Century Communities’s earns a 1.0-star rating from 23 reviews, showing that the majority of homebuyers are dissatisfied with their new homes.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
This builder is the most unethical and deceitful business in Colorado
This builder is the most unethical and deceitful business in Colorado. DO NO BUY FROM THEM. They keep our earnest deposit!
keeping our earnest deposit
We relocated to Colorado after being gone for 22 years and after more than a year of looking for a home we found a townhome in April 2010. Century Communities home tract at Lincoln Park at Ridge Gate is where we purchased a townhome. The builder required us to place down $30, 000.00 in earnest deposit. They told us the home would be done by the end of June. In the entire time of the contract they never enforced any parts of the contract until it was in their interest of stealing our money. In order to get financing we had to get financing with our dear friend who had agreed he was going to buy the home as an investment home and we were going to gift him the money. The lender submitted the loan as an investment property and then in late May called for the appraisal. The appraiser finished in late June and the appraisal came in less than the asking price of $494, 844.00. The builder received the appraisal from us to let them know that the loan probably would not be done due to the fact the appraisal was lower than the purchase price. I forwarded the information in an email to the sales office and to the Vice President of Sales, Kathy Ellis. Ms. Ellis then took it upon herself to call and speak with the banks appraiser and tell him that he needed to adjust the appraisal. This type of conduct is not only unethical and highly irregular but it is also illegal in most states for the builder to call the appraiser and influence his appraisal and or to tell him to make changes bringing the appraisal up to the selling price. The appraisal was then forwarded to the lender and the lender then ran the credit bureau for Mr. Schneider. She then did an inquiry with the underwriter to see if the guidelines would accept the credit score from Mr. Schneider. She determined that Mr. Schneider was unable to qualify for an investment property loan with the bank due to several circumstances, the appraisal and the credit score would not meet the guideline to underwrite a loan. The lender then and found out that she cannot get an investment loan with the current guidelines of lending with a short appraisal and a credit score that would not support the guideline. The lender then issued a credit denial letter to Mr. Schneider and this was attached to the appraisal again to Century Communities and we then requested for our funds to be returned. They then sent a letter dated on July 8th through email that we did not close so they were retaining the entire $30, 000.00. We then contacted an attorney who stated that this is a huge problem that builders have in their contracts that clearly violated many consumer protection laws whereas they have you waive all your rights in a contract and they do not use State of Colorado Approved Real Estate forms. Century Communities in our eyes appeared to be legitimate but after finding out that there is a drastic difference in what we believed to be a real estate transaction we find that their behavior is deceitful mischievous and it clearly appears that they get the money in all circumstances no matter what whereas in all other real estate contracts the buyer gets their earnest deposit returned if they fail to get a loan, purely ethical, morally right and great business. In the case of Century Communities, they are only after one thing, the money. To demonstrate this opinion in their design center they wanted to charge us to stone tile the master shower which is 90 square feet over $18, 045.00. We had three bids from other tile companies and the highest bid with materials was just over $2, 500.00 this is only part of what they do apart from building the home cheaply. They also failed to allow us our “inspection period” of the home, clearly another violation of consumer protection laws. If this is not taking advantage of the consumer we have no idea what it is. You only get to find this out after you contract with this deviant company and then it’s too late they keep your money. This company drastically needs to be investigated into their business practices, their violations of consumers and there highly irregular contracts. We wonder how many other people’s money they have kept unearned.
scam
We relocated to Colorado after being gone for 22 years and after more than a year of looking for a home we found a townhome in April 2010. Century Communities home tract at Lincoln Park at Ridge Gate is where we purchased a townhome. The builder required us to place down $30, 000.00 in earnest deposit. They told us the home would be done by the end of June. In the entire time of the contract they never enforced any parts of the contract until it was in their interest of stealing our money. In order to get financing we had to get financing with our dear friend who had agreed he was going to buy the home as an investment home and we were going to gift him the money. The lender submitted the loan as an investment property and then in late May called for the appraisal. The appraiser finished in late June and the appraisal came in less than the asking price of $494, 844.00. The builder received the appraisal from us to let them know that the loan probably would not be done due to the fact the appraisal was lower than the purchase price. I forwarded the information in an email to the sales office and to the Vice President of Sales, Kathy Ellis. Ms. Ellis then took it upon herself to call and speak with the banks appraiser and tell him that he needed to adjust the appraisal. This type of conduct is not only unethical and highly irregular but it is also illegal in most states for the builder to call the appraiser and influence his appraisal and or to tell him to make changes bringing the appraisal up to the selling price. The appraisal was then forwarded to the lender and the lender then ran the credit bureau for Mr. Schneider. She then did an inquiry with the underwriter to see if the guidelines would accept the credit score from Mr. Schneider. She determined that Mr. Schneider was unable to qualify for an investment property loan with the bank due to several circumstances, the appraisal and the credit score would not meet the guideline to underwrite a loan. The lender then and found out that she cannot get an investment loan with the current guidelines of lending with a short appraisal and a credit score that would not support the guideline. The lender then issued a credit denial letter to Mr. Schneider and this was attached to the appraisal again to Century Communities and we then requested for our funds to be returned. They then sent a letter dated on July 8th through email that we did not close so they were retaining the entire $30, 000.00. We then contacted an attorney who stated that this is a huge problem that builders have in their contracts that clearly violated many consumer protection laws whereas they have you waive all your rights in a contract and they do not use State of Colorado Approved Real Estate forms. Century Communities in our eyes appeared to be legitimate but after finding out that there is a drastic difference in what we believed to be a real estate transaction we find that their behavior is deceitful mischievous and it clearly appears that they get the money in all circumstances no matter what whereas in all other real estate contracts the buyer gets their earnest deposit returned if they fail to get a loan, purely ethical, morally right and great business. In the case of Century Communities, they are only after one thing, the money. To demonstrate this opinion in their design center they wanted to charge us to stone tile the master shower which is 90 square feet over $18, 045.00. We had three bids from other tile companies and the highest bid with materials was just over $2, 500.00 this is only part of what they do apart from building the home cheaply. They also failed to allow us our inspection period of the home, clearly another violation of consumer protection laws. If this is not taking advantage of the consumer we have no idea what it is. You only get to find this out after you contract with this deviant company and then its too late they keep your money. This company drastically needs to be investigated into their business practices, their violations of consumers and there highly irregular contracts. We wonder how many other peoples money they have kept unearned.
