CB Telecommunications Cell C returns

Cell C review: returns

LELO85 of ZA

Oct 01, 2019 8:48 am EDT

Verified customer

Resolved

Replied

I'm really disappointed by the level of service at mall of Africa for such a beautiful store, too many consultants for no reason, I waited for almost an hour to be assisted they kept telling me that he is coming not even telling me who the he is, rather close shop because calling is much better than this poor service. I booked my phone 2weeks ago it came back with the same problem, at first they couldn't even find it I had to come back 3 times at the store for same reason. I am really disappointed

Cell C response

Oct 01, 2019 9:56 am EDT

Cell C customer support contacts

Phone numbers

135

147

Address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, ZA

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Hi LELO85

It is disappointing to learn the above and certainly not the norm or standard of service we want for our customers. Please email us (sm@cellc.co.za) your ID and contact number, we'll follow up on this matter.

^PN

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Cell C Contacts

Cell C phone numbers

135
135

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Customer Service

147
147

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Quick Info Line

+27 841 555 555
+27 841 555 555

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Technical Support

+27 84 135
+27 84 135

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Customer Service

+27 84 145
+27 84 145

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6%
Confidence score

Contracts & Upgrades

+27 841 234
+27 841 234

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Glocell

+27 841 944 000
+27 841 944 000

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Cell C Business

+27 841 4329
+27 841 4329

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50%
Confidence score

Text Only

More phone numbers

Cell C emails

sm@cellc.co.za

100%
Confidence score: 100%

Support

pamerla.henry@glocell.co.za

100%
Confidence score: 100%

Support

escalations@glocell.co.za

100%
Confidence score: 100%

Support

customerservice@cellc.co.za

97%
Confidence score: 97%

support

custserv@cellc.co.za

93%
Confidence score: 93%

support

corporateaccount@cellc.co.za

90%
Confidence score: 90%

management

More emails

Cell C address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, South Africa

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Nov 20, 2024
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