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Circle K
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1.1 5 Reviews 1682 Complaints
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Circle K Complaints 1682

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R
11:18 am EST

Circle K dirty and horrible customer service

- 2015-12-14, 0800 hours - NW corner of San Mateo and McLeod NE, Albuquerque, NM - generally dirty; often out of coffee condiments; been out of milk for week+; out of liquid creamer this morning; asked nearest cashier if there any creamer, didn't know diff between milk & creamer & couldn't bother to look; no one in line & 2nd cashier avail.

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2:07 pm EST
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Isolated employee's without proper safety awareness enforcement, while working alone over night. The manager cassee who was brought into action march 2015 at store#7509, had been bringing in loyal extra business from her old career location a block away at 7-11. There are numerous return customers that followed cassee and became circle k customers naturally...

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5:28 pm EST
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Isolated Employee's without proper Safety Awareness Enforcement, while working alone over night. The Manager Cassee who was brought into action March 2015 at store#7509, had been bringing in loyal extra business from her old career location a block away at 7-11. There are Numerous return customers that followed Cassee and became Circle K Customers naturally...

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5:00 pm EST
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Proceeded to pump gas and the station started hissing. There was gas coming from the line that is connected to the nozzle and gas coming from the bottom of the station all running down the slope and under the car next to me. I ran inside to get the attendant. The numbers were going really fast on the pump and the attendant pulled the nozzle out and it...

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R
6:42 pm EST

Circle K customer service

On sinday the 22nd I went in the circle k I have been shopping at for over 15 years and attempted to purchase a pack cognac dutchmaster cigars. The employee an older man named joseph didnt seem to know where they were ae he was looking in the wrong place. I told him they were to his left and without looking he replied no we dont have them again I said they are to youe left he said he was looking to his left I then repliewd that his left arm was touching them and had to walk over and point them out when he finally saw what I was talking about he told me angrily that I wasnt tellling him where to look I told him I said to your left several times he told me that I aint gonna tell him what I said I responded telling him he needs to work on his customer service and he replied that he had great customer service then refused to sell me anything and told me to get out of his store seems to me this 8$hr employee promoted himself to owner and I been shopping here for 15 years never seen him I will never shop at this circle k ever again I am close friends with sam at the circle k on indiantown rd and will do all business there from now on good luck joseph your customer service is very poor at best

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10:10 pm EST
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The manager at Circle K on the Outer Loop in Louisville, KY had a coworker come into Subway where I work, and order her a sub sandwich. Apparently, she wasn't clear on what she wanted on her sub, I made it according to her coworkers orders. When the coworker brought her sub to her, she saw that she didn't have the extra meat she wanted. She called my work...

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10:59 pm EST

Circle K wages and disability benefits

I am on fmla and I had surgery on Oct 26th 2015. I have been there 14 months my year was on Sept 10th. My boss supposedly put my raise in. Well I didn't get my raise on my checks for 7weeks and I still haven't gotten it and I'm on medical leave. My last two checks before I left had 8.35 and that is not what I was told I would be getting I was told 8.50. They didn't fix it and I don't believe they will... And they want to tell me I'm not eligible for short term disability benefits I think something doesn't sound right but im going to get to the bottom of it. Any advice?

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italstal54
italstal54
US
Nov 13, 2015 12:08 am EST
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I know this is off topic but there is a circle K in Indiana PA now? I have family still living in the area.

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R
5:19 am EST

Circle K bathroom use (emergency situation)

The cashier was so rude and would not let my fiance use the bathroom, , the words she used at me were by all means the bathroom is not public and I been a regular customer to that store for 7 years and I've used that restroom at least 5 times. Circle K 19th ave and greenbay road{North Phoenix]

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R
7:14 pm EDT

Circle K polar pop drink

I had my boyfriend and mom go into a circle k in twentynine palms, ca to get me a polar pop while I was drinking it I found a big cockroach in my mouth . it came fr the store I'm also 8 months pregnant I find that very unsanitary and wrong something needs to be done here.

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12:02 pm EDT
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Concerning circle k#5126 shell 8700 rivers ave n charleston sc 29406 retailer id [protected] shift 2 cashier allison 5677 #861237. On 9/28/15 I received 5.221 gallons @ 1.919 and was charged both $10.02 @ 1.919 and $15.00 with my bilo $.58 discount as a prepay. (Invoice 861344 and 861252 @ 7:22 and 7:26 pm. So I paid $25.02 for 5.221 gallons. My car only...

