayman National Bank by calling +44 162 464 6901 phone number100%Confidence scoreIsle of Man, Corporate Service Enquiries+971 43 276 695+971 43 276 695Click up if you have successfully reached Cayman National Bank by calling +971 43 276 695 phone number 1 1 users reported that they have successfully reached Cayman National Bank by calling +971 43 276 695 phone number Click down if you have unsuccessfully reached Cayman National Bank by calling +971 43 276 695 phone number 0 0 users reported that they have UNsuccessfully reached Cayman National Bank by calling +971 43 276 695 phone number100%Confidence scoreUAE
-
Cayman National Bank addressPeter A. Tomkins Building, 200 Elgin Avenue, PO Box 1097, Grand Cayman, KY1-1102, Cayman Islands
-
Cayman National Bank social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Recent comments about Cayman National Bank company
Reviews of worst offshore banks in cayman islands
Frost Bank
7 reviews
Cash App
62 reviews
BMO Harris Bank
49 reviews
Equitorial Bank
1 review
PC Financial / President's Choice Financial Mastercard
19 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.