Cinnabon
Reviews and Complaints

I purchased 2 minibons from your Allentown Travel Plaza location. I bought them to go and ate them when I got checked into my hotel approx. 1/2 hour later. The bottom 1/2 inch of the buns were so hard I could not stick a fork in or bite. I warmed up in microwave to see if it would soften and ate what I could, but the whole bottom of both was too hard to eat. I often purchase from Cinnabon while flying or driving and have never had this happen. Very disappointing when I am too far away to get them replaced :-( Photo would not upload in your site.

on the date of February 22 2016 I attended cinnabon, when I had first approached the front counter, your employee was unfriendly nor was she polite, I then placed my order and proceeded to wait after ten minutes the employee had informed me that it would be another 15 min wait, I do not appreciate your employee then stating that I was "over weight" and did not need this product, it was a treat for my daughter. I was absolutely appalled with this interaction, I feel that their should be more training for your employees in regards to customer service along with some edict. I would greatly appreciate a refund along with some coupons for my time and disappointment in this matter. thank you for your time and I apologize that this is not a more positive note .

ystrday i wnt to cinnabon in nakheel plaza, in qassim, ksa.i ws very shockd 2 find very small flies on the rolls..when i complaind 2 d employees there, they said that it was out of there hands and they didnt even dispose of the rolls.im a regular customer and i love the cinnamon rolls but i will never ever in my life buy anything from there again.every time i remember the unhealthy scene it makes me sick to my stomach.i dnt know where else i could complain and i dont wanna c my fav resturant good name staind for good.