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R
4:31 pm EDT

Circle K package mini donuts

I had my grandson run into circle k for 4 packages of the mini donuts that we usually buy there, well they were out so he picked up a different brand .at the time we were there they were super busy and the cashier was the only one working so they had a very long line . we left to go home about 4 blocks away went to open the one package they were so nasty we went to take the other three packages back that were not open, I asked if we could return them she said no we don't return food items then she said because I didnt have my receipt, she said she thru it away because my grandson said he didnt need it. she remembered him being there 15 minutes before. She was very rude . I will never spend a dime there again, I have worked retail my whole life and never would not help resolve a customers issue with a product...never the less I left the three package of mini donuts there and that will be the last time I step foot in that door...Thank you

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9:53 pm EDT

Circle K cashier

Good evening,
My name is Diego and I'm a loyal customer at circle k. Everything I ever want or need is there. Employees are always helpful and nice. But this evening I encountered a very rude employee of yours. I've never been treated so badly. She's was stern and completely out of line. When I went up to the cash register I asked to buy some lottery tickets, I pointed out which ones I wanted and even said names and she said had said okay. I then pointed at another one not knowing the name, and she rudely raised her tone of voice and said I need to name them if I want them. I told her she didn't have to be rude about it and then she replied with, "well you don't even need these." That upset me, so I told her I didn't want her service and I walked out of the store. My wife noticed that I was bothered by that, so she went back in and was able to see her name tag. It read Cindi and titled assistant. I don't know if she's always this rude, but I won't be returning to that location anymore.

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trenn
US
Sep 26, 2015 7:20 am EDT

i wish, circle K and the rest of them corporate establishments would pipe down there singing welcome birds every time i walk through the door it's frigin annoying when i am standing in line 10 people deep they sound like corporate clowns welcome, welcome . welcome 'welcome it will drive me out

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J
1:55 am EDT

Circle K horrible bosses and work ethics

Worked for this company in az. Yeah, no way would I want my worst enemy to apply for this lame company.
They only have the camaras to watch the employees not the thieves! !
They have too many chief's and not enough indians. You ask a "fellow" employee for assistance, this [censored] lady asks another lady in spanish, when they both know english, for assistance. ... Are you f***ing kidding me?!
Let's not forget the ghetto boss that walks around the store eating everything in sight...
Yeah, not a good company at all!

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R
11:41 pm EDT

Circle K employee abuse

After quitting after a year...and reading every complaint about this company, i have to say from personal experience that all the complaints are accurate. The list...they don't care if you are dying or a loved one...you better not miss a day. their pay IS 47% below the national average for management. You work christmas and they say you didn't do enough. This company has cancer. more regulations than any government. But the main complaint by everyone is the managers have no skills. no people skills ...no manage ment skills. They have no real power (they can't hire or fire) they are just over glorified stockers and the lawsuits going on state this. I worked till they MADE me become assistant manager. i got a 38 cent raise. You are a hard worker and all you get is what you didn't do. DO NOT WORK FOR CIRCLE K. I worked at three different stores and they all have the same attitude. they are really out to work you like a slave. read all the complaints. they are not disgruntled ...the're Accurate. I worked in the florida keys (3 stores)

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7:40 pm EDT
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Consistently shorting the amount of syrup in the soda pop machine. Also, frequently out of the vanilla flavoring. I work long days in mammoth. I will give the place a couple of more chances after this complaint has had a little time to process. I will test the soda before filling my cup with ice. If the rip off doesn't stop, i will stop going to that store in the future. 9/2/15

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R
1:36 am EDT

Circle K won't go there again

Open until 2am yet closed at 1:30! Guess cleaning floors are more important than customers putting money in their store? Real tight and close apt complex here and it is convenient to go there. This shi - grinds my ### as when you do floors, cleaning you do it after the store closes! But then again what do you expect when they have a bottle return machine that from the 80's! Yet they install lcd's asking you how was your experience (Lmfao) another shi - hole corporation walking over a $100.00 bill to save $1.00 it speaks for its self and wont go there again.

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R
4:04 pm EDT

Circle K terrible work experience

First of all the training was nothing like it was in the actual store. They did not train you on a safe. They do not properly stimulate the job on a regular basis in training. And when your training in store they'd much rather be little you on what you did wrong expecting that to help you.

The store I worked at did not have the paperwork they said you had to file on a daily basis for what you're suppose to do. ( How are the new employees suppose to know what they have to do and make sure they do it if they're told they will be provided a list and aren't even when asked to be given one?)
If you have 8 people playing store in training, at least have the person training them check them thoroughly, and if your not going to give them a safe in training at least give them a decent fake one that they can 'pretend'. The training equipment wasn't up to date in prices or anything of the sort so it wasn't realistic along with the lotto sales and wins.

Also managers have unprofessional habits, such as showing up at an employees house to berate them. ( if they show up again, cops will be called)

They said when I started they couldn't keep people I can see why. One employee had some sort of knife on him at all times, ( which isn't allowed). He also rung himself up for free drinks. (stealing).