Horrible work from this company. Do not recommend for anyone.
So many people have experienced very similar issues with this company and much more. They're crooked, dishonest and uncaring. Our lawyer used the term "evil" to describe Century Communities company because of all of his experience in dealing with their customer issues. Think about that for a minute... A LAWYER called a company EVIL. Wow. And I'm not surprised by the "Builder 1" response above. A representative of Century no doubt. Karma Century, Karma. All things eventually equalize and you're due for a big dose of KARMA. So when you get cancer or some horrible disease, don't be surprised that it happened or ask why. You know why.
Its amazing to me that someone would sign a contract for a home to be built and give a $30, 000 deposit not knowing if they qualify for a loan? Then you have the home builder put in custom upgrades that won't be able to be resold to a new buyer when you cancel your contract! A contract is just that, a contract. Sounds to me like you didn't perform your end of it and they should have kept your money.
Century Communities Reviews 0
If you represent Century Communities, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Century Communities complaint handling
-
Century Communities Contacts
-
Century Communities phone numbers+1 (877) 869-6748+1 (877) 869-6748Click up if you have successfully reached Century Communities by calling +1 (877) 869-6748 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (877) 869-6748 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (877) 869-6748 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (877) 869-6748 phone numberColorado+1 (719) 247-9003+1 (719) 247-9003Click up if you have successfully reached Century Communities by calling +1 (719) 247-9003 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (719) 247-9003 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (719) 247-9003 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (719) 247-9003 phone numberColorado Springs+1 (702) 873-5338+1 (702) 873-5338Click up if you have successfully reached Century Communities by calling +1 (702) 873-5338 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (702) 873-5338 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (702) 873-5338 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (702) 873-5338 phone numberNevada+1 (281) 741-8946+1 (281) 741-8946Click up if you have successfully reached Century Communities by calling +1 (281) 741-8946 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (281) 741-8946 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (281) 741-8946 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (281) 741-8946 phone numberHouston+1 (512) 930-4041+1 (512) 930-4041Click up if you have successfully reached Century Communities by calling +1 (512) 930-4041 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (512) 930-4041 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (512) 930-4041 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (512) 930-4041 phone numberCentral Texas+1 (678) 533-1160+1 (678) 533-1160Click up if you have successfully reached Century Communities by calling +1 (678) 533-1160 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (678) 533-1160 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (678) 533-1160 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (678) 533-1160 phone numberGeorgia+1 (801) 679-4482+1 (801) 679-4482Click up if you have successfully reached Century Communities by calling +1 (801) 679-4482 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (801) 679-4482 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (801) 679-4482 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (801) 679-4482 phone numberUtah+1 (210) 405-0195+1 (210) 405-0195Click up if you have successfully reached Century Communities by calling +1 (210) 405-0195 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (210) 405-0195 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (210) 405-0195 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (210) 405-0195 phone numberSan Antonio+1 (408) 207-9499+1 (408) 207-9499Click up if you have successfully reached Century Communities by calling +1 (408) 207-9499 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (408) 207-9499 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (408) 207-9499 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (408) 207-9499 phone numberNorthern California+1 (559) 439-4464+1 (559) 439-4464Click up if you have successfully reached Century Communities by calling +1 (559) 439-4464 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (559) 439-4464 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (559) 439-4464 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (559) 439-4464 phone numberCentral California+1 (843) 796-1536+1 (843) 796-1536Click up if you have successfully reached Century Communities by calling +1 (843) 796-1536 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (843) 796-1536 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (843) 796-1536 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (843) 796-1536 phone numberSouth Carolina+1 (615) 254-2112+1 (615) 254-2112Click up if you have successfully reached Century Communities by calling +1 (615) 254-2112 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (615) 254-2112 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (615) 254-2112 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (615) 254-2112 phone numberTennessee+1 (425) 590-9921+1 (425) 590-9921Click up if you have successfully reached Century Communities by calling +1 (425) 590-9921 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (425) 590-9921 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (425) 590-9921 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (425) 590-9921 phone numberWashington+1 (704) 247-1325+1 (704) 247-1325Click up if you have successfully reached Century Communities by calling +1 (704) 247-1325 phone number 0 0 users reported that they have successfully reached Century Communities by calling +1 (704) 247-1325 phone number Click down if you have unsuccessfully reached Century Communities by calling +1 (704) 247-1325 phone number 0 0 users reported that they have UNsuccessfully reached Century Communities by calling +1 (704) 247-1325 phone numberNorth Carolina
-
Century Communities emailssalesco@centurycommunities.com100%Confidence score: 100%Supportalyson.benn@centurycommunities.com99%Confidence score: 99%
-
Century Communities address8390 E. Crescent Parkway, Suite 650, Greenwood Village, Colorado, 80111, United States
-
Century Communities social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Century Communities complaints
scamRecent comments about Century Communities company
Century Communities
Green Light Real Estate
4 reviews
Colorado Casa Realtors PMI
5 reviews
Ravi Group
9 reviews
Bregan Properties
4 reviews
Zeman Homes
6 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.