Menu
For Business Write a review File a complaint
CB Furniture Stores City Furniture Mattress still in box never opened.
City Furniture

City Furniture review: Mattress still in box never opened.

M
Author of the review
12:16 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 1/27 we visited City Furniture in Tamarac and purchased a couple of mattresses for my twin daughters. One from the clearance dept which cost 1,000.00 and the other from the show room $500, I purchase other items as well. Next morning, 1/28 I picked up the Mattresses and items. Within an hour form pick up I realize the thickness of the mattress from the show room would not work for the sleigh bed. I called the salesperson and called to customer care but the dept was closed. I spoke with other and was told management would return my call which didn't happened. I wanted to just return the mattress same day it was just picked up (within minutes) and currently still in the box, never opened. This morning, I spoke with a Lisette who supposedly is management and she basically said there's nothing she can do. The mattress is still in its original box and never opened. I can't imagine there's nothing else City Furniture can accommodate to resolve this depute. Please call me to see if we can resolve this mattress issue complaint. This is the mattress from show room not from clearance.

Claimed loss: 495.00

Desired outcome: REFUND

Confidential Information Hidden: This section contains confidential information visible to verified City Furniture representatives only. If you are affiliated with City Furniture, please claim your business to access these details.

0 comments
Add a comment
  1. City Furniture Contacts

  2. City Furniture phone numbers
    +1 (866) 321-2489
    +1 (866) 321-2489
    Click up if you have successfully reached City Furniture by calling +1 (866) 321-2489 phone number 0 0 users reported that they have successfully reached City Furniture by calling +1 (866) 321-2489 phone number Click down if you have unsuccessfully reached City Furniture by calling +1 (866) 321-2489 phone number 0 0 users reported that they have UNsuccessfully reached City Furniture by calling +1 (866) 321-2489 phone number
    +1 (866) 930-4233
    +1 (866) 930-4233
    Click up if you have successfully reached City Furniture by calling +1 (866) 930-4233 phone number 0 0 users reported that they have successfully reached City Furniture by calling +1 (866) 930-4233 phone number Click down if you have unsuccessfully reached City Furniture by calling +1 (866) 930-4233 phone number 0 0 users reported that they have UNsuccessfully reached City Furniture by calling +1 (866) 930-4233 phone number
    +1 (954) 597-2200
    +1 (954) 597-2200
    Click up if you have successfully reached City Furniture by calling +1 (954) 597-2200 phone number 0 0 users reported that they have successfully reached City Furniture by calling +1 (954) 597-2200 phone number Click down if you have unsuccessfully reached City Furniture by calling +1 (954) 597-2200 phone number 0 0 users reported that they have UNsuccessfully reached City Furniture by calling +1 (954) 597-2200 phone number
    +1 (954) 718-3350
    +1 (954) 718-3350
    Click up if you have successfully reached City Furniture by calling +1 (954) 718-3350 phone number 0 0 users reported that they have successfully reached City Furniture by calling +1 (954) 718-3350 phone number Click down if you have unsuccessfully reached City Furniture by calling +1 (954) 718-3350 phone number 0 0 users reported that they have UNsuccessfully reached City Furniture by calling +1 (954) 718-3350 phone number
    More phone numbers
  3. City Furniture emails
  4. City Furniture address
    6701 N. Hiatus Road, Tamarac, Florida, 33321, United States
  5. City Furniture social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
City Furniture Category
City Furniture is ranked 52 among 372 companies in the Furniture Stores category