My time there was short but I definitely do not recommend working there. The job is demanding, enough but when you aren't given the proper tools or training and answers, the job is nearly impossible. Everyone at the store I was at kind of did their own thing. When asked they'd go ' we're suppose to... but we don't.'

The safe drops we're unrealistic, they're so paranoid about being robbed they don't think about the individuals that want you to break 100's. They are paranoid about robberies but do not have a silent alarm? what.

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Reviewer95263
Nov 19, 2018 2:28 pm EST

Cashier opened my fresh donuts grabbed them all more then once after I told her there were four donuts so molested my donuts pu t her germs on them she had been handling money prioir.

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Reviewer88020
Nov 20, 2018 2:55 am EST

Your manager in Clinton Iowa is not doing gas survey. Price of gas is 20 cents more a gallon than they are selling it for. I know you guys are losing money and someone is price gouging big time

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Allie Young
US
Nov 20, 2018 12:47 am EST

I feel that all circle k's should bring back the full service. That would help open more jobs, and bring in more customers, especially the elderly.

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Jessica Stamper
US
Nov 19, 2018 7:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Card was used at circle k and didn't know about the use of my card
Charge was on 06-28-2016 in the amount of 46.70$

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Jennifer Davis2525
US
Nov 14, 2018 10:28 pm EST

Employee very rude and had additional people in store during lock down hours

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Moises Aguilar
US
Nov 14, 2018 12:47 pm EST

Cashier tried to withdraw $50 from my debit card when I asked her to put only $5 for gas and after I confronted her she told me to leave the store or she will call the police.

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Gmjoe
US
Nov 14, 2018 12:29 pm EST
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Was charge 6.49 for a gallon of OJ that was originally 3.29. When confronte about it was offer $1 off. As well as other customers I spoke with being over charge as well. Will be looking further into reporting this company for ripping consumers off. BBB as well as any other agency.

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Rayannasmommy14
US
Nov 13, 2018 6:20 am EST

The girl made me buy some blunts. I ain't tell her I wanted them I asked her how much they are. She was rude an wouldn't take them back.

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Regina M Sabecki
US
Nov 13, 2018 9:51 pm EST

Store # 5638 on Tremainsville, Toledo Ohio does not wear gloves while dealing with food. Not only does the staff not wear gloves, the manager doesn't either. So obviously something needs to be done. I witnessed this during the morning hours around 10.30am.

Thanks

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Katie Farrell Grizely
US
Nov 12, 2018 9:21 am EST

I entered the gas station and said hello and the lady turned around with a displeased look on her face slowly walked to the register and asked what I wanted I told her what I wanted she told me the price did not say thank you hello but nothing but attitude and hate came from her terrible customer service I said wow you're awful as I left

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7:37 pm EDT
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I come inside this store twice a day its a lady named fran who is always disrespectful rude and I have complained on her to corporate office as well as other customers when you call they already know who you are talking about. And nothing is being done because she's still there with a horrible atittude. Her sister is also there with her working with her I...

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D
8:00 am EDT

Circle K bad company to work for

When Circle K bought out all the Super Pantry locations in Illinois, they promised that everything would remain the same. Yeah right. First they took away our free sodas and coffees while on duty, they took away the extra wages when working overnights, they took away the bullet proof glass, and took away the cash back feature. They also treat their employees like crap. Heaven forbid you try to make a customer happy by giving them a free cup of coffee or soda, they fire you on the spot. When you treat employees badly, it affects how they treat their customers. I will no longer spend a dime in there now that I'm no longer working there, I will spend my money elsewhere. There are plenty other gas stations that treat people better.

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3:36 am EDT
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I was threatened and intimidated by an employee named Diane at the circle k on first and ft.Lowell. she then began to yell scream and curse at me in front of others customers including children. I only asked to buy a soda to break a $100 and she refused me service and began yelling and screaming in my face. She refused to give me her name so I could file a...

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Circle K in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review hype pods was posted on Oct 21, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1687 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
    Click up if you have successfully reached Circle K by calling +372 675 7777 phone number 1 1 users reported that they have successfully reached Circle K by calling +372 675 7777 phone number Click down if you have unsuccessfully reached Circle K by calling +372 675 7777 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +372 675 7777 phone number
    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
    Click up if you have successfully reached Circle K by calling +353 12 028 888 phone number 6 6 users reported that they have successfully reached Circle K by calling +353 12 028 888 phone number Click down if you have unsuccessfully reached Circle K by calling +353 12 028 888 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +353 12 028 888 phone number
    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
    Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone number
    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
    Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone number
    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
    Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone number
    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
    Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone number
    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
    Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone number
    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
    Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone number
    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
    Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone number
    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
    Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number
    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 06, 2024
  7. View all Circle K contacts

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